โรงแรมและที่พักTumon

"スタッフのみなさんも明るく 良かったです！ ゆっくり楽しく滞在できました！ 一部 部屋の洗面所は所々、見直す方が良いかと！水漏れや破損 清掃は良かったです！"

"The staff were very helpful, friendly and accommodating. The rooms and the beds were comfortable and neat. Air conditioning was very cold but comfortable, we loved it. We stayed here with my family during the typhoon and everything went well. Heavy rain with a little rain water sifted through the sliding doors but that was understandable. Hotel staff prepared us by providing a lot of towels. They were very accommodating. We had such a nice comfortable stay and tried to extend longer but...

"延べ6回くらいは利用させてもらってますが、子供たちを連れていくには最適のホテルだと思う。プールやビーチなどのホテル内のアトラクションや設備だけで十分満喫できる。 今回はドルが高すぎたので、ほぼホテル内で過ごしたが、十分みんな楽しんでくれた。 食費節約する為、レンチンごはんと魚のおかずを持ち込んだが、各棟に1台だけだけど電子レンジがあるので、それを使用すれば温かいごはんの食事ができます。 マイナス面は シャワーがちゃんと出なかったので、そこの整備をお願いできたらと思った。シャワーヘッドだけの問題かなあと。 注意点 歯ブラシなどのアメニティの設置がなくなっているので、注意。フロントに言えばくれます。 知らなかったので、1日歯ブラシなして過ごした汗 ホテルへお願い 電子レンジを各フロアに1台置いてもらえると嬉しい。 なんせ家族連れや団体で行くなら、ここがベストだと思います。 また行きます！"

"買い物に行くには、便利な場所ですが、ホテルの入り口が坂の上にある為、荷物を持っていると少し大変かもしれません。 あと、寝床が変わったせいもあり、夜中に上の階の音が結構気になりました。 しかし、ホテルの1階の売店が遅くまで開いている点は大変助かりました。 スタッフさんは親切でした。 "

"初めてリーフホテルに宿泊しました。台風の影響で延泊することになったのですが、エレベーターが止まったり停電したりなかなかない経験でしたが、スタッフの皆さん私のカタコトの英語を理解しようとしてくれ、こちらの要望を快く対応してくれる方が多かったです。ウォーターサーバーがあること、ウォシュレット付きトイレ、ドライヤーの風量、シャワーの水圧良きポイントです。 バルコニーに出る窓は男性でも力尽くでやっと開くぐらい固かったのですが、開かないと伝えたら女性が片手で簡単に開くぐらいに直してもらえました。また宿泊したいと思いました。"

"We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!"

"Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. "

"Staying here lots of times. The best beach and great stuff!"

"I know that the facility is old. Given leeway for that, the facility needs a major overhaul with window repair and air conditioning issues. All of my curtains were soak due to leaky windows. The electricity went off, only for a thirty second duration, but the air conditioner went off with it. I didn't notice the air condition until it got really humid inside of the room. Other than those inconveniences, I can't really complain."

"Yes"

"Room is spacious and staff are friendly. Lots of parking space. "

"The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. "

"I enjoyed myself last week at Grand Plaza. The AC worked the entire time and no electrical issues during my stay. Bravo."

"Great place to stay. They have nice rooms, friendly staff, a convenience store. I hope they get the cafe / bar open in the lobby soon "

"There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. "