I had booked a room here a month or more before we took our trip to Colorado. We find it and half or more had burned down. No one had contacted me that it was closed or anything letting me know I needed to make other arrangements.
Upon arrival we were shocked to see the Spanish Peaks Inn burnt & no one available to guide us. Expedia should have known about this & inform us to stay elsewhere.
Made a reservation late at night and drove out of the way to get to the Spanish peaks. We arrived it was pitch black and looked abandoned. Called the number of the locked front door to be told we couldn't check in, there's no running water due to a bursted water line. Property was completely empty.
Cameron
4/10 แย่
George
28 พ.ย. 2022
ไม่ชื่นชอบ: พนักงานและบริการ
Had to wait to be uncomfortable
There wasn't anyone at the hotel to check us in and we had to wait about 10 minutes for someone to show up. Our room had a door on the back wall that was locked from the outside and not on the inside and we felt uncomfortable with that and called to say something but was told it would be OK and nothing would happen to us. We stacked some tables and chairs in front of the door just to make sure.
Nothing was in place, nobody at front desk to book in and we have to ask another guest to call the owner who arrived after 20 minutes to let us in and then disappeared.
Garbage all over the property and just beside our room.
Smoke detector in the room was hanging on it's wiring.
No breakfast offered. No internet. No coffee maker in the room.
The absolute worst motel I have ever stayed in. It was filthy, run down, and the smoke detector was dangling from the wall!!! I cannot believe Expedia represents them. Horrifying….. and terrible. Very unpleasant experience!!!!
Would rather have an extended stay at The Overlook or Bates Motel. Must not be any health inspectors in the county, because the broken windows, destroyed and dissembled parked cars, and overall nightmarish quality of the place says otherwise. Can’t say much for the inside of the rooms as no answer on the online number after calling four times to reserve keys way ahead of time, resulting on not even being able to stay there for the night, yet still having to pay for the room and a refusal to get a refund.
Stay away.
Do not stay here. There is a pile of trash in the parking lot that has been there for what seems to be years, the rooms are not clean, and the building is falling apart.
Booked the room because I was extremely tired, reserved and paid on the website. Upon arrival the property looked questionable and I had to wait for the clerk to arrive. I checked in and seen the condition of the room. I decided not to stay and drove another hour to the next town.
Staff was very friendly. That's the only good thing to say. Start with no soap, no toilet paper,, no cups or drinking glasses, no wifi, no coffee of any kind, and dirty.
No Soap
No clean towels torn and dirty looking towels.
Mattress had some sort of bag thing under its sheet so it makes lots of noise and produces sweet like a sauna.