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"We didn't see anyone of the staff "

"The room was dirty, especially the toilet. There are no good views from ANY of the rooms except for the very front row as the hotel is perpendicular to the water. We had a view of sheds with a pretty mountain all the way off to the side. This is NOT worth the money. The restaurant is pretty but we spend 75USD on a burger, side of fries and desert. Extremely overpriced. We left a night early because of the uncleanliness and lack of laundry, mini fridge and just amenities in general. They give you the absolute bare minimum down to the toile paper. However, the staff was incredible and kind. They refunded us our last night which I am grateful for so we didn’t have to pay for two hotels for one night. Thank you for that. Overall, choose another accommodation, you won’t get what you need here, not even the basics. Parking was fine, don’t use their EV charger. It took about 4 hours for 50%. "

"Self check in is convenient. There is no staff onsite during our stay. I tried to cook but I was not able to turn on the cooker or the oven. It looks to me there is no electricity connected to them. Otherwise everything is good."

"Check-in was convenient. The room was clean and quiet. The disappointment was that our rooms were in the basement with shared bathroom. They were not like the picture shows on the front of the water. "

" Dry clean and the staff were amazing. "

"Generally good Spacious room Good location Long wait to checkin Toilet badly positioned in bathroom Overall, expensive for what it is"

"Their included breakfast was great and having free use of 2 washers and 2 dryers (with laundry detergent) was a huge help. The staff was very friendly, and I'd gladly stay there again."

"Incredible service, clean and warm cabin in winter. Amazing location "

"Upon arrival, I discovered that the fire alarm in the room was over nineteen months past its expiration date. When I raised this concern with hotel staff, Chris was very rude and sarcastic and said that the alarm was still “working” because it had a blinking light — despite it clearly being expired and potentially non-functional in a real emergency. This was extremely concerning, especially considering Norwegian fire safety regulations require hotels to maintain fully functional and up-to-date safety equipment."