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Hotel Tierras Blancas

4.5 star property

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You can look forward to a free daily manager's reception, a rooftop terrace and a garden at Hotel Tierras Blancas. Treat yourself to a body treatment, a facial or aromatherapy at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 190 for adults and from MXN 190 for children
  • Hosted evening meal: MXN 190

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Tierras Blancas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Tierras Blancas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tierras Blancas?

Self-parking is free at this property.

What time is check-in at Hotel Tierras Blancas?

Check-in start time: 2 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Tierras Blancas?

Checkout is at noon.

Where is Hotel Tierras Blancas located?

Located in Otumba, this luxury hotel is within a 15-minute walk of Artisan Market and Saint Francis of Assisi Church. Central Square and Museum Joaquin Arcadio Curroc Valle de Bravo are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

7.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 56 out of 144 reviews
Rating 8 - Good. 54 out of 144 reviews
Rating 6 - Okay. 17 out of 144 reviews
Rating 4 - Poor. 7 out of 144 reviews
Rating 2 - Terrible. 10 out of 144 reviews

Reviews

Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean and simple property. Centrally located and easily walkable to all of the main attractions.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities
It is a bit of a walk to anything tourist-friendly. The hotel itself is nice.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Amenities
Room was unheated and inadequately furnished. No desk, just a double bed and a single small chair in the corner. The room was big enough to include a desk. The hotel was a bit of a long walk to the center of Valle de Bravo.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien en general, sin embargo por una obra que había se debía dar mucha vuelta para llegar
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angel Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien el hotel, me volvería a hospedar en mi próxima visita.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Mustapha

Liked: Cleanliness, staff & service, amenities
No es un hotel de 4 estrellas. Aunque en general el servicio y la atención son El servicio de restaurante mo estba disponible
Stayed 1 night in Apr 2025
Verified

8/10 Good

Adrian Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable,lugar de estacionamiento,
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción para el precio

Las instalaciones muy bien y adecuadas al precio, el servicio de todo el personal es muy bueno En cuanto al desayuno me parece muy caro un supuesto bufete de $180.00 por persona en donde solo hay chilaquiles y huevo, el café bastante malo pero muy amables las chicas que atienden.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

María Arcelia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómoda, limpia, tranquila, personal muy atento y amable. Todo perfecto 💯 Sí regresaría. Gracias
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Elias

Liked: Cleanliness
Disliked: Room comfort

Hotel con pésima ubicación.

Hotel básico tres estrellas. El servicio de restaurante lo tiene sólo los fines de semana. A veces la administración esta cerrada. Lo fatal es su ubicación, para salir del hotel recorres una estrecha calle en sentido contrario porque no hay otro modo de hacerlo. Imposible estar en este hotel por su ubicación y además el área no era agradable.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Diana María del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general es un hotel sencillo y cómodo. Muy tranquilo. Lo único malo es que el agua de la alberca estaba helada e inicialmente elegí el hotel porque me dijeron que había agua caliente. Por lo demás bien.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Luis j

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
El hotel estaba lleno, solo una persona para atender todo. Llegamos tipo a las 9:00 pm y dijo que cuando se desocupara nos daba el control de la tele, lo cual no llegó hasta las 11:00 pm Agua fría, y porque no llegó un grupo grande y como llegaron tarde. Dieron permiso que se usara la alberca y todo el hotel para jugar, mucho ruido. Muy limpio todo y bien mantenido
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Luis j

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mucho ruido tuberías , áreas comunes
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estado

Fue un poco complicado arribar debido a las obras en la calle del hotel, Sin embargo el lugar está muy bien conservado, el personal amable y todo en buen funcionamiento
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, las instalaciones súper limpias y bonitas, el personal muy amable.
Verified

2/10 Terrible

Sandra

Disliked: Property conditions & facilities
Simplemente, no pudimos llegar, todos los accesos bloqueados, no hubo forma de llegar al hotel, y aunque llamamos para avisar que haríamos late check in y nos informaron de las calles cerradas, simplemente, no fue posible llegar
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, cómodo, agradable y céntrico.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Sergio

Disliked: Staff & service, amenities, property conditions & facilities
Resulta que están reparando la calle de la entrada principal y nunca avisan en el anuncio y es literalmente imposible entrar por otra parte, demore más de una hora para poder llegar por la parte trasera de servicio. Experiencia fatal
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Fernanda

Excelente atención :)
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Jose Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Falta de información por remodelación en calle principal y no hacer descuento o bonificación por no informar la complicación para entrar al hotel
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Areli

Disliked: Cleanliness, amenities, property conditions & facilities
Fatal, no cumplen con lo descrito en expedia, ubicacion, amenidades, servicios, etc
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Guadalupe

Liked: Staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ROMÁN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2023
Verified

8/10 Good

Jose Hector Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio al cual regresaría
Stayed 1 night in Sep 2023

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