Dear Guest Thank you for taking the time to leave a positive review of ICI Hotel Kanda. We will do our best to continually improve in the future. It was a pleasure having you here. We hope you had a great stay with us. We are looking forward to seeing you again in your next visit to Tokyo. Best regards,

Thank you for your review. We are glad to hear that you enjoyed your stay in our Hotel. Thank you very much for staying with us.

Dear Guest Thank you for taking the time to leave a positive review of ICI Hotel Kanda. We will do our best to continually improve in the future. It was a pleasure having you here. We hope you had a great stay with us. We are looking forward to seeing you again in your next visit to Tokyo. Best regards,

Thank you for your review. We are glad to hear that you had a good stay in our Hotel. Regarding the room size, we also have bigger size room. If you have a chance to come back to Tokyo, please try that room. Thank you very much for staying with us. Hope to see you again in future!

この度は、イチホテル神田をご利用いただきまして誠にありがとうございます。また、お忙しい中口コミのご投稿もいただき重ねてお礼申し上げます。 お客様のまたのご利用スタッフ一同お待ちしております。

Dear guest, Thank you very much for your review. We are happy to know that our hotel is appealed to you. Thank you for choosing us. If you would stay with us again in future, we are ready to welcoming you. Kind regards, ICI Hotel Kanda

Dear guest, Thank you very much for your review. We are happy to know that our hotel is appealed to you. Thank you for choosing us. If you would stay with us again in future, we are ready to welcoming you. Kind regards, ICI Hotel Kanda

Dear Ronald,Thank you so much for your feedback.We hope that you've enjoyed your stay at our hotel and that your Tokyo trip was eventful.We hope to see you again in the future!

Dear Mirjam,Thank you so much for your kind words!We're really glad that you found the rooms to be clean ands that you were able to take advantage of the free drinks service. We're also delighted to hear that you were satisfied with our staff. Every day we strive to provide the best possible service to our guests. We hope that your Tokyo trip was eventful! We hope to see you again in the future!

Dear Peyton,Thank you so much for your feedback.We're glad to hear that you found the location of our hotel to be convenient and that you were happy with our staff. Every day we strive to provide the best possible experience for our guests.We hope that you've enjoyed your stay at our hotel and that your Tokyo trip was eventful.We hope to see you again in the future!

Dear Greg,Thank you so much for your review!We're proud to hear that you were satisfied with our staffs performance and that you found the location of our hotel to be convenient.We hope that you've enjoyed your stay at our hotel and that your Tokyo trip was eventful.We hope to see you again in the future!

Dear Charlie,Thank you so much for your kind words!We're really happy to hear that you were satisfied with your stay at our hotel and that you were able to take advantage of the free drinks happy hour service.We're also delighted to hear that you found our staff to be friendly. Every day we strive to provide the best possible experience for our guests.We hope to see you again in the future!

Dear Thao,Thank you so much for your feedback.Were delighted to hear that you were able to take advantage of the free coffee and udon service. We're also happy that you found our staff to be friendly. Every day we strive to provide the best possible experience for our guests.We hope that you've enjoyed your stay at our hotel and that your Tokyo trip was eventful.We hope to see you again in the future!

Dear Maria,Thank you for your review!We're really glad that you were satisfied with our staff and that you found our hotel to be coveniently located We hope to see you again in the future

Dear Petra,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall you had a good experience at our hotel.We apologize sincerely for the discomfort caused by the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we're truly sorry that we fell short of meeting your expectations in this regard.Your comments have been shared with our housekeeping team, and we're taking immediate steps to ensure that our cleanliness standards are consistently upheld. We understand the importance of fresh linens and towels, and we're sorry for any inconvenience caused by the oversight.We're glad that we were able to address the issue promptly once it was brought to our attention. Your comfort and satisfaction are our top priorities, and we appreciate your understanding.Should your travels bring you back to the area, we hope you'll consider giving us another chance to provide you with the exceptional experience that you deserve.

Dear Shayna,Thank you for sharing your thoughts about your recent stay with us. We're glad to hear that you found our hotel clean and appreciated its central location.We apologize for any inconvenience caused by our housekeeping schedule and the need to request fresh towels at the front desk. Your feedback is valuable to us, and we'll review our processes to see how we can improve in this area.We're sorry to hear about the issues you experienced with the hot water temperature in the shower. Maintenance has been notified, and we'll work to ensure that such incidents are addressed promptly.Regarding the size of our basic double room and the mattress thickness, we understand that comfort and space are important factors for our guests. We'll take your comments into consideration as we strive to enhance our accommodations to better meet the needs of our guests.As for the luggage storage service, we'll assess its placement in the common space to ensure it's both convenient and unobtrusive for our guests.We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.We hope to see you again in the future!

Nobuko様、貴重なご意見をありがとうございます。立地の良さは理解いただけたようで、大変嬉しく思います。部屋のサイズや料金に関するご不満については、お詫び申し上げます。スペアーキーの不在や言語の問題、電話の繋がりについては心苦しいですが、お客様のご指摘を真摯に受け止め、改善に努めます。今後ともお客様により良いサービスを提供できるよう努力してまいります。

Dear Maria,Thank you for your review!We're glad that you were satisfiwed with your stay.We hope that your trip was eventful.We hope to see you again in the future!

Dear Elisa,Thank you for your review!We're very happy to hear that the hotel met all your needs. We hope you've had a pleasant stay and that your Tokyo trip was eventful. Regarding hangers, please don't hesitate the front staff for more.We hope to see you again in the future!

Dear Sarah,Thank you so much for your wonderful review! We're thrilled to hear that you had a great time staying with us and that our staff provided excellent service throughout your stay.It's always our priority to assist our guests with any questions or concerns they may have, so we're delighted to know that our team was able to help you with everything you needed, including filling out your luggage forwarding forms.We truly appreciate your kind words and your recognition of our staff's efforts. We'll be sure to pass along your compliments to our team members.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you ever find yourself in the area again, please don't hesitate to reach out to us.We hope to see you again in the future!

Dear Guest,Thank you so much for your feedback.We hope that you've enjoyed your stay at our hotel and that your Tokyo trip was eventful.We hope to see you again in the future!

この度は、ホテルSUI神田をご利用いただき、誠にありがとうございました。 今回のご滞在をお楽しみいただけました様子で大変嬉しく存じます。これからも皆様にご満足いただけるサービスをご提供できますよう努めてまいります。またのご利用を、スタッフ一同心よりお待ち申し上げております。

Dear Max, Thank you for your review!We're glad that you were satisfied with the location of out hotel. We hope that your Tokyo trip was eventful.We hope to see you again in the future!

Dear Arlene,Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay.Maintaining a clean and hygienic environment is a top priority for us, and we apologize for falling short of your expectations in this regard. Your comments regarding the presence of mold and mildew in the washroom are concerning, and we take them very seriously.We have immediately addressed these concerns with our housekeeping and maintenance teams to ensure that appropriate measures are taken to rectify the situation and prevent recurrence. Your feedback serves as an important reminder for us to consistently uphold our standards of cleanliness and maintenance throughout the hotel.We appreciate your honesty and hope that you'll give us another opportunity to exceed your expectations in the future.

この度は、ホテルSUI神田をご利用いただき、誠にありがとうございました。 今回のご滞在をお楽しみいただけました様子で大変嬉しく存じます。これからも皆様にご満足いただけるサービスをご提供できますよう努めてまいります。またのご利用を、スタッフ一同心よりお待ち申し上げております。

Dear Guest,First and foremost, we want to express our sincerest apologies for the disappointing and discomforting experience you faced during your stay with us. We take all feedback seriously, and it's especially concerning to hear about experiences like yours.Cleanliness and guest comfort are two aspects we pride ourselves on, and it appears we gravely missed the mark during your visit. The conditions you describe are far below the standards we set for ourselves, and we deeply regret that this was your impression of our establishment.We are immediately addressing your concerns with our housekeeping team to ensure such oversights are corrected promptly. In addition, we will be reviewing our current cleaning protocols and making necessary adjustments to guarantee all our guests have a pleasant and clean environment during the accommodation.Regarding the issue with our rooms being fully booked and the lack of assistance provided, we will investigate this with our front desk and management team. We always strive to be accommodating and provide solutions when issues arise, and it’s evident we fell short in this situation.We appreciate your mention of our staff member who tried to assist. Despite the circumstances, we're glad that our staff made an effort to help. We will continue training our staff to ensure they are better equipped to handle such situations in the future.We genuinely value your feedback, and we will use it as a tool for our continuous improvement. If you're willing to discuss this matter further and allow us an opportunity to make amends, please reach out to us directly. We would also be willing to offer you a special rate or complimentary stay in the future, ensuring you experience our hotel as it should be.Thank you for bringing this to our attention, and once again, our deepest apologies.Warm regards,

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had an absolutely fantastic experience at our hotel. It's wonderful to know that you found our beds comfortable and our location convenient, being close to many stations and dining options.We strive to offer our guests the best possible experience, and it's truly rewarding to hear such positive comments. We look forward to welcoming you back to [ホテル名] in the near future.Warm regards,

Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that our staff left a positive impression on you with their helpfulness and kindness. It's great to know that our location, being near the JR and metro and within walking distance to Akihabara, added convenience to your stay.We're also thrilled to hear that the room exceeded your expectations and that you enjoyed the space provided. Thank you for your recommendation regarding our udon; we're pleased you enjoyed it!Your feedback is invaluable to us, and we look forward to the pleasure of welcoming you back to our hotel in the near future.Warm regards,

Sorry for your inconvenience.

Thank you for staying at HOTEL SUI KANDA by ABEST. Thank you for your wonderful review. We hope to see you again.

Thank you for sharing your feedback with us. We're sincerely sorry to hear that our beds did not meet your comfort expectations. We appreciate you bringing this to our attention and will certainly take it into consideration as we continuously strive to enhance our guest experience.On a brighter note, we're delighted to hear that our staff made a positive impression on you. Ensuring that our guests feel welcomed and assisted is a top priority for us, and it's heartening to know our team achieved this during your stay.We hope you'll consider staying with us again in the future, giving us another chance to provide you with a more comfortable experience.Warm regards,