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Reviews of HOTEL LiVEMAX Kasai Ekimae

2.5 out of 5
HOTEL LiVEMAX Kasai Ekimae
6-1-3 Higashikasai, Edogawa, Tokyo

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 160 reviews" "
Rating 8 - Good. 52 out of 160 reviews" "
Rating 6 - Okay. 31 out of 160 reviews" "
Rating 4 - Poor. 16 out of 160 reviews" "
Rating 2 - Terrible. 8 out of 160 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Aung

Liked: Property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from Livemax on 9 May 2024
この度はホテルリブマックス葛西駅前をご利用頂きまして誠にありがとうございます。また、お忙しい中ご投稿頂き重ねて感謝申し上げます。お客様が、滞在中に快適にすごしていただけたようで嬉しく思います。お客様のまたのお越しを心よりお待ち申し上げております。ホテルリブマックス葛西駅前　宿泊課

10/10 Excellent

Rilye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed how close it was to the station.
Stayed 5 nights in Mar 2024
Response from ホテルリブマックス葛西駅前　宿泊課 on 5 Apr 2024
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】をお選びいただき、また、お忙しい中貴重なご投稿を賜り誠にありがとうございます。お客様のお褒めのお言葉をいただき、スタッフ一同大変嬉しく思います。お客様のまたのお越しを従業員一同、心よりお待ち申し上げております。ホテルリブマックス葛西駅前　宿泊課

8/10 Good

Lindsey

Stayed 1 night in Jan 2024
Response from ホテルリブマックス葛西駅前　宿泊課 on 31 Mar 2024
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】をお選びいただき、また、お忙しい中貴重なご投稿を賜り誠にありがとうございます。お客様のお褒めのお言葉をいただき、スタッフ一同大変嬉しく思います。お客様のまたのお越しを従業員一同、心よりお待ち申し上げております。

6/10 Okay

Rogelio, burnaby

No daily groom towel did change under the bed dirty
Stayed 2 nights in Feb 2024
Response from ホテルリブマックス葛西駅前　宿泊課 on 29 Feb 2024
この度はホテルリブマックス葛西駅前をご利用いただきありがとうございます。タオルの交換についてご不便をおかけしてしまい申し訳ございませんでした。滞在中にお部屋の清掃の希望がないお客様のタオル交換についてはフロントにてお渡しするようになっております。次回、ご利用に際にはご希望をフロントまでお伝えください。またのご利用をお待ちしております。

4/10 Poor

Alexander

Travelled with family
Disliked: Amenities
Cons: Up to date iPhone didn’t receive wifi signal. Somewhat clogged water system. Very dusty all the time. Pros: nice staff
Stayed 12 nights in Dec 2023

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and good location for my needs
Stayed 3 nights in Oct 2023
Response from ホテルリブマックス葛西駅前　宿泊課 on 5 Nov 2023
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】へご宿泊頂きまして誠にありがとうございます。また、お忙しい中クチコミに投稿頂きまして誠にありがとうございます。お客様に気に入っていただけて大変うれしく思います。是非、お客様のまたのお越しを、スタッフ一同　心よりお待ちしております。

2/10 Terrible

Denise

Disliked: Property conditions & facilities
You can only use the elevator to get to your room. The stairs for the fire escape are all locked. I felt trapped in this building.
Stayed 1 night in Aug 2023

8/10 Good

Chinzorig

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
You get what you pay for
The room was pretty gross when we arrived. Smoke stains on the bedding, dust everywhere, pee on the toilet seat. The front desk service was nonexistent as they made you use a machine. It’s fine if you’re traveling on a budget
Stayed 1 night in May 2023

8/10 Good

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Stayed 4 nights in May 2023

6/10 Okay

Lorna

Stayed 1 night in Apr 2023

2/10 Terrible

Charmaine S.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is not friendly and not accommodating. I requested and offered to pay for an extra blanket but they flat out refused. The rooms are extremely small. I struggled to fit in the bathroom and I am a petit woman, 4’10”, 110 lbs. I hit the corners of the bathroom every time I move around. The staff seems like they don’t want to talk to you. They start to say NO even when you have not finished your sentence.
Stayed 2 nights in Mar 2023

10/10 Excellent

Abdul

Stayed 7 nights in Feb 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Sheena Mae

Stayed 3 nights in Jun 2022

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2022

6/10 Okay

mahha, Tokyo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Everything good but smell
Location, transportation, price, everything is good. But the moment I entered the room it smelled like a middle-aged guy's body oder and sweat. I didn't like it. Don't they wash the bed cover??
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Close to metro station and bus stop. Restaurants and convenience stores are all nearby. Room is clean and new. Pleasant stay. Good choice for those who will visit Tokyo Disney (about 15 mins bus ride ) Just 5 to 10 mins walking to airport bus stop.
Stayed 3 nights in Sep 2017

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local area, excellent restaurants, particularly around Kasai train station, hotel had everything needed and perfect for the price.
Stayed 5 nights in Jul 2017

10/10 Excellent

Adham, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel!!!
Really this hotel is exceptional. It exceeded my expectations much more then any other hotel i have stayed at. - The hotel staff is very friendly and helpful despite the language barrier. - The room is very cozy, comfortable, clean and quiet. - The room includes many amenities. I did not have to bring any toiletries. Tooth brush, tooth paste, shampoo, soap, razor, hair brush, cotton ear swabs,... All where included. - The room was cleaned meticulously. When i asked for the room not to be cleaned, they would place a bag on my door handle with fresh towels and pajamas :) - 5 minute walk to the subway (Kasai station) which made things very convenient. I really enjoyed staying at this hotel very much!
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and nice hotel. Close to subway and convenient. Airport bus just next to subway.
Stayed 6 nights in Jun 2017

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice one.

8/10 Good

Alejandra, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We stayed here for our first nights in Tokyo. This hotel has a great location, the train station is only a 5 minute walk. There are restaurants and lots of little pastry stores around the neighborhood. Kasai is a great little neighborhood and it felt super safe walking around at night. The hotel itself was okay. The staff was super friendly, the room is very clean, and the bed was super comfy. The only bad part is that the room was small, I could literally take about 5-6 steps in the room but my friend and I got used to it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is far from central Tokyo, but amenities close.
The room is small for two people! No space for luggage.

10/10 Excellent

Julia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfy
Conveniently located near to train station and bus terminal. Direct bus to disneyland and disneysea! Room is clean, comfy and big!

8/10 Good

Suresh, Grenada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to subway which was excellent .
However the hotel personnel were not multi lingual , it was difficult to communicate and get directions ,

10/10 Excellent

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for what I needed
very nice

8/10 Good

??

Stayed 1 night in Apr 2024
Response from ホテルリブマックス葛西駅前　宿泊課 on 19 May 2024
この度はホテルリブマックス葛西駅前をご利用頂きまして誠にありがとうございます。また、お忙しい中ご投稿頂き重ねて感謝申し上げます。お客様が、滞在中に快適にすごしていただけたようで嬉しく思います。お客様のまたのお越しを心よりお待ち申し上げております。

8/10 Good

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテルリブマックス葛西駅前 on 19 Mar 2024
またのご利用お待ちしております。

4/10 Poor

Chie

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
禁煙室でしたが、5階エレベーターを降りた瞬間タバコ臭く、部屋の中もタバコ臭くて、服や持ち物がタバコ臭くなりました。他の階に宿泊した家族の部屋は臭いも無く、快適に過ごせたようです。
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ゆうか

Stayed 1 night in Oct 2023

6/10 Okay

Sakamoto

Stayed 1 night in Nov 2023

6/10 Okay

アキラ

Stayed 1 night in Nov 2023

8/10 Good

Yuichiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当日の予約にも関わらずスムーズに利用することが出来ました。スタッフの方の応対も非常に丁寧でした。
Stayed 1 night in Oct 2023
Response from ホテルリブマックス葛西駅前　宿泊課 on 5 Nov 2023
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】をお選びいただき、また、お忙しい中貴重なご投稿を賜り誠にありがとうございます。今回、お客様にお褒めのお言葉をいただき、スタッフ一同大変嬉しく思います。葛西駅周辺のご宿泊先をお探しの際には、是非また【ホテルリブマックス葛西駅前】をご利用頂けたら幸いでございます。

6/10 Okay

Mai

Travelled with family
Liked: Staff & service
内装や清掃は綺麗で良かったが、部屋の埃っぽさが気になった。空気清浄機は置いてあるが、埃はかなり舞っている印象。部屋の窓が少しでも開けられれば良いが、完全に施錠されているため換気が全く出来ず残念だった。
Stayed 2 nights in Oct 2023

6/10 Okay

????

Travelled with family
Disliked: Cleanliness, amenities
飲食店や交通の便等のリッチは良かったと思う。
Stayed 1 night in Oct 2023
Response from ホテルリブマックス葛西駅前　宿泊課 on 5 Nov 2023
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】をお選びいただき、また、お忙しい中貴重なご投稿を賜り誠にありがとうございます。今回、お客様にお褒めのお言葉をいただき、スタッフ一同大変嬉しく思います。お客様には快適なお時間を過ごして頂けるよう、日々精進して参ります。お客様のまたのお越しを従業員一同、心よりお待ち申し上げております。

4/10 Poor

MASASHI

Stayed 1 night in Oct 2023

2/10 Terrible

Airi

Stayed 1 night in Oct 2023

4/10 Poor

KENJI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

HIROKUNI

Stayed 2 nights in Sep 2023

8/10 Good

ERIKO

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
子ども用ガウンを貸してもらえることをネットで見ましたが、そのことを申し出ると「今全て貸し出してしまっていて…」などではなく「それは無い無い」という感じで最初から無いような断られ方をしてしまい、腑に落ちませんでした。 客室の中は思いの外広めだったので子どもがいてもゆったり過ごせました。
Stayed 1 night in Aug 2023
Response from ホテルリブマックス葛西駅前　宿泊課 on 5 Nov 2023
この度は、数あるホテルの中から【ホテルリブマックス葛西駅前】をお選びいただき、また、お忙しい中貴重なご投稿を賜り誠にありがとうございます。フロントの対応に関しても誠意を持った対応ではなかったようで重ねてお詫び申し上げます。今後はこのようなことが起こらないよう改善に努めていきたいと思いますので、是非またホテルリブマックス葛西駅前をご利用頂ければ幸いでございます。

10/10 Excellent

shunichi

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
できるだけ運営コストを下げ、お客に還元してリーズナブルな価格で宿泊できるビジネスホテルです。隣室との境の壁も薄く鳴く防音性も保たれており、シャワールームもカーテンの破れもなく、シャワー圧力・温度も問題なく、定番の備品も一通り必須品はそろっており、お得感ありのホテルでした。ペット同伴可の宿泊の場合、高い・汚い・不便が必ず経験するのですが、このホテルは優秀です。
Stayed 3 nights in Aug 2023

6/10 Okay

Junichi

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
空調があまり良くなかった感じです 安定してないような その他は気になる事なく過ごせました
Stayed 4 nights in Aug 2023

8/10 Good

MASATO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が親切で良かった。
Stayed 2 nights in Aug 2023

8/10 Good

???

Stayed 2 nights in Aug 2023

6/10 Okay

CHISATO

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

たける

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
使用前の湯船が濡れていた。
Stayed 1 night in Jul 2023