Estimado RICARDO:Muchas gracias por compartir sus observaciones con nosotros. Nos alegra saber que ha notado nuestros esfuerzos por brindar un buen servicio y mantener nuestras instalaciones en óptimas condiciones.Nuestro equipo trabaja arduamente para asegurar que todos nuestros huéspedes disfruten de una experiencia placentera y cómoda. Sus comentarios nos motivan a seguir mejorando y esforzándonos cada día más.Esperamos poder recibirlos nuevamente en Puerto Nuevo Baja Hotel y Villas.

Dear Rafael,We are deeply sorry to hear about your recent experience at Puerto Nuevo Baja Hotel y Villas. Your feedback is very important to us, and we appreciate you bringing these issues to our attention.First, we apologize for the intrusive and inappropriate questions asked during check-in. Our goal is to ensure the security and comfort of all our guests, but we clearly did not handle this situation correctly, and we will be addressing this with our staff immediately.We are also very sorry to hear about the conditions of your rooms. Our housekeeping and maintenance teams have been informed and will be taking immediate steps to prevent such occurrences in the future.Regarding the handrails and lighting on the stairs, we appreciate your feedback and will review our safety measures to ensure all areas are secure for our guests.We regret that your experience did not meet your expectations and our standards. We value your feedback and hope to have the opportunity to restore your faith in our hotel.

Estimada Lizbeth,Agradecemos sinceramente que se haya tomado el tiempo para calificar su estancia con nosotros en Puerto Nuevo Baja Hotel y Villas. Sus comentarios son extremadamente valiosos para nosotros, ya que nos ayudan a mejorar continuamente y a ofrecer una mejor experiencia a nuestros huéspedes, por lo que siempre estamos abiertos a escucharlos. Gracias nuevamente y esperamos tener la oportunidad de recibirle de nuevo en un futuro próximo.

Dear Ileana,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean with great service.We apologize for any inconvenience you experienced with the buffet and the wifi connection. Your feedback is important to us, and we will address these issues to ensure a better experience for our guests in the future.We appreciate your understanding and hope to welcome you back for another stay soon!

Estimada Veronica, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimada Susana, Gracias por elegir hospedarse en Puerto Nuevo Baja Hotel y Villas y por tomarse el tiempo de calificar su experiencia. Esperamos verlos muy pronto de regreso.

Estimado Evert, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimada Luz, Gracias por compartir tu experiencia con nosotros. Nos alegra saber que disfrutaste de un ambiente tranquilo durante tu estancia.Esperamos darte la bienvenida de nuevo pronto para que disfrutes de otra estancia relajante con nosotros.

Estimado Manuel,¡Gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel, así como de nuestra comida, atención y amenidades. Te recordamos que contamos con más de 50 habitaciones con AC para tu comodidad.Agradecemos tus amables palabras y recomendaciones. Esperamos tenerte de vuelta pronto para otra excelente estadía.

Dear Norma, Thank you for sharing your positive feedback with us! We're delighted to hear that you loved both of our pools.Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. We look forward to welcoming you back for another wonderful stay!

Dear Rudy, We're thrilled to hear that you had a great dining experience nearby! Puerto Nuevo is known for its fantastic culinary scene, and we're glad you got to enjoy it. Your feedback helps us ensure that our guests have the best possible experience. We hope to welcome you back soon for another enjoyable stay!

Dear Gilberto, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Ruth, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Marcela,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Estimado Elfiga,Gracias por tomarte el tiempo para dejarnos tu opinión. Nos alegra mucho saber que encontraste a nuestro personal amable durante tu estancia.Esperamos darte la bienvenida de nuevo pronto para que disfrutes de otra excelente experiencia con nosotros.

Estimada Leticia, Gracias por compartir tu experiencia en Puerto Nuevo Baja Hotel y Villas. Nos alegra saber que disfrutaste de tu estancia y que recibiste un buen servicio por parte de nuestro personal. Agradecemos tus amables palabras y esperamos darte la bienvenida nuevamente muy pronto. ¡Gracias por elegirnos!

Estimada Mildreth, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Dear Omar, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Mayra,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Maria, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Stephanie,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Jessica, We're glad to hear that you enjoyed your weekend getaway at our hotel. We hope to see you again soon for an even better experience! Thank you for choosing us!

Estimado Luis, ¡Nos alegra mucho que hayas disfrutado tu estancia en nuestro hotel! Agradecemos tus amables palabras y esperamos volver a recibirte pronto de regreso.

Dear MAYRA,Thank you for your fantastic review! We're thrilled to hear that you loved our hotel and enjoyed our family-friendly atmosphere. We appreciate your feedback and hope to welcome you back again soon for another wonderful stay!

Dear Luis, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Erica,Thank you for your wonderful feedback! We're delighted to hear that you had a great family-friendly experience during your stay with us.We can't wait to welcome you and your kids back for another fantastic stay. Looking forward to welcoming you again soon!

Dear Mariela, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Eduardo,Thank you sincerely for taking the time to rate your stay with us at Puerto Nuevo Baja Hotel and Villas. Your feedback is extremely valuable to us as it helps us continually improve and provide a better experience for all our guests.We are committed to delivering quality service and ensuring that every stay is memorable. Please do not hesitate to let us know if you have any additional suggestions or if there is anything else we can help you with.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the near future.

Dear Louis,Thank you for taking the time to rate your stay with us at Puerto Nuevo Baja Hotel and Villas. Your feedback is extremely valuable to us as it helps us continually improve and provide a better experience for all our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the near future.

Dear Brenda,Thank you for your feedback. We're glad to hear that you had a good experience during your stay with us.We look forward to welcoming you back again soon!

Dear Elvis,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the beautiful views during your stay.Your satisfaction is our top priority, and we are thrilled that you had a positive experience with us. We look forward to welcoming you back soon for another memorable stay!

Dear Fabiola,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay.We are truly sorry to hear about the issues you encountered with the Wi-Fi access and the shortage of towels in your room. Please know that your comments have been shared with our housekeeping and maintenance teams, and we will take immediate action to address these issues to ensure they do not recur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Again, thank you for your feedback!

Estimada Zulema, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimada Jennifer,Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimado Jesus,Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimado Irma , Gracias por su sincera opinión y por tomarse el tiempo de exponernos los detalles de su estancia en Puerto Nuevo Baja Hotel y Villas. Lamentamos que haya encontrado algunos inconvenientes que provocaron que su experiencia no fuera agradable, por lo que le pedimos disculpas. Le aseguramos que hemos tomado notas sobre ello para seguir mejorando. Estamos trabajando en la remodelación de algunas de nuestras habitaciones para su comodidad, estaremos compartiendo mayor información al respecto muy pronto. Esperamos sinceramente que aún considere quedarse con nosotros en el futuro y nos brinde la oportunidad de brindarle una experiencia más agradable.

Dear Saul, I am very happy to read that you’ve enjoyed your stay at Puerto Nuevo Baja, Hotel y Villas. We are proud to know that our staff, service, and location made your stay a very pleasant experience. Thank you for taking the time to share your valuable comments. We hope to see you very soon!

Dear Katherine, Thank you for your comments and for choosing Puerto Nuevo Baja Hotel y Villas. Your suggestions help us grow and improve in order to provide you with the best service. We're currently working on the upgrade of some of our rooms and amenities, Thank you for visiting us. We are glad you enjoyed your stay! We hope to see you soon!

Estimada Norma, Gracias por elegir hospedarse en Puerto Nuevo Baja Hotel y Villas y por tomarse el tiempo de calificar su experiencia. Esperamos verlos muy pronto de regreso.

Dear Marian, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Daniel, We would like to apologize for the inconvenience with your room, we are looking into this issue and hope to resolve it promptly and accurately to prevent it from happening again. We sincerely hope that you will still consider staying with us in the future and give us a chance to deliver a more enjoyable experience, Thank you for your feedback!

Dear lucerito, I am very happy to read that you’ve enjoyed your stay at Puerto Nuevo Baja, Hotel y Villas. We are proud to know that our staff, and service made your stay a very pleasant experience. Thank you for taking the time to share your valuable comments. We hope to see you very soon!

Estimado Juan Ramon ! Estamos muy contentos de leer que ha disfrutado de su estadía en Puerto Nuevo Baja Hotel y Villas, Le agradecemos por haberse tomado el tiempo para compartir sus valiosos comentarios. Esperamos verlos muy pronto de regreso.

Thanks for staying with us. We appreciate your feedback!

Dear Jose, I am very happy to read that you’ve enjoyed your stay at Puerto Nuevo Baja, Hotel y Villas. Thank you for taking the time to share your valuable comments. We hope to see you very soon!