Håfa Adai Paul,Thank you so much for your review! We're happy to hear that you enjoyed the beach access and snorkeling, as well as our pools. It's always exciting for us to know that our guests are having such wonderful experiences with the natural beauty we have to offer right at our doorstep.We hope to welcome you back to Hilton Guam Resort & Spa soon for more fun in the sun and relaxation by the pool!Thank you and Si Yu’os Ma'åse,The Hilton Guam Resort & Spa Team

Håfa Adai Terry,Thank you for the fantastic review! We're delighted to hear that you enjoyed your stay at the Tasi Suites with its amenities and the beautiful view from your room. It’s wonderful to know that our staff made a positive impression with their professionalism and politeness.We hope to have the pleasure of hosting you again soon for another excellent experience at Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse,The Hilton Guam Resort & Spa Team

Håfa Adai Kristopher,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered regarding the room type during your stay. It is clear from your feedback that the solution offered did not meet your expectations, and for this, we are truly sorry.At Hilton Guam Resort & Spa, we strive to ensure every guest feels cared for, valued, and respected. It seems we fell short of our goal in your case. Your comments with our front desk team to improve our communication and service delivery. We are also reviewing our room assignment and upgrade procedures to prevent similar situations in the future.We appreciate your compliments about the cleanliness of our hotel and are glad that aspect met your expectations. We hope to have another opportunity to host you and provide a better experience.Thank you and Si Yu’os Ma'åse,
The Hilton Guam Resort & Spa Team

Håfa Adai Takimoto,Thank you for sharing your impressions of our resort. We appreciate your feedback on the aspects of our facilities, as well as your enjoyment of the breathtaking views from our ocean view rooms. Experiencing the sunrise and the early morning beauty certainly adds a unique charm to a stay with us.We are continuously working to update and improve our facilities to enhance the comfort and experience of our guests. Your comments are invaluable as they help us focus our efforts where they are most needed and appreciated.Thank you and Si Yu’os Ma'åse,The Hilton Guam Resort & Spa Team

Håfa Adai YUKAKO,Thank you for your rating and for sharing your experience. We apologize for any inconvenience caused by the miscommunication regarding our restaurant's operating hours. We're committed to improving our communication to ensure our guests have the most up-to-date information for their plans. We hope to welcome you back soon for an even better experience.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Kenji,Thank you for the 5-star rating and for recognizing our team members on Expedia. We're thrilled to hear you had a positive experience with us. We look forward to welcoming you back in the future for another great stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Buenas and Håfa Adai! Thank you for rating your experience. We appreciate you taking the time to leave invaluable feedback. We are delighted to know that you are completely satisfied with your stay and had a fantastic view. We look forward to welcoming you back next time you are in Guam so that we may offer you another flawless experience. Si Yu'os Ma'ase'!

Håfa Adai Makoto,Thank you for giving us a perfect 5 out of 5 rating on Expedia! We're happy to know that your stay with us met all your expectations. It's always our goal to provide exceptional service and memorable experiences for our guests.We look forward to the opportunity to welcome you back to the Hilton Guam Resort & Spa for another outstanding visit.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai HAE YOUNG,Thank you for the perfect 5-star rating on Expedia. We're delighted to hear you found our hotel to be a quiet and secluded retreat. It's our pleasure to provide a peaceful escape for our guests, and we're glad you enjoyed your stay with us.We look forward to welcoming you back for another serene and relaxing visit at the Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Buenas and Håfa Adai! Thank you for your honest feedback as it allows us to improve on the service opportunity you mentioned. We are sorry we did not live up to our high standard of providing a great breakfast. We are reviewing our breakfast menu and preparations to make it better. We would love the opportunity to make it right.

Håfa Adai Takuaki,Thank you for taking the time to leave us a rating on Expedia. We hope you had a pleasant stay and would love to hear more about your experience to see how we can make your next visit even better.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Darren,Thank you for the excellent 5 out of 5 rating on Expedia! We're delighted to know that your experience with us was outstanding. We look forward to welcoming you back to Hilton Guam Resort & Spa for another exceptional stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Joonseok,Thank you for the perfect rating on Hotels.com! We're delighted to know that your experience with us was exceptional. We look forward to welcoming you back to Hilton Guam Resort & Spa for another outstanding stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai DENNIS C,Thank you for your 8 out of 10 rating! We're glad you had a positive experience and appreciate your feedback. We look forward to welcoming you back to the Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai TAEHWAN,Thank you for your 4 out of 5 rating on Expedia. We're glad to know that your stay with us was positive and we appreciate your feedback. We're committed to making your next visit even more enjoyable.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai SUGISHITA,Thank you for the perfect 10 out of 10 rating! We're thrilled to know that your experience with us was exceptional. We look forward to continuing to provide you with outstanding service on your future visits.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai MAKIKO,Thank you for the excellent 5 out of 5 rating on Expedia! We're thrilled to know that your experience with us was outstanding. We look forward to welcoming you back to Hilton Guam Resort & Spa for another exceptional stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Hinako,Thank you for the fantastic 5-star rating! We're happy to know you had a wonderful experience at Hilton Guam Resort & Spa. We look forward to welcoming you back for another memorable stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai MARIKO,Thank you for your 4-star rating! We're glad you had a positive experience with us and appreciate your feedback. We look forward to welcoming you back to Hilton Guam Resort & Spa for an even better stay in the future.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai James,Thank you for your rating. We're glad to know that your experience with us was positive, and we appreciate your feedback. We're committed to making your next visit even more enjoyable.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Riku,We're sorry to hear that your experience did not meet your expectations. We value your feedback and are committed to improving. We hope to have the opportunity to provide you with a better experience in the future.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai TAKEMASA,Thank you for your continued patronage and for sharing your positive experience. We're delighted to hear that you consistently enjoy the delicious meals and feel safe at our property. Your sense of comfort and satisfaction is our top priority. We look forward to welcoming you back again soon for another enjoyable stay.Thank you and Si Yu’os Ma'åse', The Hilton Guam Resort & Spa Team

Håfa Adai JIHYUN,Thank you for sharing your rating! We're glad to hear you had a positive stay with us at Hilton Guam Resort & Spa. We'd love to hear any feedback you have for making your next visit even better. Thank you and Si Yu’os Ma'åse, The Hilton Guam Resort & Spa Team

Håfa Adai Kurt,Thank you for your rating. We're glad you appreciated the easy access to the water and hope you had the opportunity to enjoy the fantastic snorkeling right off our property. Tumon Bay's beauty is indeed a highlight for many of our guests, and we're delighted it contributed to your positive experience. We look forward to welcoming you back for more beautiful moments and exploration.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Norifumi,We are truly sorry to hear about the disappointing aspects of your recent stay and the inconvenience you experienced, especially given your long history of staying with us. Your loyalty over the years means a great deal, and it's disheartening to know that this visit did not meet your expectations.The noise from the hens and the significant delay in your check-in process are not the standards we aim to uphold. We understand how frustrating this must have been, and we sincerely apologize for the discomfort and the wait you endured in the lobby.We are currently in the process of renovating our Premier Tower, which is part of our commitment to improving our facilities and guest experience. We hope that once completed, it will provide a much more comfortable and enjoyable environment for our guests.Your feedback is invaluable to us, and we will take immediate steps to address these issues. We hope to have the opportunity to regain your trust and welcome you back, offering the high standard of service and hospitality that you should expect from Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai George,Thank you for your rating on Hotels.com. We're delighted to hear that you found value in our pricing and experienced a smooth check-in process. It's wonderful to know that our team's exceptional service and readiness to assist made a significant impact on your stay. We strive to make every guest's experience memorable and are glad we succeeded with yours. We look forward to welcoming you back to Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Ashleigh,Thank you for your rating on Expedia. We're committed to improving and would appreciate further feedback you have to help enhance your next stay. We hope to welcome you back for a better experience.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Takashi,Thank you for your rating. We're committed to providing an exceptional experience and would welcome any specific feedback you have to help us improve. We hope to have the opportunity to better serve you in the future.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Hiroshi,Thank you for the 5-star rating and for sharing your detailed feedback! We're delighted to hear you had a positive stay in the Tasi Tower, enjoying our team's hospitality, room condition, soundproofing, reasonable rates, and lunch at Guam’s Best in Fine Dining, Roy's.We appreciate your constructive comments regarding the Tasi Lounge's evening hours and the variety of food offered, as well as the shower design leading to water spilling on the floor. We will consider these points as we continually strive to improve our guest experience.We're thrilled that you're considering a return visit, and we look forward to welcoming you back to Hilton Guam Resort & Spa for another enjoyable stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Tammy,Thank you for sharing your experience. We're truly sorry for the mix-up and inconvenience you encountered at check-in, especially during such a special occasion as your honeymoon. We understand how important it is for everything to go smoothly, and we regret any stress this caused.We're glad, though, that the hospitality and friendliness of our team added a positive note to your stay. We appreciate your understanding and feedback, as it helps us improve our services. Congratulations on your marriage! We hope to have the opportunity to welcome you back to Guam for a more magical experience.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Kajiya,Thank you for your rating! We're glad you had a positive experience and are always here to make your next stay even better. Looking forward to welcoming you back soon.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Youngchan,Thank you for your rating on Expedia. We understand that some aspects of your stay did not fully meet your expectations. We're committed to improvement and would appreciate any further feedback you could provide to help us enhance your next experience.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Kenichi,Thank you for your high rating on Hotels.com. We're grateful for your support and are glad you had a positive experience. We look forward to welcoming you back for an even better stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Cindy Francine,We apologize for the delayed response and are sorry to see your 2-star rating from October. We're committed to improving and would value any specific feedback you have on how we can improve your experience. Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Buenas and Håfa Adai! Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worthwhile. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 5 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 4 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 10 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 4 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 10 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 5 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!