"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre.
Lovely rooms and decor throughout and the pool was superb.
The staff were super friendly and helpful, especially in the restaurant. "
"It’s a great place to rest for a couple of days before the next flight. The food was good, staff was friendly and helpful, and there’s a great little spa (very good massages). The pool looked nice but the water was quite cloudy when I swam, so that was a little worrying. It meant that the pool wasn’t cleaned or properly chlorinated. I would stay again. "
"A pleasant hotel on the beach and close to restaurants etc. Staff were extremely helpful and always smiling. Breakfast is the best - everything you could wish for is served. Room is spacious and very clean.
Wine and fruit platter in room on arrival was a nice touch.
Hotel could do with a bit of TLC in places i.e. Paint/repair - balcony seat cushion repaired or replaced, pool umbrellas repaired or replaced but nothing too major. "
"What an amazing hotel. Beautiful grounds for a week of relaxation in Penang. Rooms were immaculate, breakfast was epic and the pool and gym were great. We will be back"
"Bellissimo Hotel non lontano dall'aeroporto, camera ampia spaziosa e pulita con vista piscina, ci sono stato solo una notte ma l'ho apprezzata molto lo consiglio "
"We had booked 2 rooms for our family of 6. Amir at the front desk was amazing in keeping up with our request as we had requested for the rooms to be next door to eachother or connecting rooms. He was very polite and helpful. Mizan also the manager at the front desk was also very polite and helpful, if we had and questions or requests they were met very promptly, always greeeted us with a smile and politeness. Hotel was very clean and tidy. The breakfast was a beautiful spread of local dishes,...
