Thank you for your review.Wish you a great stay in the future during the next New Year.

I'm sorry for what happened to you. You are the first guest to report that the hotel is haunted since it opened. Guests quarantined for 15 days during the epidemic have never reported this.Thank you for reporting the elevator issue. The elevator infrared sensor is faulty. We have asked the elevator company to address and issue an announcement.If you are not sure whether ghosts will always follow you, here is the free 「spirit adjustment」 service of Xingtian Temple that you may need.In addition, thank you for your affirmation of our hotel service!

Sorry for the unpleasantness of your stay. The room booking website has introduced the size of the room. Please pay attention to it when booking any hotel next time.We arrange room cleaning every day.If you turn on "Do Not Disturb" during your stay, our housekeeping staff will not come in to clean.Thank you for your information. We will remind the counter staff to greet guests with a smile.

Thanks for your advice. If we can redecorate the hotel, we will notify the owner. Welcome your next visit

Dear customers,when you check in, we will inform you in advance that we will upgrade your room and check into our hotel in Building 72.You also double check with our front desk staff.During your stay, there was no suggestion that the room was too small and needed to be changed or that there was noise.Did you leave the wrong review?

親愛的顧客您好,不好意思在您入住期間讓您留下不好的印象我們已請房務人員加強清潔與落實房間照明設備的報修。希望之後還有機會能服務到您!

親愛的顧客您好,非常感謝您的建議,我們會告知老闆是否能將門鎖更換成電子鎖,讓我們的門面升級。很不好意思台灣還是有很多地區的廁所管線較老舊,我們也會事先提醒客人勿將衛生紙丟入馬桶,易造成堵塞的狀況,若未提醒到您是我們的疏失。房間每天都會清潔打掃,若我們房務人員未落實,在住宿期間一定要反應給我們,會給該員工嚴厲的警告!

親愛的顧客您好,很抱歉在您預訂時我們已回覆您飯店沒有連通房,也無法保證三間房都能在同一樓層。當天的狀況真的都需依照房務的清潔打掃,與前一客人的退房為主,未符合您的要求還請您見諒很感謝您的告知,我們已請房務將浴簾安裝上去,淋浴門也已請水電人員處理。

親愛的顧客您好,感謝您還可以的評價我們會再努力跟老闆反應能不能重新粉刷一下牆面。跟把天花板改裝成可以晾衣服的樣子!

Thank you for your comment, I hope to serve you again next time