The best hostel I have ever been. Exellent services provided by staff, by Yuki in particular. Superp location for going to places. Very tidy room, bed and toilet. Undoubtedly, this accommodation deserves a five star hostel. I certainly will come back to utilize it again if I visit Taipei next time.
Upon arrival the room turned out to not be so clean as there was an empty condom wrapped on the floor. Furthermore, the walls were pretty thin and the other guests and people in the hallways could be heard. You could hear others showering, snoring, talking, etc. The room also included a disappointing breakfast, maybe the worst one I’ve had so far. For the price of the room, I would hope for a much better experience overall, but this is near the bottom of my list.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2020
การตอบกลับจาก Helen วันที่ 23 ธ.ค. 2020
Dear customer,
Please allow me an opportunity to introduce myself, I am the supervisor from the hotel. My guest service team has advised me of the service you received during your stay with us last weekend. For the first and foremost please take my sincerest apology for the less than satisfactory experience you have had so far.
We always strive to provide the best service to our guests. On this occasion we did not exceed your basic expectation.
We hope that you will afford us the opportunity to regain your trust in the duration of your stay and please do not hesitate to contact me.
Yours Sincerely,
Terrible smell of the bed.
No toothbrush
No breakfast
Limited TV channels
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2020
การตอบกลับจาก Neal วันที่ 10 ธ.ค. 2020
Dear guest
Thank you for taking the time to write a review,
If you book a bunk bed in the room,
We did not provide breakfast and toilet facilities;
Remind you,
The relevant equipment provided by the room will be displayed on the booking page,
We look forward to your next visit!
Have a nice day!
밤 늦게 도착하는 비행기를 이용하여
단지 몇 시간 지내려고 예약한 호스텔입니다.
공용 욕실이 조금 부담스럽고 청소가 잘 안되어 있었는데, 방은 나쁘지 않았어요. 신기했음.
YUNSEO
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Neal วันที่ 31 ม.ค. 2020
Dear guests
Thank you for staying in our hotel and thank you for your comments.
We'll try our best to improve and look forward to seeing you again.
Have a nice day!