We arrived in Taipei early in the morning. I understand the check-in time is 2pm. Therefore, we just left the luggage at front desk and went back at 2. Unfortunately, the room was not ready. We have to wait another half hour before we can get in our room. Room is very small. We booked a business twin room for two people and there is no space to lay our 29" luggage flat. I have to put it on one of the beds on the last day to pack. Even though it is a non-smoking room, we can smell cigarette. I guess some guests smoked in the building and the smell travelled through the AC.
Breakfast is fine. The variety is good. Considering it is included in the price, you really can't ask for much. Staff are all very nice and helpful. The location is ok, not great. There is nothing nearby. You always have to take bus (3 mins walking) , MRT (5 mins walking), or taxi.
Overall, I think it is an average hotel. I will try a different place next time though.