The hotel is on a very busy and noisy street in Tacloban. We stayed only one night for a very early flight the next morning. We stayed immediately following the typhoon so the pwer was out, but the hotel was being powered by a generator. They placed us in a room facing the busy street, directly over the generator. Ironically, the noise from the generator helped drown out the street noise, so we were able to sleep relatively well. The hotel staff was very helpful in arranging a taxi for us to get to the airport at 4:30am the next morning. We left too early to have breakfast, even though it was included with the room.
I was frustrated when I was not issued an official receipt by your office since I have to refund the same with my Office. I already contacted
your staff trice about the copy of the official receipt but I was only sent some email with regard the matter. When I was able to clarify the matter, I was informed that you are not issuing receipt because you are based in the USA. However, the fact that I paid you I am entitled to a
receipt for my payment. I am not concern of whether you are paying taxes here or not but what I am asking is that I should be issued the receipt for the amount I paid in my stay in The Loft in Cagayan de Oro city. Anyway I will be reporting this matter to the concerned government agency.
The bathroom was quite small, you could hardly move around the space. The bed was very good, very comfy! The wifi was not very good - it came on & off. The staff were very accommodating and friendly.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2018
10/10 ดีเลิศ
UTHAYARAJAH
28 ส.ค. 2018
Value for your money.
Its very near to Robinson. Only 15 minutrs rides to airport. This hotel provides free breakfast. The hotel is very clean. The staffs are very friendly. Quality of service is very good.
Staying at the Loft hotel is a great experience from facilities to service. Very nice room and supplies are good. Location is also very accessible and along the road where you can access different kind of public vehicles / mode of transportation.