Dear Neelam,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

Dear Yasser,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

Dear Palwinder,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Zachary, Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Shina,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Shina,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Maxine Rani,Thank you for sharing your feedback about your recent stay at PARKROYAL Parramatta. We're disappointed to hear that your stay was negatively impacted by noisy neighbors, resulting in a lost night of sleep.Ensuring our guests have a comfortable and peaceful stay is very important to us. We apologize for any inconvenience caused by the noise disturbance. We would like to learn more about your experience. Did you have the opportunity to contact our front desk staff to address this issue during your stay? If so, please provide us with more information so we can investigate and take appropriate measures.Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back for a more restful stay in the future.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

Dear Lishan,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Simun,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Adam,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Danielle,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

Dear Luka,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Lisa,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Natalie,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Erin,We highly appreciate that you took the time to share your feedback from your recent stay. Your satisfaction is our utmost priority and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

Dear Aila,Thank you for choosing to stay with us at PARKROYAL Parramatta and for taking the time to leave us such a positive review! We are delighted to hear that you had a fantastic experience with us.It is always rewarding for our team to receive such positive feedback, as we strive to provide all our guests with exceptional service and a memorable stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing PARKROYAL Parramatta.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

Dear Kyle,Thank you for taking the time to complete our survey. Your responses will help up serve you and our other future guests better. We truly value your feedback and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

Dear David,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Ofuchi,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Saumil,Thank you for choosing to stay with us at PARKROYAL Parramatta and for taking the time to leave us such a positive review! We are delighted to hear that you had a fantastic experience with us.It is always rewarding for our team to receive such positive feedback, as we strive to provide all our guests with exceptional service and a memorable stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing PARKROYAL Parramatta.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

Dear BenThank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Gregory,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Susan,We highly appreciate that you took the time to share your feedback from your recent stay. Unfortunately we do not have microwaves in the room but we do offer heating food at reception. Hopefully it did not affect your overall stay and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

Dear Luke,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Dilpreet,Thank you for taking the time to share your experience with us. Your feedback helps us improve our facilities and services and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

Dear Doris,Thank you for sharing your experience at PARKROYAL Parramatta. I am delighted to see that you had an exceptional experience with our team and facilities and that you found the room comfortable. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,James Arbizo

Dear Rajen,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Robert,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. If you were unhappy with any aspect of your room, the staff at our 24 hour reception are able to assist in rectifying any issues brought to our attention during your stay and can also offer a room move. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

Dear Ahmed,Thank you for taking the time to share your experience with us. Your feedback helps us improve our facilities and services and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

Dear Pieta,Thank you for sharing your experience at PARKROYAL Parramatta. I am delighted to see that you had an exceptional experience with our team and facilities and that you found the room comfortable. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,James ArbizoGuest Services Manager

Dear Ljiljana,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Keith,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Manish,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Malcolm,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

Dear Erwin,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Daniel,The feedback you have provided is important to us, as it helps to improve the level of service we provide and highlights areas in which we can improve. We would like to thank you for completing this survey and look forward to welcoming you back to the PARKROYAL PARRAMATTA again in the near future.Kind Regards,Donna MoloneyFront Office Manager

Dear Robert,Thank you for taking the time to complete this survey. Your feedback is important to us and we hope to welcome you back the PARKROYAL PARRAMATTA very soon!Kind Regards,Donna MoloneyFront Office Manager

Dear Ak,Thanks for taking the time to leave us a review. We apologize for your experience and that other guests of the hotel were not sensitive to the comfort of others. We hope to be able to welcome you back in the future and ask that you request a quiet location next time you stay with us. Kind regards, Donna MoloneyFront Office Manager

Dear YuCheng,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Donna MoloneyFront Office Manage

Dear Guest,Thank you for taking the time to share your feedback. I did attempt to make contact with you to rectify the situation, but unfortunately, our paths did not cross. I also asked the Duty Manager to follow up with you to no avail either. I do hope that we can welcome you back to the hotel in the future. Sincerely,Donna MoloneyFront Office Manager

Dear Kim,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Donna MoloneyFront Office Manager

Dear Indika,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Khairi,Thank you for sharing your experience at PARKROYAL Parramatta. I am happy that our location was perfect for your travel purpose. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,Jade HannonAssistant Manager

Dear Farzana,Thank you for taking the time to complete this survey. Your feedback is important to us and we hope to welcome you back the PARKROYAL PARRAMATTA. Kind Regards,Jade HannonAssistant Manager

Dear Sharon,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Harshithaa,Thank you for taking the time to complete this survey. Your feedback is important to us and we hope to welcome you back the PARKROYAL PARRAMATTA. Kind Regards,Jade HannonAssistant Manager

Dear Nathan,We are grateful that you have taken the time to complete this survey and draw our attention to what appears to have been a lapse in our otherwise high level of service delivery. Please accept our sincerest apologies for the experience you have described in answering the review. It is always our intention to ensure our guests experience the best our hotel has to offer; however, it appears in this case we have unfortunately let you down. Your feedback is important to us, and should you stay at the PARKROYAL PARRAMATTA in the future, we would hope to improve upon the experience you have unfortunately had during this stay.Thank you once again for completing this survey.Kind Regards,Donna MoloneyFront Office Manager

Dear David,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Nathan,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

Dear Brendon,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Donna MoloneyFront Office Manager