The room was spotless and well-ventilated, and the bed was super-comfy! There was a little kitchenette on my floor - and there were two kinds of tea and fresh milk in the fridge for guests to use. I have stayed in posh hotels that didn't offer either! If you like having a bathroom in your room, this is not for you, and if you aren't keen on stairs, there's no lift. But if you're looking for somewhere convenient to the city, which is inexpensive and comfortable, and feels like staying at someone's home, this is perfect.