The property didn’t have a sign to enter and no reception the only way to contact them was via phone. The doors were locked via a keypad which is ridiculous, when getting the instructions you were you spoken down to and like a child. It was very inconvenient with the door locks if you didn’t do it ‘right’ you got locked out of your room for 10 mins then 20 mins with no amenities close by to use and they are telling you to drive down to a local public toilet at 11pm at night, We we’re locked out of our room until 12 with hardly any assistance, I asked for a refund and got told no. We used the locks all day with no problems then all of a sudden we had problems. We arrived in the room with cockroaches running around and stains on the chairs. We moved the bed to get something out from underneath it was a pig sty with tissues and empty coke bottle and a tablet. He advised us he doesn’t use keys as it’s the modern age.