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"A good place for the money close to the lake and town ."

"It was clean a little dated, but it was clean. Staff was friendly. Breakfast was good. I would go back again."

"Good spot Nothing special Just solid"

"Great place and good price!"

"Don’t waste your money!!"

"My stay was just as it should've been: Clean, Quiet and slept well"

"Staff allows us use of a meeting room, for family gatherings during evenings."

"Very clean. Friendly staff. Charleston just doesn't have a lot to offer, so a pool would be a great addition."

"Very very clean. Nice staff. I would be happy to stay there again."

"Being renovated. Got a newer room"

"The hotel was beautiful! The rooms are modern and extremely clean. Good location and convenient to Mattoon and Charleston. Would definitely stay there again."

"What we absolutely loved about our stay, and what made the experience uniquely special, was the exceptional treatment that Joshua showered us with—from the time he greeted us at our vehicle upon check-in—to the time he walked us to our vehicle at checkout. The room and common areas were flawlessly kept, the property was peaceful, and the other guests were just as pleased as we were to share such a wonderful space. The added bonus is that Joshua makes a superb quiche!"

"The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected."

"I was visiting for a graduation. We booked two rooms two months in advance. We had to wait over an hour for rooms to be ready. This was very inconvenient since we’d been on the road for almost 4 hrs & just wanted to sit down. The lady at front desk was nice & welcoming though."

"Personally, I feel the Shelby Inn is a bait and switch. The pictures and write up of the "historic inn" make one think they are staying in some cool historic building, while the room I got was in a motel immediately behind the inn itself... The room was clean, and the location was very convenient, but I was shocked pulling up to my room and realizing I spent $152 for a night in a room in a motel in Shelbyville, Illinois..."

"Well it was not exactly the feeli g of clean and comfortable that I was going for it had stained blankets the floor had stains the shower had no bar to hold my rag the drain fell apart and becsme detached from the tub the shower head fell off the water was really hot I did get burnt when above all I had problems with the front desk again which makes it a second time that only made it a more uncomfortable situation if like a refund but it'll take tjem 7 days for them to refund me only sickens me...

"When we went to properthy, AC was not working ...the manager she was really good and staff tried to help us but there was no other room available and they were not able to fix issue. we were so tired and we need to change the hotel. I was not expecting this from Holiday Inn."

"Great for the price!"

"Great place. Very nice and clean"

"Checking went without any issues, Staff was nice. The room was satisfactory, clean and ready. nice to have a mini fridge for leftovers from dinner, but unfortunately the microwave did not work. Thankfully the AC worked. We checked in late and only stayed for one night, so it was fine. We didn't even turn on the TV to see if it worked LOL, (too tired). I was looking forward to the swimming pool, but it was closed. By the looks of it it has seen better days. Breakfast was good, but ran out of...