Nice hotel, friendly people. Good value for the money. Only 2 things I would change. Add more vegetarian to the room service menu, and better water pressure.
I requested to have my breakfast delivered at a specific time, but it was brought earlier. I was still sleeping and they woke me up. Also, they don’t speak English, so it was very difficult to communicate.
Big bed ròom big kitchen but dirty very dirty fridge both good my complain is about the dirtyfridge and sroubding no cutlary no plates room service you have to ask breakfast very poor for this price not worthed i have been in much nicer places then this place and cheaper
Place doesn’t look like the photos… service was horrible and no one speaks English.
Daniel
เข้าพัก 11 คืน, พฤศจิกายน 2023
ตรวจสอบแล้ว
6/10 พอใช้
Suzanne
12 ส.ค. 2024
ชื่นชอบ: การติดต่อสื่อสาร
Didappointing
There were no tea or coffee facilities in the room. No service to room for three days no rubbish removed. Only half a toilet roll for three days which as a couple staying there we ran out. Breakfast was very very ordinary, only one very skinny little sausage and one egg omelette with no spices or salt and pepper. It was not a cheap stay.. no one spoke English.
Hotel delabré, la chambre est sale, les sanitaires inutilisable car tres sale, odeur d'egout horrible et des rats et 1 lezard dans la chambre.
De plus tres mal situé, en pleine campagne avec rien a côté ni même un restaurant.
Piscine non utilisable car tres mal entretenu, des algues collees au parois.
Draps sale et serviettes tachées.
Ne venez surtout, vous serez déçus en tout point.
OLIVIER
เข้าพัก 4 คืน, พฤษภาคม 2024
ตรวจสอบแล้ว
4/10 แย่
Aiste
25 มี.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The villa was very dirty a specially the bathroom you can tell they never clean it with any chemicals I had to go to the shop to get chemicals and do it my self . No hot water in shower .Also they aren’t washing duvet covers my one was stained and had bad sweat smell from previous guests. Even after asking the staff to change it they brought me again dirty duvet cover .. the staff speak very little English but they were helpful.
The pictures need updating. I think covid has had a negative effect here. Very run down, i had an ok villa in that the bed was comfortable, aircon was new and quiet, the pool clean and quiet filter, the bathroom needs work and overall needs updating and maintenance.
If you dont have own transport location would be unconvenient as no restaurants in area.
The description of the villa on wotif website is false there is no shuttle service or scooter hire on site which you need cause you sre so far from anything thankfully thev young lady finally was able to help us get a taxi which was hard enough we rebooked another hotel and left after 2 hours the villa was just too dirty and bugs well plenty of those no resturant on site either or anything to do ,the villa pool was nice though but everything else poor i should have realised that at 70 percent off that was to good to be true leason learnt moved to another hotel and still enjoyed our holiday in bali
The entire property needs to be updated, it does not look like the pictures advertised. It’s quite dilapidated and needs to be updated or renovated but I wouldn’t recommend it to anyone.
Rusting in bathroom (shower handle was literally falling apart) the wooden wall at the head of the bed was falling apart.
Bath tub was stained.
Private pool was barely clean, very cloudy and full of debris
The staff were warm and friendly, communication was great but the facilities undermined what would have been a great experience.
Overall 4/10 no where near what’s advertised or expected
The onwer was very nice. The property needs major improvements. The villa i stayed in air conditioner barely worked it was on 16 Celsius and i was still sweating at night. I told the manager and he came to check it out and said it was working. If i could have left and gotten a refund i would have left. I was only able to get 1 english working channel, which after a couple of hours went to infomercials. I was told there was no wash clothes to bath with only dry towles. I did not know the villa had room service, which i never used. The American breakfast was not hot when i got it 8 in the morning. I was not told i had to order breakfast a day before if i wanted it, until my transportation rep came to meet with and i asked him to ask the staff about breakfast. But i can say the ower did remove some tree branches so that i can have a drone shoot of the flower pool they completed. When i asked for room service the garbage was left in the room. This villa is very ran down and needs some major upgrades. The wifi was not good it went in and out. The sitting chair and bench in the villa was very dirty and needs cleaning. The headboard on the bed was lifting really bad.
The place is run down .cleanliness none what so ever. The picture you see was when the restaurant was just open. In reality dirty and old .Shower dirty, tap dirty and broken.the bathroom had a strong smells of urine. Hard to sleep at night because of that.Bed sheet had urine stained .i had to ask to have them replaced .I would not stay there ever again.
the toilet tap was broken
toilet was dirty
ceiling had mould
no coffee option in the morning
no mat for the place infront of the toilet making water escape the toilet
bowl was dirty too
only good thing was the private pool..better to look for pther options..not worth the price..
We booked for our honeymoon and upon arrival there really wasn’t much around or within walking distance. It’s very secluded. But once we got to our villa and we’re trying to settle in we had serious bug issues. The doors aren’t sealed well so we had moths, flys, and mosquitoes everywhere. As well as ant problems. The staff were really nice but we had to check out next day.
Taja
เข้าพัก 6 คืน, ธันวาคม 2018
ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
26 ก.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Not so exclusive
We stayed here three nights, Friendly staff and excellent service, but the location is a bit off, and you will need a taxi or own scooter to go anywhere interesting.
The room was big with a view of the pool and garden from the bed, and the private pool was excellent.
The not so exclusive parts, the bedroom had signs of wear and water damage. In the bathroom, the sink was crack and looked like it was going to fall off the wall. There were a few insects around, more than we had seen in other places.
The included breakfast was pretty disappointing, and the WiFi was very slow.
Awesome place to stay, very nice looking room. There are just a few things you have to know and realize in this country. It's very outdoors and there are lizards and bugs around so know that. They made every accommodation to get us taxis and rides and even coordinated with our airport shuttle to get our bags from the hotel while we shopped at Krishna and the Kuta area and was able to pick us up there. We didn't spend much time in the villa because we had plans everyday but when we were there everything was great. It's a really accommodating country and atmosphere everywhere in Bali.