Selten so ein tolles Hotel bitte Frühstück gehabt. Das Personal war der Wahnsinn, freundlich, zuvorkommend und es ging nie etwas aus. Sehr zu empfehlen! (:
Iris
เข้าพัก 4 คืน, เมษายน 2024
8/10 ดี
Trond
เดินทางเป็นกลุ่ม
12 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Veldig små rom. Er litt old fashion stil. Ikke noe ekstra vagant, men var koselig. God frokost med den viktigste. Virket som det var god kapasitet på frokosten, så det var lite kø. Kjekk pub hvor frokosten serveres, som serverte belgisk øl. Veldig god beliggenhet, spesielt i forhold til Arlanda Express.
Property was well located to all amenities and the train station. Staff helpful, breakfast very nice and room clean but on the small side
Would stay here again but pay for a better room.
Das Standard Zimmer ist nicht groß. Wir haben eins mit Doppelbett bekommen, allerdings hat das schon sehr gewackelt, sodass man jede Bewegung des Partners mitbekommen hat.
Frühstück war super, wenn auch immer das gleiche. Qualität der Speisen top.
Sabine
เข้าพัก 5 คืน, พฤษภาคม 2024
การตอบกลับจาก Helena วันที่ 8 พ.ค. 2024
Thank You for taking the time to give your feedback. Glad to see that you enjoyed your stay. We have standard rooms with either one double bed or 2 twin beds standing together. If you prefer a bit more space during your stay, we recommend our Superior or Superior Plus categories. Best Regards, Helena/ Freys Hotel
The hotel was very well situated , right in the middle of Stockholm . The room that we had was a bit on the small size for 2 adults and a baby. The breakfast was amazing. The restaurant was in the evening was always full so we always had to go out , bit difficult with a baby. The reception staff and breakfast staff were very friendly , the evening staff ( restaurant ) very unfriendly
Anna
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Helena วันที่ 2 พ.ค. 2024
Dear Anna, Thank You so much for taking the time to give your feedback. Glad you enjoyed our location and service. We do allow for a baby to stay with parents with parents in our standard Twin Rooms, without extra cost. However, it is not the optimal choice - we prefer to recommend one or our larger Superior or Superior Room Plus for more space. Sorry to hear about your experience at Belgobaren during dinner service. It is a very popular restaurant and bar, so maybe not the best option when travelling with a child. We will let the manager know regarding the service of the evening staff. Reception will be happy to recommend optional restaurants for dinner. Best Regards, Helena/ Freys Hotel
Perfektes Hotel für einen Städtetrip.
Zimmer riesig… Flure könnten sauberer sein.
Frühstück Buffet top. Personal top.
Einzig die Sauna war nicht in Betrieb was sehr schade war
Carmen
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Helena วันที่ 2 พ.ค. 2024
Dear Carmen,Thank You for taking the time to give your feedback and glad that you enjoyed staying with us. Unfortunately we had to keep our Sauna closed a few days due to water-damage, we hope to have it up and running again as soon as possible. Best Regards, Helena/ Freys Hotel
Having read other reviews and then waited until we were in our next hotel to write this with a comparison to a large chain hotel we can offer a better persctive. Staff were friendly and helpful with advice from arrival to departure. Room size based on a chain standard Vs our room with balcony at this hotel was comparable with only 3m sq difference. This hotel had a coffee machine, useable fridge and microwave, the chain had a kettle and coffee packets. This hotel had large toiletry tubes which provided plenty for 3 adults, the chain had small single use toiletries with only one of each in the room ( not enough for 2 never mind 3). Good variety of breakfast here and comparable facilities. I would rather stay at Freys than the chain.
Stephen
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Helena วันที่ 11 เม.ย. 2024
Dear Stephen, Thank You so much for taking your time to give you comparison and feedback. We are very happy to hear that you enjoyed staying with us and that we are your preferred choice. Best Regards, Helena/ Freys Hotel
A boutique 4* hotel with best breakfast and dinner options woth great flavours, deliciousness and portions. Easy and close access to central city of old and new town. Definitely stay here again.
Philip
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Helena วันที่ 12 มี.ค. 2024
Dear Philip, Thank you so much for your kind words. Glad you enjoyed staying with us. Best Regards, Helena/ Freys Hotel
Godt fornøyd med oppholdet, bodd her et par ganger tidligere også. Veldig sentralt og bra beliggenhet, god frokost og gode senger! Hyggelig personale jobber der også!
Morten
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Helena วันที่ 13 ก.พ. 2024
Tusen tack Morten, Glad att höra att du trivts hos oss. Mvh Helena/ Freys Hotel
Mysigt hotell med perfekt läge mitt i City. Bra frukost och trevlig personal. kommer absolut tillbaka!
Mats
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Helena วันที่ 13 ก.พ. 2024
Tusen tack Mats! Det gläder oss att höra. Mvh Helena/ Freys Hotel
6/10 พอใช้
Åke
12 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Weekend
Rummet var litet och trångt, ingen stol att sitta på bara sängarna. Bad om en stol med ryggstöd den kom sista dagen. Vi bodde där tre nätter.
Frukosten var superbra
Åke
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Helena วันที่ 13 ก.พ. 2024
Hej Åke,Tack för att du tog dig tid att lämna din feedback. Vi har ett antal olika rumkategorier i olika storlek att välja mellan. Kan rekomendera ett av våra Superior Plus rum om du önskar lite extra yta under din vistelse. Tveka aldrig att kontakta receptionen om möjlighet till rumsbyte eller att uppgradera din bokning. Mvh Helena/ Freys Hotel
Trevligt Hotel men lite saker som drar ner betyget.
Tv bild med störningar, fjärrkontroll dålig. Wc stolen väldigt låg, svårt med en gardin som räcker alla rutor svårt att se ut. Så lite småsaker som man bör se över innan ny gäst
We enjoyed our stay at Freys Hotel. The staff were very friendly and helped with restaurant recommendations and tourist spots. The room was comfortable and the buffet breakfast had many hot and cold choices. The food was very good. The location was ideal for walking to shops, Old Stockholm, and metro. We would definitely stay again.
susan
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Helena วันที่ 13 ก.พ. 2024
Dear Susan,Thank You for your kind words. Glad you enjoyed staying with us while visiting Stockholm. Best Regards, Helena/ Freys Hotel
Very nice hotel, rooms are clean and they have rustic style. At downstairs is very good restaurant and the location is great. Only complaint that I have is related to my inquiry to have a quiet room away from the elevators. I have been twice at this hotel and both times I have asked that and both times my room was next to the elevators. So it makes me feel that I´m not appreciated.
Taija
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Helena วันที่ 13 ก.พ. 2024
Dear Taija, Thank You for taking the time to give your feedback. Very glad to hear that you enjoy staying with us. So sorry to hear that your request have not been noted. We will check to see if there was a technical error that led to this or just human mistake on our part. Please do not hesitate to double check with the front desk at check-in and they will make sure we have selected a room best suited for your stay and as far away from the elevators as possible. Best Regards, Helena/ Freys Hotel
Mycket nöjd med allt. I synnerhet personalen (receptionister, frukostpersonal) som utstrålade genuin värme och servicekänsla. Dessutom sov jag som en kung. Tack för det!
Sara
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Helena วันที่ 29 ม.ค. 2024
Tusen tack Sara! Vad roligt att höra att du trivdes hos oss. Hoppas att vi ses snart igen! Mvh Helena/ Freys Hotel