2/10 แย่มาก
Rich
31 ต.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I stayed at this hotel in early October and was reasonably satisfied. I had reservations to stay there again at the end of October but the event I was going to was cancelled. I contacted the hotel 3 weeks ahead of the reservation and they said they couldn't provide a refund because it was booked through a third party ( Expedia). I asked for the owner to call me. No response.I contacted Expedia and they said it was the hotel's choice whether to issue a refund and in fact another hotel that I had booked for the same trip was fine with issuing a refund despite having a similar policy. I would remind the owner that what goes around comes around. I have two daughters in Stillwater and will be making many trips to Stillwater in the future. I won't be staying at Spark. Fellow travellers, read the fine print when you book.
Rich
เข้าพัก 1 คืน, ตุลาคม 2025