Port of Jersey is located near Mayfair, which provides a rooftop terrace, a coffee shop/cafe and a playground. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant offers breakfast and dinner. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Located in St. Helier, Mayfair is near the beach. Jersey Arts Centre and Jersey Museum & Art Gallery are cultural highlights, and travellers looking to shop may want to visit St. Helier Central Market and King Street. Travelling with kids? Consider Fort Regent Leisure and Entertainment Centre, or check out an event or a game at Springfield Stadium. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our St. Helier travel guide
Consider a stay at Mayfair and take advantage of a rooftop terrace, a coffee shop/cafe and a playground. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities.
Other perks include:
An indoor pool
Free self-parking
Full breakfast (surcharge), a lift and smoke-free property
Tour/ticket information, concierge services and a front desk safe
Room features
All 222 rooms feature comforts such as 24-hour room service, as well as perks such as free WiFi and safes.
Other amenities include:
Bathrooms with shower/bath combinations and free toiletries
Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 8 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Health club
Hot tub
Indoor pool
Playground
Steam room
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Coffee/tea maker
More
Connecting rooms available
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 8 per person
Late check-out fee: GBP 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier
Frequently asked questions
Does Mayfair have a pool?
Yes, this property has an indoor pool.
How much is parking at Mayfair?
Self-parking is free at this property.
What time is check-in at Mayfair?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Mayfair?
Checkout is at 10 AM. Late checkout is available for GBP 25.00 (subject to availability).
Where is Mayfair located?
This family-friendly St. Helier hotel is located near the beach, within 1 mi (2 km) of Jersey Arts Centre and Port of Jersey. St. Helier Central Market and King Street are also within 10 minutes.
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Reviews
Mayfair Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 92 out of 304 reviews
10 - Excellent
92
Rating 8 - Good. 142 out of 304 reviews
8 - Good
142
Rating 6 - Okay. 47 out of 304 reviews
6 - Okay
47
Rating 4 - Poor. 15 out of 304 reviews
4 - Poor
15
Rating 2 - Terrible. 8 out of 304 reviews
2 - Terrible
8
Reviews
8/10 Good
Verified traveller
29 Oct 2021
Liked: Cleanliness, staff & service, room comfort
Great Location.
Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi.
Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :)
The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Gareth
Stayed 5 nights in Aug 2021
6/10 Okay
Yvonne
3 Sep 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Verified traveller
Stayed 6 nights in Jul 2021
6/10 Okay
Verified traveller
9 Aug 2021
Liked: Cleanliness
Dated hotel
.road noise necessitated a change or room..waiter surly
otherwise ok but nothing special
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Lovely room and décor. Loved the entertainment and bar.
One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
Very friendly staff, good breakfasts, large room but bed was on the small side. We used the bar, coffee shop and swimming pool. Hotel clean and comfortable, if a little dated in parts.
Le choix de l'hôtel a été motivé par sa localisation près du centre ville et par la possibilité d'accès à la piscine ainsi qu'à la salle de fitness. En fait il y a 2 salles de fitness bien équipées, une belle piscine, jacuzzi, sauna. Le petit déjeuner est copieux et le personnel attentif.
Checkin was a miserable experience, room key didn’t work at first. Rooms were clean but mine bordered the road and was noisy. Good location for centre of town.