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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and 24-hour fitness centre

Choose dates to view prices

Holiday Inn Express & Suites Chicago West - St Charles offers modern comfort with practical amenities. Guests enjoy self-serve breakfast, a 24-hour gym, and an indoor pool. Attentive staff and complimentary newspapers have earned praise from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is ฿3,088
฿3,571 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 7 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 11 min drive - 8.8 km

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare International Airport (ORD) - 51 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property highlights
Take advantage of free self-service breakfast, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles by IHG. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a lift
  • Smoke-free property, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Lobby

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,007 reviews
The price is ฿2,304
฿2,579 total
includes taxes & fees
13 Nov - 14 Nov
Quality Inn and Suites St Charles - West Chicago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on 23 Nov 2025 start from ฿3,087.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles by IHG located?

Situated in St. Charles, this hotel is within 1 mile (2 km) of Charlestowne Mall and Dupage Expo Center. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 miles (5 km).

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 604 reviews
Rating 8 - Good. 148 out of 604 reviews
Rating 6 - Okay. 61 out of 604 reviews
Rating 4 - Poor. 31 out of 604 reviews
Rating 2 - Terrible. 18 out of 604 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean well designed room and great custmer service
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cleaning
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Stayed 1 night in Jun 2025

6/10 Okay

Jocelin

Liked: Cleanliness, amenities, property conditions & facilities
Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

sirih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in customer services, great and very clean, smell goods. Clean rooms, bathroom very clean and big
Stayed 1 night in Feb 2025

10/10 Excellent

Chendraca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice folks
Stayed 3 nights in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. The breakfast offerings were great. And the staff were amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Kaylamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but we were on the end, so people going in and outside rattled our door through all hours of the night. Also, the shower was so slippery.
Stayed 2 nights in May 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very positive experience staying at this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great breakfast and it was decorated so pretty for Christmas!
Stayed 3 nights in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all fantastic! I would definitely stay here again.
Stayed 3 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and friendly I liked how they have the bagels in plastics bags. It makes it move personal
Stayed 3 nights in Feb 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommendations on areas to visi and dine in, friendliness of staff, and cleanliness of hotel.
Stayed 3 nights in Dec 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and very comfortable!!
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really nice and very good customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and very well kept. The staff was also friendly. The rooms were very clean and nice.
Stayed 3 nights in Oct 2023

6/10 Okay

Christel

Liked: Staff & service, room comfort
Disliked: Cleanliness
We picked this hotel because it had an indoor pool that my grandchildren could enjoy. However, the pool was disgusting. Cloudy water with clumps of hair and unidentified substances flowing in it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business quick stop

Front desk was smooth and helpful. Many not fake smiles. Very solid option for business travel.
Stayed 1 night in Sep 2024