"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300
Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group
We stayed 6 rooms minimum...
"Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz"
"Breakfast is excellent, and the rooms are well-appointed. The property is relatively new, offering a comfortable and modern experience. The staff provide a warm welcome and outstanding customer service—friendly, professional, and attentive throughout our stay.
It would be great to have a fridge, microwave, and kettle in the room for added convenience. The laundry facilities are wonderful, and the gym is well-balanced and thoughtfully equipped.""
"This hotel is nicely located in the center of Lugano. Breakfast was wonderful! Our room was spotless, and it seemed quite new. The desk gave us an unexpected credit at their Mixology bar, which was a really helpful bonus. Would certainly recommend staying here!"
"Brilliant place, it's a 1-minute walk from the train station and is close to all shops. It is at the foothills of the mountains nearby and the views are breathtaking."
