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" Your staff was very welcoming and friendly from the moment I checked in. Laurie found out I was in town for the funeral of my brother. She slipped a sympathy card under my door later that day. That may be the most thoughtful gesture I’ve ever encountered at any hotel. I’ll never forget it. Thank you for your lovely staff. "

"The entire staff did a wonderful job. The food and service at Bennigan’s was delightful. The snow removal team did a wonderful job with the storm. My wife is an amputee and is in a scooter and with only one leg if she slips on snow, she wouldn’t be able to get back up without calling an ambulance and so it would be great if the shoveling team which you did an awesome job spent time in the area of the handicap parking making sure that there was no snow or ice in the handicap parking anywhere....

"Room was warm and clean; the bed and pillows were very comfortable. (We stayed in the winter) The staff were courteous and the dining area was clean with breakfast well stocked. We had requested a quiet room on the third floor and the staff were happy to accommodate this. The hotel is older but well kept. If you are traveling on a budget, this is all you need!"

"Room was very nice and very clean. Love the huge closet and the bathroom was great! Only downfall, there should be a nightlight in the bathroom. "

"Great place for a great price! "

"I was completely pleased "

"Always great at our favorite West Des Moines hotel! "

"All of the above. Can't say enough good about them. I've been burnt on a few different places and this place was awesome "

"Room was nice!"

"Friendly staff. Able to answer questions about area"

"The staff were great "

"Nice & efficient person working the front desk for checking in, clean room, comfy bed "

"It was great"

"Slept well. Comfortable beds and great room "