My experience was good overall but the pool and fitness room are definitely locked up from 9pm to 9am which wasn't really cool for me as I'm up around 5am and wanted to get a swim or work out in. :/ There is 1 key for the fitness room so you have to go to the front desk to get it and if someone else is in there I guess you knock to be let in. It would be better to keep pool towels by the pool instead of having to walk to the front desk to get them.