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"Transport is needed for a great stay"

"Nice place to stay"

"Great "

"Overall our stay was ordinary the property has amazing views from both the restaurant and the rooms and the staff are really nice. However the property is let down by lacking proper management and the overall confusion with check in and sorting out problems during our stay,we had no hot water for the 3 days and there was no wifi until the last day only due to other guests continuously complaining until rectified.we also felt sorry for staff that got spoken to very rudely by another group of...

"Not our first time, and deff not our last stay at Casa. Friendly staff, cozy roof top restaurant with amazing views of Wanale Hill, always clean rooms and perfectly situated on a quiet street near the city center. At Casa they always offer that extra help to make your stay in the wonderful city of Mbale worthwhile. Thank you so much for having us."

"Clean and comfortable accommodation in Mbale with lush gardens"

"Absolutely the best stay in Mbale would go bck every time!"

"The stay was great. The only issue was that Hotels.com hadn’t passed our booking through to the hotel in spite of confirming our booking. Fortunately the hotel was not full and they were able to accommodate our party of eight. Had the booking not been lost the hotel would have got five stars. The staff were truly excellent. It’s a shame the same cannot be said of hotels.com communications with the hotel."

"It was Excellent services and quite ,safe place for travellers to stay "

"Good view "

"The staff were charming and helpful. What was unsettling is that they did not know we were coming, in spite of our Expedia booking, nor knew that we had paid. Nor did they have internet access 'we are working on it' which made checking the evidence of our payment challenging."