Search Hotels Near Shopping Center Cloche d'Or, Luxembourg City

"Everything so nice"

"Clean, modern, hotel with friendly staff and great coffee. Also great value and good location. "

"The Room was Great loved the View from our room and the Staff were friendly and gave us more details of about Luxembourg City i highly recommend to go to this wonderful hotel."

"Superb furnishing in the room. Amazing quality linens and towels. Good strong shower-head. Had difficulty lowering the temperature, the room is not fitted with air conditioning but at least you can open the window ajar to get a breath of fresh air. Huge bed. Very comfy! Staff in the restaurant were pleasant and welcoming; the reception staff were a bit off-hand but we stayed at a holiday weekend so I suppose their tempers were a little frayed."

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."

"The check in experience was appalling, despite reaching out to the property ahead of the 3pm time, check in information was given the information only at 5pm because they forgot to send me the link ahead for the cleaning fees. I am travelling with a toddler and luggages so we checked in at another hotel nearby. On top of that the adress of the flat was not the one I booked ..The property said they would get back to me the next day. Which they never did. Apart from that the flat was nice, clean. "