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The Interlaken OCT Hotel Shenzhen

5.0 star property
Travelers enjoy world-class dining including sushi at this family resort while kids splash in the waterslide and water park with an indoor pool nearby

Choose dates to view prices

The Interlaken OCT Hotel Shenzhen in Yantian District offers family-friendly recreation. Enjoy the adjacent golf course, Interlaken SPA, garden, playground, and four restaurants with varied cuisine, including sushi. The seasonal pool refreshes, and free WiFi connects everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Town House

Minibar, in-room safe, desk, iron/ironing board

Town House

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Lake View

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Townhouse Deluxe Room (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Townhouse Deluxe Room (Hot Spring Voucher for 2)

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located on a lake, The Interlaken OCT Hotel Shenzhen is in Yantian District neighbourhood and is connected to the convention centre. Crane Lake Fortified Hakka Village and Hakka Culture Museum and Pingshan Hakka Village are local landmarks, and some of the area's attractions include Longfeng Villa Video Resort and Mapopo Community Farm. Travelling with kids? Consider Fairy Lake Botanical Gardens, or check out an event or a game at Shenzhen Longgang Universiade Center. Spend some time exploring the area's activities, including golfing. Visit our Shenzhen travel guide
Map
OCT East, Dameisha Yantian District, Shenzhen, Guangdong, 518083

What's nearby

  • Huaqiangbei
    Huaqiangbei
    29 min drive - 33.2 km
  • group of giraffe in Shenzhen, China
    Shenzhen Safari Park
    40 min drive - 47.9 km
  • Huaxing Temple
    5 min drive - 2.8 km
  • Dameisha Seaside Park
    9 min drive - 7.3 km
  • Luohu Port
    32 min drive - 32.5 km

Getting around

  • Interlaken Station
    4 min walk
  • Pingshan High-speed Railway Station
    17 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    76 min drive

Restaurants

  • New Friends Tea Restaurant
    12 min drive
  • Kfc
    11 min drive
  • 五谷芳乳鸽王
    12 min drive
  • 师公会海鲜酒家
    10 min drive
  • 老碗會
    12 min drive

About this property

The Interlaken OCT Hotel Shenzhen

Luxury family-friendly hotel located in Yantian District
An adjacent golf course, a corner/local shop and a coffee shop/cafe are just a few of the amenities provided at The Interlaken OCT Hotel Shenzhen. Tee up with amenities such as a driving range at this hotel. Treat yourself to hydrotherapy, a body treatment or a massage at Interlaken Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • A water park (surcharge), a gift shop and free newspapers
  • Tour/ticket information, a front desk safe and a lift
Room features
All 308 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akiba Japanese Restaurant
  • Charming Lake Chinese
  • Interlaken Cafe
  • Lakeside Bar and Grill
  • Vista Lago

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to October
Pool access available from 11:00 AM to 11:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Interlaken OCT Hotel Shenzhen have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM to 11:30 PM.

Is The Interlaken OCT Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Interlaken OCT Hotel Shenzhen?

This property doesn't offer parking.

What time is check-in at The Interlaken OCT Hotel Shenzhen?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Interlaken OCT Hotel Shenzhen?

Checkout is at noon.

Where is The Interlaken OCT Hotel Shenzhen located?

This family-friendly Shenzhen hotel is located on a lake, 1.9 mi (3 km) from Huaxing Temple, and within 6 mi (10 km) of Dameisha Beach and Dameisha Seaside Park. Longgang Vanke Plaza and Zhongying Street are also within 12 miles (20 km). Interlaken Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Interlaken OCT Hotel Shenzhen Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

Verified

10/10 Excellent

Zhiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜欢酒店的服务。不太喜欢酒店的食物，味道没有预想的好。
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

温泉不错，酒店设施老旧

酒店比较老旧，赠送生日蛋糕忘记了，温泉不错
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite Mountain/Lake Resort, Very Low Cost

This is an unbelievably beautiful hotel that is incredibly low-priced by U.S. standards and by far the most palatial accommodation I've stayed in throughout the world. It is located well above the very modern city of Shenzhen at the top of a mountain. The hotel has four restaurants and across a swan lake is a massive park with walking trails, food courts and performance stages, along with a series of beautifully illuminated housing structures of all styles and periods which people rent in order to enjoy the mineral baths. These are open to hotel guests, so bring your swimming suit! I am staying in a huge mountain view room with a full living area that faces a lovely waterfall; my friends are staying in lakeside rooms with a round bathtub next to their large picture windows. The bathrooms are modern designer chic, with granite and glass, but as everywhere in this hotel, there are gorgeous architectural elements like etched glass, rich woods, and recessed light with flexible illumination controls. Honestly, you'd pay $2,000 or more per night for a hotel like this. I know it sounds too good to be true, but it is. The place is like paradise, and the people are absolutely wonderful--helpful and attentive, and ultimately able to find someone who speaks English. A Western restaurant offers a $25 buffet with dozens of Chinese delicacies, seafood dishes, and fall-backs like French fries and salad. This resort has many activity areas for children. It's an absolute paradise!
Lobby
Spacious mountain view guest room
Beautiful architectural elements everywhere
Lakeside mineral bath houses at night
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
餐廳選擇很少 交通不方便 茶溪谷閉園了 沒什麼好玩的 酒店設施很少 晚上沒地方去 只能留在酒店 指示不清楚 找不到溫泉
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Anil

Hotel amenities not very good. Italian food not good. Language big problem very Little English speaking. Breakfast is good.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

房間有些太久沒人入住的異味，其他都還好，特別是恆溫空調，溫度剛剛好；露台的風景也很美，白天和晚上的風景各有特色。客服很快，我們找不到空調的開關位置，打去前台，不到數分鐘已經有員工過來幫我們。
Stayed 1 night in Jul 2018
Verified

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店外圍環境優美,很適合渡假,旁邊就是茶溪谷園區,酒店有專用通道進出,必坐小火車;經過茶溪谷就是大峽谷景區.
Verified

8/10 Good

Beth

Liked: Staff & service, room comfort

酒店环境很好，就在茶溪谷旁边

房间的设施有点欠保养。我住的房间的地板上靠窗处的molding已经明显脱落了。而且进浴室门的地上有很明显的灰尘。 房间真的很大，浴室也很大，浴缸很大，等放水都等了很久：） 酒店早餐还是不错的。值得推荐。
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常優美舒適
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

浴室設施有待提升

入住一樓的房間，浴室的整潔度有待改善：毛巾、沙發、拖靯包裝有些許污漬，其中一個洗手盤有大大條的裂痕；浴室插頭位移位可以見到內牆。 因為房內無Wi-Fi 而要再換房,但換完後還是很慢。 房間外邊可見湖景，光明明媚。行出酒店可徒步到樂園，找到價格相宜的餐廳進餐。
Stayed 1 night in Jan 2018
Verified

6/10 Okay

POON PUI KIT

Liked: Cleanliness, property conditions & facilities, room comfort

Poor check in service

Check in is trouble, wait over one hour
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good lake view. Nice hotel. Good lake view. Nice hotel. Good lake view. Nice hotel. Good lake view.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

近雲溪谷

我住的是1555房 他離電梯大堂十分十分遠 住了三日兩夜 最辛苦的就是早上肚餓時要走一段路到大堂 晚上回去時又要走到尾 其他十分不錯！
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店位置很好

酒店很漂亮，服务很好
Stayed 1 night in Jul 2017
Verified

8/10 Good

jituantique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth stay

It was a great family visit at oct interlaken .very quit and peacefull. What a great location surrounded by hills . Mini train journey to tea stream valley shows us almost complete valley. Language problem is ver much as they don't know much English except few staff of hotel . Second problem is transport from damiesha to Shenzhen city as taxi people charge Very high and no transportation from hotel to city . But overall experience was great and will give 4/5 marks
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

YFong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

華橋城兩天一夜的好選擇

在華橋城玩晚上待這真的很舒服，景色又美，來兩天一夜的非常推薦住這哦。 缺點是不知道是不是現在都這樣，一張大雙人床其實是兩張單人床併在一起的，希望能改善!
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great. close your eyes and make a booking

excellent . i would recommend it to everyone . beautiful property and a true 5star
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

整體舒適的酒店

關口交通接駁不算方便。景色不錯。
Verified

8/10 Good

wang kwong

Liked: Cleanliness, property conditions & facilities
房間空調过熱
Verified

10/10 Excellent

shaoping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间出乎意料的大！真好！
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a pleasant and relaxing stay. Will go back again.
Verified

8/10 Good

SIU WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店各方面都很好,在華僑城玩樂住這兒是不錯的選擇
Verified

6/10 Okay

Chor Kam Andy

酒店設施與服務

有一些設施已頗陳舊，需要盡快修輯。酒店硬件雖已盡量模仿瑞士風味，但軟件，如職員及服務方式，仍有很大的差距。
Verified

6/10 Okay

JIAJIA

Disliked: Cleanliness, property conditions & facilities

平淡的度假

有點舊了，感覺價錢跟實質服務有點差距，一般般。
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

客房服务太差了！不符合五星级酒店标准！下次不会再住了！

第一天入住房门锁不上，打扫完房间不给留浴巾，可能节假日入住率高，5星级酒店能犯这么低级的错误！打去半个钟没拿来浴巾！找大堂经理投诉才亲自拿过来，送了一盘水果道歉！最后一天房门拿钥匙打不开！下次不会再住了！太差了客房服务！