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Sunway Hotel

Property class: 4.5

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Sunway Hotel balances luxury with genuine relaxation. Guests can book a soothing massage or walk through the garden between meals. The property houses two restaurants specializing in Chinese dishes, while free WiFi keeps everyone connected throughout their stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Business suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout curtains, iron/ironing board

Business twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout curtains, iron/ironing board

Superior twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Bao'an, a neighbourhood in Shenzhen, Sunway Hotel is near the airport and near a metro station. Huafa Ice and Snow World and Sanpin Cultural Square are local attractions and those in the mood for shopping can visit Yijia Shopping Mall and Shenzhen Uniwalk Qianhai. Nanshan Culture Center and Maozhou River Sports and Arts Center are also worth visiting. Take the opportunity to explore the area for water adventures such as waterskiing and other activities like golfing. Visit our Shenzhen travel guide
Map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128

What's nearby

  • Fenghuang Mountain
    Fenghuang Mountain
    13 min walk - 1.1 km
  • group of giraffe in Shenzhen, China
    Shenzhen Safari Park
    17 min drive - 21.3 km
  • Hong Kong Disneyland® Resort
    Hong Kong Disneyland® Resort
    54 min drive - 72.7 km
  • Shenzhen Airport Golf Course
    10 min walk - 0.8 km
  • Luohu Port
    33 min drive - 40.7 km

Getting around

  • Airport East Station
    8 min walk
  • Xili Railway Station
    15 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    4 min drive

Restaurants

  • McDonald's (麦当劳)
    18 min drive
  • 深圳嬢嬢
    4 min drive
  • 粵味天湘
    2 min drive
  • Starbucks
    18 min drive
  • 星巴克
    4 min drive

About this property

Sunway Hotel

Luxury hotel located in Bao'an
A free return airport shuttle, a corner/local shop and a garden are just a few of the amenities provided at Sunway Hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Concierge services, a gift shop and a banquet hall
  • Luggage storage, free newspapers and a lift
Room features
All 236 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • 39-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Things to do

  • Gym

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (9,688 square foot of space)

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1997
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

Is Sunway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel?

Self-parking is available for a fee. Extended parking is available for a fee. Limited spots are available.

What time is check-in at Sunway Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Sunway Hotel?

Checkout is at noon.

Does Sunway Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Sunway Hotel located?

Located in Bao'an, this luxury hotel is within a 10-minute walk of Shenzhen Airport Golf Course and Fenghuang Mountain. Yijia Shopping Mall and Lixinhu Garden are also within 3 miles (5 km). Airport East Station is 8 minutes by foot and Fuwei Station is 12 minutes.

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Reviews

Sunway Hotel Reviews

7.2

Good

7.0

Cleanliness

6.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

Reviews

Verified

6/10 Okay

Atsuko

Liked: Cleanliness, property conditions & facilities, room comfort

英語の話せるフロントスタッフが欲しい

フロントで英語が通じず、私達は中国語が出来ず、翻訳機でコミュニケーションを図らなくてはならず困った。それ以外はスタッフも親切で部屋も6か月前に泊まった時よりも綺麗になっていて良かった。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

古いですが空港に近くて送迎もあります。
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

YOUNGHEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별로인 숙소!

오래된 시설과 공항에어포트란 광고에 속았습니다. 멀고 더럽고 냄새는 최악이었다. 그런정도의 시설치고는 너무 비싸다고 느껴질 정도였습니다. 시트는 눅눅해서 피곤해도 찜찜해서 못잤습니다.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Better places to stay

One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Nuthanaphat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staffs even they cannot speak English. Room conditions are generally poor and heavily smell of cigarettes. Not recommend for family with kids.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien,

Sur cette application il n’y avait qu’une chambre double de disponible, j’ai trouvé c’était même très rentable, état général correct, à proximité il y a des petits commerces et des restaurants, la navette est à notre disposition 24 heures sur 24, je l’ai utilisé pour aller à l’aéroport, il faut compter un quart d’heure. Le personnel est super. J’ai réservé ici seulement car c’était à moins de 1 km de l’aéroport. Et j’ai trouvé la déco du rez-de-chaussée assez sympa. Il y a un gardien de nuit en bas de l’ascenseur. Bref je recommande.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on!

Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019
Verified

8/10 Good

hideko

滞在ホテル

帰国早朝でとても便利なホテルでした。 空港無料バス会ったので便利 又利用したいです
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋습니다
Stayed 1 night in May 2019
Verified

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel convenient for early morning flights.

They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness

썬웨이후기남기다

일단 전통적인중국호텔이다. 그래서 호텔에담배냄세가 심하다. 층층마다심하고 어떤분들은 문을열고담배를대놓고핀다. 그래서냄세싫어하시는분은 좀괴로울수도있다. 방내부컨디션은 등이많이어둡고. 욕조에 밀끄렁방지꾸션이있는데 습기가차서그런지 뒷면에곰팡이가보였다. 그러나무덤덤하게잠만잘거면 공항하고가깝고싸너괞찮다
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solides Airporthotel

Ja, es schon in die Jahre gekommen und recht "Old school", dafür hat es relativ große Zimmer und es gab auch grosse Betten. WiFi funktionierte gut, denkt aber daran, dass Facebook und Co. in China abgestellt sind. Die Sauberkeit war in Ordnung, wer sucht, findet was. An der Rezeption spricht man Englisch, es wurde nur der Reisepass verlangt und ein Foto gemacht, eine Kaution wurde nicht verlangt, auch keine Kreditkarte, der Aufenthalt war schon online bezahlt. Frühstück ist inkl. heute ich aber nicht genutzt. Es gibt einen kostenlosen Shuttleservice, einfach danach fragen. Es gibt einen Kühlschrank, in der Nähe habe ich aber keinen Supermarkt gesehen.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
很好睡 但有點煙味噴點香水就沒事了
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

ビジネス客

朝食は期待しない方が良い。空港送迎バスが唯一の救い。深センの旧空港を窓から間近に見て、この国の将来には興味が尽きない。
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel facilities were a bit old. But the service is okay. Shuttle bus to the airport is a plus.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
因為晚機到達深圳機場，住一晚是可以接受的。
Stayed 1 night in Dec 2018
Verified

8/10 Good

XIN

Liked: Staff & service, property conditions & facilities, room comfort
作为中转临时住宿，性价比还算可以吧。毕竟是有些年头的酒店，部分设施陈旧，但也还能接受。在清洁度方面仍有提升空间。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd Trip

Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

SUKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 별로에요.

방에 들어가자 마자 냄새가 너무 심했고, 샤워기가 벽에 부착되어 있어 손에 들고 샤워를 할 수 없어 불편함. 그리고 셔틀버스 시간에 맞춰 나가도 버스가 오지 않음.(버스가 매우 낡음)
Stayed 1 night in Sep 2018