Good. Straightforward check-in, nice room, clean and everything worked. Only had breakfsat one day and it was a bit pricey for what was on offer but still OK. Convenient location for me and very good value. I would stay again.
Unhappy Staff. Not terribly helpful-front desk staff were not welcoming nor accommodating. It’s near the University complex-given the Shanghai area, pretty surprised of the poor English skills. Hotel is tired and needs freshening up. I’d stay at the Crown Plaza instead.
Despite the lovely room, this hotel is lacking in service. Breakfast room service took a long time to come (>1.5h). Left my charger in the hotel room after check out and was greeted by a pretty rude staff member when I called back to check.