Location near metro and so many food shop around hotel
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Hotel Management วันที่ 23 พ.ค. 2019
Dear Guest
Thank you for taking the time to write this review and share your feelings about your stay in Amara Signature Shanghai. It is with great pleasure for us to be able to provide you with a wonderful experience. Amara Signature Shanghai located in downtown close to Changshou Road Station, allows you easy access to the city’s leading businesses entertainments and tourist attractions. Whether you are on business or holiday, Amara Signature Shanghai will be definitely your best choice for a comfortable and memorable stay.
Yours Sincerely,
The location is really convenient for me, close the metro station, close the shopping and all kind of restaurants. The staffs are very nice and friendly. The room is very space, with city view. The breakfast has a lot of choices and they change items daily.
rong
เข้าพัก 6 คืน, มกราคม 2024
การตอบกลับจาก Marcom วันที่ 18 ม.ค. 2024
Thank you so much for your feedback.I will share with my colleagues, your kind words with regards to our service staff. We are also delighted to learn that you enjoyed with our F&B. Amara Signature Shanghai, located in the CBD of Chang Shou Road is indeed famous for its food establishments and night life entertainment.Rest assured we will continue to work hard to ensure Amara Signature will be the preferred address in Shanghai. Please do not hesitate to contact us.
Overall, good deal, but we didn't like that the room temperature couldn't be lowered (stuck at 28 & 29 degrees the whole time)...had to sleep on top of our covers most of the night.
การตอบกลับจาก Jacky Front Office Manager วันที่ 15 ม.ค. 2020
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
การตอบกลับจาก Jacky Front Office Manager วันที่ 3 ก.พ. 2020
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
서비스도 친절했고 호텔도 너무 넓고 쾌적했어요 시내로 나가는 접근성은 좀 떨어지지만 숙박하기에는 최고입니다
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Jacky Front Office Manager วันที่ 6 ม.ค. 2020
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
การตอบกลับจาก Jacky Front Office Manager วันที่ 31 ธ.ค. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Jacky
Front Office Manager
การตอบกลับจาก Jacky Front Office Manager วันที่ 31 ธ.ค. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
It is a brand new hotel. It locates in a dense older neighborhood. The transportation such as for the MTR is quite convenient. You can walk through the neighborhood to the river. The neighborhood is safe but streets' cleanliness may not be in a high standard.
Sue
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Jacky Front Office Manager วันที่ 31 ธ.ค. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
6/10 พอใช้
Liang-Liang
เดินทางกับครอบครัว
3 ธ.ค. 2019
ชื่นชอบ: ความสะอาด
Liang-Liang
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 6 ธ.ค. 2019
Dear Guest,
Thank you for taking the time to write this review Your feedback is very important to us and it will be shared with the team concerned.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours Truly,
Hotel is very nice and clean. Great location. Close to a lot of restaurants. Metro station is 5 mins away.
Steven
เข้าพัก 4 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 2 ธ.ค. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Hotel rooms are clean and spacious. Price is reasonable.
Pui Ching Phyllis
เข้าพัก 4 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 29 พ.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
การตอบกลับจาก Hotel Management วันที่ 29 พ.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Good location, 3 mins walk from bus/ metro station and easy to go to Disneyland/ airport. Though no huge/ signature shopping mall, have basic restaurants at vicinity or take 2-5 metro stations to Starbucks Reserve Roastery or some famous shopping street.
Florence
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 25 พ.ย. 2019
Dear Guest,
Thank you so much for your review.
Your feedback is very important to us and it will be shared with the team concerned and related action will be taken. Rest assured we will strive to improve earnestly.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours, Truly.
THE HOTEL CAN ONLY BE CONSIDER AS 4.5 STAR I/O 5 STAR
YIP CHIU
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 15 พ.ย. 2019
Dear Guest,
First of all let us thank you for taking the time to write this review and share your feelings about your stay in Amara Signature Shanghai. Your comments will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Yours truly,
I like the reasonable location, surrounding amenities and shop nearby.
I don’t like the cleanliness of the room, there are not even a proper sitting in lobby. It’s apparent after one year of operations there are still area to the overall service not up to mark.
Phua
เข้าพัก 4 คืน, พฤศจิกายน 2019
การตอบกลับจาก Hotel Management วันที่ 12 พ.ย. 2019
Dear Guest,
First of all let us thank you for taking the time to write this review and share your feelings about your stay in Amara Signature Shanghai. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Yours truly,
การตอบกลับจาก Hotel Management วันที่ 12 พ.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Muy Mala Experiencia en el hotel 2 horas para que me dieran la habitación porque no les había llegado según ellos mail de hotels.com,no se podía dormir por arreglos en el pasillo, por lo cual les pido compensación por los malos ratos pasado en esta reservación.
Alejandra
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Hotel Management วันที่ 13 พ.ย. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Would you please give us more information to check what's happened? Amara Signature Shanghai is looking forward to welcome you once again.
Yours Truly,
A very well furnished hotel. The room is beautiful and comfortable. Will be back again.
DOREEN
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Hotel Management วันที่ 11 พ.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Amara hotel was very nice the staff was outstanding. I read previous reviews before booking with complaints about language barrier. I had absolutely no problem with language barrier. I’m fact I had paperwork that was in Mandarin the staff coordinated a delivery for me as I went out exploring the city for the day. The concierge, front desk, bell staff all superb. I will definitely be back.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Hotel Management วันที่ 4 พ.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
6/10 พอใช้
David
เดินทางเพื่อธุรกิจ
21 ต.ค. 2019
No flexibility
Everything was just ok. I booked this hotel again for this year because my first impression was very helpful staffs and kindness, but this year trip was very different. The hotel swimming pool was close for no reason and lobby service was unprofessional. When we had a meeting with our partners in lobby cafe, our staff brought Starbucks coffee from next door to offer my boss and we were also going to order from The cafe. However, the manager came to our table and say our boss can not drink Starbucks coffee because it came from outside of the hotel. I thought it was strange and rude because they were not professional. They could be more accommodated whole situation but they ended up kicking us out of the cafe. It made our partners feel so uncomfortable and upset. I will not book this hotel ever again.
David
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Hotel Management วันที่ 24 ต.ค. 2019
Dear Guest,
Thank you so much for your review.
Your feedback is very important to us and it will be shared with the team concerned and related action will be taken. Rest assured we will strive to improve earnestly.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours, Truly.
การตอบกลับจาก Hotel Management วันที่ 24 ต.ค. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Yours Truly,
6/10 พอใช้
Elise
14 ต.ค. 2019
ไม่ชื่นชอบ: ความสะอาด
Need better staff
Hotel is pretty new, however, the cleaners are not reliable. I found they don't clean the toilet floor. We used two cups. Both were not cleaned. They left one unclean on the table, one with my lipstick putting back in the drawer.
There were lots of staff standing around the lobby. But none of them will greet you. When you ask direction tips, they didn't show too enthusiastic as well.
Elise
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Hotel Management วันที่ 24 ต.ค. 2019
Dear Guest,
Thank you so much for your review.
Your feedback is very important to us and it will be shared with the team concerned and related action will be taken. Rest assured we will strive to improve earnestly.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours, Truly.
การตอบกลับจาก Hotel Management วันที่ 10 ต.ค. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
การตอบกลับจาก Hotel Management วันที่ 26 ก.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
การตอบกลับจาก Hotel Management วันที่ 26 ก.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
8/10 ดี
ผู้เข้าพักจริง
9 ก.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Hotel Management วันที่ 9 ก.ย. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
When Checked in, receptionists were arguing and kept ppl waiting. I was waiting for like 30 mins.
yi hsuan
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Hotel Management วันที่ 9 ก.ย. 2019
Dear Guest,
Thank you for taking the time to write this review Your feedback is very important to us and it will be shared with the team concerned, especially our front desk, Rest assured we will strive to improve earnestly.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours Truly,
World Class service from arrival to departure in all sectors of this wonderful organization
Umrow Tewharie
เข้าพัก 2 คืน, สิงหาคม 2019
การตอบกลับจาก Hotel Management วันที่ 9 ก.ย. 2019
Dear Guest,
Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future.
Yours Sincerely,
Spent one night at the Amara. It is nice and new and about 2km from Shanghai Railway station. I forgot my iPad in my room and called from the train station in the afternoon. The next morning my iPad arrived in Nanjing because the hotel was nice enough to ship it straight to me! That is service people! I recommend this hotel, the pool is being renovated, the rooms are nice, the price is right, even a Thai restaurant on the premises. Brilliant all around! Cheers!
The staff is very helpful and the environment is goo.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, สิงหาคม 2019
การตอบกลับจาก Hotel Management วันที่ 19 ส.ค. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
การตอบกลับจาก Hotel Management วันที่ 19 ส.ค. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
The outdoor pool is not working yet, other than that - very nice hotel for the price
Pavel
เข้าพัก 1 คืน, กรกฎาคม 2019
การตอบกลับจาก Hotel Management วันที่ 23 ก.ค. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Yours Truly,
New hotel but some facilities were damaged. Nice staff
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มิถุนายน 2019
การตอบกลับจาก Hotel Management วันที่ 29 มิ.ย. 2019
Dear Guest,
Thank you so much for your review.
Your feedback is very important to us and it will be shared with the team concerned and related action will be taken. Rest assured we will strive to improve earnestly.
We are delighted that you have a comfortable stay with us and look forward to welcoming you back in the not too distant future.
Yours, Truly.
8/10 ดี
ผู้เข้าพักจริง
23 มิ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก Hotel Management วันที่ 24 มิ.ย. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
การตอบกลับจาก Hotel Management วันที่ 17 มิ.ย. 2019
Dear Guest,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
El hotel es una belleza. Muy moderno
Las camas Espectaculares y las habitaciones
Limpias y buenas
Trato muy amable
Esta a 30 minutos en taxi al Bund que es el
Atractivo mas centrico de Shanghai
Jack goldikener
JACK
เข้าพัก 4 คืน, มิถุนายน 2019
การตอบกลับจาก Hotel Management วันที่ 12 มิ.ย. 2019
Dear Jack,
Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again.
Best Regards,
การตอบกลับจาก Hotel Management วันที่ 12 มิ.ย. 2019
Dear Anonymous,
Thank you for taking the time to write this review and share your feelings about your stay in Amara Signature Shanghai. Your comments are highly appreciated. Amara Signature Shanghai will do its best to ensure you will have a comfortable and pleasant stay with us at all times. We do look forward to welcoming you again.
Kindest Regards,