Search Hotels Near Shag Island, Hamilton

"I had an issue with my reservation when I arrived, but Denis at the front desk was extremely helpful and professional. He took the time to fix the problem and made sure everything was taken care of. Because of him, my stay turned out great. I really appreciate his help and the excellent customer service. Thank you, Denis!"

"Very nice, clean property. Breakfast buffet was great. We appreciated the 24 coffe/tea bar in the lobby. Friendly desk staff. Room and beds were comfortable. Bathroom was clean with the usual amenities. Would stay again. "

" When we got there on Friday, we checked in, and our room lock was pushed open, so anyone could get into the room. At 2:30 am, friday, very loud banging on the door/walls. On Saturday after a cold breakfast, we left for the day. Was expecting our room to get cleaned, because when we checked in, there were crumbs on the carpet. We left at 9:30 am, and returned at 7:30 pm. When we got to our room, there was a do not disturb sign on our door. We didn't place it there...we walked in, and there was a whisky bottle in our trash, NOT OURS!! and the pillows being moved from how we left them. Called the front desk, she came and got the trash, and could only comp us by giving us another room. Not happy with this, due to feeling violated and unsafe. She was leaving a note for manager, who wouldn't be in until Monday. Asked for a refund of one day, and was told no. We ended up driving 5.5 hours home. "

"Room was clean. Pool needed upgraded but great for the kids anyways "

"Clean room"

"Room was clean, refrigerator worked, bed was pretty comfortable, staff was nice but pool looked dirty (brown residue on the bottom)"

"It's definitely an older hotel, but very well kept and the room was pleasant and comfortable. Great for an overnight stay!"

"Very clean and nice staff"

"Very nice room , extremely large , clean , comfortable"