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"Room was very clean The front desk staff is very customer oriented and ready to be helpful when asked The breakfast was fantastic, very tasty and full of options for different palates"

"Everything was"

"A"

"The hotel is charming. We enjoyed the spa and restaurant. The room, which had a balcony, was comfortable. The walls are rather thin, which added to the noise that we heard from the hallway. However, as the hotel is small, it was tolerable. The shower was large. There was enough staffing to allow quick service. Overall, it was a pleasant stay."

"The hotel is beautiful and the rooms are very nice, comfortable beds and pillows. Amazing breakfast with everything one can think of. The only thing is the staff is extremely unwelcoming, many of them give the feeling that if you ask something it's a burden for them. Unwilling to service even though this is their job and that's what they are there to do. I love the hotel and the property but I will probably not come back to this hotel and I will choose another of many good hotels in Jerusalem."

"It’s the best hotel in Israel IMHO. Clean rooms, great breakfast, excellent service!"

"The staffs were so hospitable and the food was so amazing 👏"

"Plane late. Missed my check in rate went from 95 to 280 USD per night"

"Booked two rooms. First night stay was awful, water dripping kept us awake all night. Went down to reception at 3am to address issue as was on a tour most of the following day. Asked to have it either repaired or sorted before we returned. When arrived back at following day as expected nothing had been coordinated even though there was a record of the previous nights event. Eventually after a bunch of technicians in and out of our room the whole afternoon we were moved but should have been...

"Most of the staff were very helpful. The gentleman, I believe his name was Ron was excellent. Everyone was very helpful. However, when I went to checkout this morning the lady insisted I owed money. I knew I didn't and she argued with me, most unprofessional of her. She then found out that I had indeed paid for everything. She offered no apology after she argued with me"

"We had a wonderful stay. The staff was courteous, friendly, and helpful. Hotel was clean and modern and it felt like they catered to our needs. The breakfast was varied and delicious and the rooms were spacious and clean. Our holiday stay over Passover had kosher food and religious accomodations. Excellent overall."

"El gerente se la pasa platicando con sus amigos, housekeeping te toca a las 10 pm gritando si necesitas algo"