Single Room, Private Bathroom | Desk, rollaway beds, free WiFi
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Reviews of Dongdaemun Well Being Hostel

3 out of 5
Dongdaemun Well Being Hostel
2F 448 6 Changsin Dong 21 Jong Ro 44, Gil Jongno Gu, Seoul, ICN

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

5.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Chris, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Convenient location with nice hotel staff
This hotel is located within 5 minutes walk from Dongdaemun station. After booking, I immediately received an email from a hotel staff who attached a map + directions showing how to get to the hotel from Dongdaemun station, for which I am very grateful. You can also make simple breakfast as the hotel also provide eggs and instant noodles free of charge. The hotel staff is very nice and can speak good English and there is no problem communicating with him.
Response from Mr Jung on 24 Nov 2016
Many thanks for your review.

10/10 Excellent

Angela, Cameron, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked it
The hostel is well taken care of, the managers are great, location is great. Mr. Jong is super nice and always willing to help. Before my arrival, he emailed me directions to the hotel and a hand drawn map for further clarification. He also gave his contact info in case I got lost or couldn't find the hostel. After arriving I needed to find the bank. I asked Mr. Jong where the bank was, he told me to wait while he got his things so he could walk me to the bank. While walking, he offered to teach me some Korean during my stay. I couldn’t open my window, but the air conditioning worked fine, so I was able to sleep comfortably. The room was a comfortable size with a desk, shelves, closet, tv, and refrigerator. Men stay on onside of the hostel, women on the other. I struggled with the bathroom- I almost slipped several times (I'm from the US, still getting used to the entire bathroom being the shower). Bring really good shower shoes! Those are the worst things I experienced at the Dongdaemun Wellbeing Hostel. There is free food, but you have to cook it yourself. I prefer cooking my own food. Upon checking out, the lady that was making sure the place was tidy (not sure if she is Mrs. Jong or not), offered me some delicious curry and rice that she prepared. There was a lot, so maybe it was for all the guests? There’s a bulletin covered in notes from past guests praising Mr. Jong and his great customer service. I will definitely be staying here again.
Response from Mr Jung on 11 Jul 2015
Many thanks for your good review. We will try to provide more good service to our guest. Once again I want to appreciate your good and detailed review. See you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Mr.Jung the hostel manager was extremely nice however, this place was a total mess. The bathroom was leaking water, the floor was boiling hot, the walls had stains/mold all over it. Do yourself a favor and DO NOT stay here unless you really are under budget. Not advised and I'm a poor college student.
Response from Mr Jung on 6 Jun 2015
Many thanks for your reply, we will try to improve our facilities and environment.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Mr Jung on 23 Sep 2019
Thank you very much your review.

10/10 Excellent

JIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘돼어있음
편하고좋음
Stayed 6 nights in Aug 2019
Response from Mr Jung on 14 Aug 2019
감사합니다.

6/10 Okay

Masahiko

Liked: Cleanliness, staff & service
シャワー室がすごく狭く　シャワーをあきらめました。 しかし　立地はいいし　安いし、ホテルの方はとても親切でした。
Stayed 1 night in Jun 2019

4/10 Poor

makky, japan

Travelled with family and small children
まず、駅から辿り着かず本当に苦労しました。見ず知らずのおじさんが声かけてくれて地図みたり一緒にさがしてくれました。 大きな看板などないので… 下に警備室？みたいな部屋があり、おじさんがそこの人に聞いてくれてましたが、わからず、エクスペリアのホステルの写メみせたら、あぁ！！ここの二階だよ！って教えてくれました。まさか、警備のおじさんまでホステルの名前知らないとは…それと、日本人女が予約するホステルとは思わなかったようで… なので入って納得！綺麗好きな日本人が泊まるなら相当の覚悟が必要です。汚いというわけではなく、古い？ボロい？っていうかんじです。寝るだけ、お値段、立地を考えて我慢するかです。シャワーが絶対必要な季節にも。お湯が出なかったり、出たり…浴びてる途中でお湯が出なくなったりと…シャワールーム付きの部屋でしたが劇狭くどこでシャワー浴びるの？って感じのスペースです。 洗面台で手を洗うとなぜか全部下から漏れてました。爆笑です。 それと3人で予約して3人分布団は用意してあったのにフェイスタオルが2人分しかなく謎でした。2泊でしたがタオル交換はなしでした。言ったらしてくれたのかな？！ 後、夜中ずっと共用シャワールームのシャワーの音が聞こえて初日は眠れずでしたが、入り口に耳栓が用意してあり２日目は疲れからか熟睡できました。 計量器も他の部屋の方の横にありました。 従業員？？の方も２日目に仮眠をとるために戻ったらお会いしましたが、なかなか日本語上手でした。初日は20時に行ったらすでに退勤され、いらっしゃらず、ドアに私向けの手紙が英語で貼ってありました。 若干、英語の文法が？？？で、英語ペラペラの友達にヘルプのテレビ電話しました。笑 私は海外だし値段を考えたら平気でしたが、息子はドン引きでホテルに行きたいと半泣きでしたが、ここは社会勉強ということで我慢させました。
Stayed 2 nights in Apr 2019
Response from Mr Jung on 4 May 2019
あなのレビュー ありがとうございます。 ご迷惑をおかけして、申し訳ありません。 不便を改善するように努力します。

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
外観は分かりにくく、清潔ではないですが、駅やショッピングビルにかなり近く何度も荷物を置きにいけとても便利でした。シングルルームでしたが空調がなく廊下や近隣の部屋の音が筒抜けです。眠れる環境ではありませんが、スタッフの対応も良く立地も良く価格が安いので、宿泊ではなく始発待ちには最適だと思います。
Stayed 1 night in Feb 2019
Response from Mr Jung on 28 Feb 2019
あなのレビュー ありがとうございます。

8/10 Good

EMIKO

Liked: Staff & service, room comfort
Stayed 7 nights in Dec 2018
Response from Mr Jung on 9 Jan 2019
あなのレビュー ありがとうございます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄駅アクセス便利なところです。
2つの地下鉄線それぞれの東大門駅からも近く、アクセス便利なところにあります。マネージャーさんが親切なかたで、色々とよくしてくれました。部屋に空調はないので、少し寒かったです。シャワーのお湯は、申し分なかったです。乾燥機付き洗濯機を利用したのですが、きちんと乾かなかったので、ドライだけしようと思いましたが、全部韓国語だったので、断念しました。せめて、英語で別途記載してもらうと有難かったです。
Stayed 2 nights in Oct 2018
Response from Mr Jung on 31 Oct 2018
あなのレビュー ありがとうございます。

8/10 Good

HSIAO PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Response from Mr Jung on 19 Nov 2017
Many thanks your good review.

6/10 Okay

ぺ, 日本

Disliked: Cleanliness, property conditions & facilities
買付ならアリ？な立地重視のホステル
自分の行動エリアからすぐ近くだったこと、エアポートバスの乗り場やスパ、コンビニにも近く立地が良いところが良かったです。 個室のベッドルームは充分な広さですが、キッチンやトイレなどの共用スペースは清潔ではない。共用のバスルームはトイレにシャワーがついているだけ。 旅行ならここはオススメしないですが仕事や長期滞在の拠点とするなら個室なのでいいと思います。
Stayed 2 nights in Nov 2017
Response from Mr Jung on 14 Nov 2017
Many thanks for your reply, we will try to improve our facilities and environment.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
利便性はいいが、狭くて古い施設
二階にあるのですが、まず看板が出てなくて分かりにくかった。 トイレとシャワーが一緒になっていて、お湯が出なくなります。 とにかく短い滞在だけならいいかとは思います。 冷蔵庫にキムチとか置いてあって、炊飯ジャーとかもあるので、皆さんスーパーで食材を買って自炊されていました

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
服務態度好但衛生麻麻嘅酒店
整體舒適度麻麻, 沖涼擺野位置好細， 有時其他住客仲整到個廁所好污糟，但係職員服務態度好好，問佢點由一個地方去另一個地方佢都可以幫我地做好多research咁答我地，仲要打埋去我地嚟緊入住嘅另一間酒店問路，好欣賞
Response from General Manager on 11 Jan 2017
谢谢，您的评价！

2/10 Terrible

Chan Johng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're traveling by yourself and from abroad. I would not recommend this place. The surrounding area does not feel safe, building itself is not too clean. If its your first time in Korea, try finding another place to stay.
Response from General Manager on 24 Nov 2016
Many thanks for your review on our hostel. We are sorry that you feel unsafe about our hostel. There is a security guard on first floor, and they work for 24 hours. So if guest need any emergency help, guest ask any help to them. Anyway once again we are sorry that. Your understanding will be highly appreciated. Best regards,

8/10 Good

michelle, japan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice host
The host was very kind to us He gave us any information that we have asked! and to show us the direction to our goal, he got out the building to tell us where it is. I'm so impressed thank you so much. Only thing I hate about here was the bathroom. It was terrible so we didn't take shower because it was combined with toilet and that was so wet lol that's the only thing I hate about there. Overall if you just stay one night for shopping in dongdaemun I strongly recommend you to chose here for the accommodation in Seoul! Kind for money but if you stay longer I hope you chose different place or go to jimjilban to take shower lol
Response from MrJung and manager on 12 Oct 2016
Many thanks for your reply, we will try to improve our facilities and environment.

10/10 Excellent

youfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老板人会中文，超级热情，提供了很多帮助。
Response from General Manager on 23 Sep 2016
特别感谢您的好评价。

6/10 Okay

Bendik, Kofu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In the heart of Dongdaemun
Took some work to find, as its hidden in the backstreets of dongdaemun. Went quickly to check in, and had all the facilities promised.
Response from Mr Jung and Manager. on 22 Jul 2016
Many thanks for your reply, we will try to improve our facilities and environment.

6/10 Okay

Hsing-Wei

Disliked: Room comfort
Response from Mr Jung on 28 Jun 2016
Many thanks for your review. We will try to provide the better service to guests.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
soso⋯⋯
相片和實際有落差，因為不通風所以房間霉味很重，有帶衛浴的房其實沒多大功用，洗澡還是不能轉身，算是多個WC而已，還是去用共用的浴室舒服點，價格就勉強接受吧，必竟他寫的是3人房的價格，只是一張床是睡地板舖床墊！
Response from Mr Jung on 9 Jul 2016
特别感谢您的评价，我们努力改善我们民宿的服务和设备 .

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
旅館老闆人超好~我下次去，還是會住這~^^ 只是房間空間是小了點，清潔度真的要在加強，但整體來說是ok的。
Response from Mr Jung on 30 Apr 2016
特别感谢您的评价，我们努力改善我们民宿的服务和设备

6/10 Okay

Miku, 日本

Liked: Cleanliness, staff & service, room comfort
まぁまぁ
駅から近いのは好印象です。 ただバス、トイレは共同なのもあり、シャワーはお湯が出ず、使えたものではありませんでした。寝るだけならばとても快適です
Response from Mr Jung on 6 Feb 2016
Many thanks for your review. We will try to provide the better service to guests.

10/10 Excellent

JIAYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mr Jung on 23 Jan 2016
Many thanks for your good review.

8/10 Good

Rie, 日本

Liked: Staff & service
立地、スタッフ良し
トンデムンの買い物場所に大変便利。駅からも徒歩3分。スタッフが大変親切です！ シングル専用ルームに滞在。洗面所が使いにくいのでそこだけがマイナス点。 寝るだけの利用なら便利です。ずっとリピしています。
Response from Mr Jung on 28 Nov 2015
Many thanks for your good review on our hostel.

10/10 Excellent

yankee, Hong kong

Liked: Cleanliness, staff & service, room comfort
老闆超級好人，nice!!!
Response from Mr Jung on 21 Nov 2015
谢谢，您的好评价。

8/10 Good

Shu-Hsiu, 台灣

Disliked: Cleanliness, room comfort
換上素色床單及打掃乾淨就完美了!!!
位置跟大小都可.老闆服務態度很好.整潔度無法接受.....
Response from Mr Jung on 1 Aug 2015
谢谢，您的好评价。我们以后努力改善不够的部门，还有提高服务。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
별로
곰팡이냄새가 심했고 소음과 욕실에있는 변기에서 계속소리가났어요
Response from Mr Jung on 11 Jul 2015
네 의견 감사 드립니다. 개선하도록 노력 하겠습니다.

8/10 Good

Wai Kit

Liked: Cleanliness, staff & service
Response from Mr Jung on 9 May 2015
Many thanks for your good comments. We will try to service better.

6/10 Okay

Joakim, London

Liked: Staff & service
Bra läge och trevlig värd.
Jag reste runt i Asien på egen hand och valde att göra ett stopp i Seoul. Mr Jung var oerhört hjälpsam och såg till att alla hade det bra. Han köpte till och med mat! Eftersom Seoul är en av de bästa platserna jag besökt så återkommer jag gärna och även till Wellbeing Hostel!
Response from Mr Jung on 9 May 2015
Many thanks for your review on our hostel. We will try to service to our guest better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中国语
在东大门很近老板的中国语很棒
Response from Mr Jung on 7 Feb 2015
Many many thanks for your good review.