Search Hotels Near Sehner-Ellicott-von Hess House, Lancaster

"I'll write this here, because when I try to send direct feedback on the survey the property sent, the capta security doesn't work and never allows it to submit: To the hotel: You already know this based on many reviewers' comments on here over the years, but the complete lack of soundproofing from the squeaking exposed floorboards from above (my room's ceiling) and hearing neighbors speaking between the walls desperately needs to be fixed. Aesthetically the hotel is beautiful. Functionally, it's close to unusable as a hotel for guests on Floors 2-4. If someone is staying in the room above you, forget about it, your stay is constant squeaking. Fortunately, our front desk person empathized and was able to move us from the 3rd floor to a 4th floor Accessible room on a sold out night in order to escape the constant ceiling floor creaking above us. Without that, I would have likely required a refund and found another hotel. Also, surprised how well we could hear our neighboring room's conversation. They weren't talking loud, but we could hear them no problems. You already know all this. Looking at reviews after the fact, you've been told many many times about the unacceptable sound proofing for this class of hotel. In the end: Beautiful hotel. Functionally poor. "

"Everything was excellent!"

"There are not enough tables or space for breakfast. Long line waiting to get in and no where to sit. Other than that, the place is great. The staff is so friendly, the hot water heated very quickly for the shower, the beds were comfortable, the place is very clean and we loved sitting in the rocking chairs on the balcony. I will be back and recommend this hotel. "

"The room was beautiful and clean. Unfortunately the bed itself was extremely hard- very uncomfortable and there is no continental breakfast."

"The breakfast was great and staff very kind. The parking situation was also very convenient and efficient. No issue getting in and out of the garage."

"Great experience. Everything was perfect. Will definitely come back."

"The shower would not stop leaking, underneath the beds. There were trash and old fruit snacks. They charged me $100 security deposit that I still have not gotten back for a room that was in terrible condition when I got there. The room smelled like cigarette smoke. And right outside our room there was an old bureau with trash, literally piled on top of it the only positives of the experience where that there were no bugs, and the door locked. It’s fine for a night or two but any longer, and I would have lost my mind."

"Yes, the property was welcoming for our pet. A few suggestions for improvements were provided to the property manager. "