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"Our stay as very good. The staff was very friendly, and for the most part, very helpful. The bartenders were quick to serve you and most of the drinks were solid. There were a few instances where the servers didn't execute on requests--cooking the steak to customer preference, forgetting drink orders, delivering alcoholic beverages when virgin was requested. This last bit could just have been lost in translation. Aside from the above, the buffet style restaurant served up tasty and healthy options, even if some items got repetitive. The grounds are well kept and clean. No complaints there. The room was fine. We reserved the master suite, not knowing that the kitchen would not be stocked with any utensils, pots, or pans. This is an all-inclusive, so not a huge deal, but it would be nice if we'd been able to prep some food ourselves as a change of pace for breakfast or lunch. The TVs were not very functional. The remotes didn't seem to work with the sets. Fortunately we brought our own firestick, remote, and VPN access so we could wind down with our own shows. The air conditioning worked as intended so the temperature always felt good inside. If you're booking the suite for the benefit of the kitchen, consider booking one of the garden rooms instead. The suite wasn't worth the extra money for us. Overall we would come back just for the friendly staff. They really made us feel welcome, and it felt bitter sweet when we had to go home <3 Pura vida"