Great location but no place to temporarily park the car to check in.
Spacious clean quiet and comfortable room, except it was a bit warm despite setting the air-con temperature to minimum of 18°c. Windows could not be opened.
Small but clean public bath. The water was not hot enough.
Great breakfast.
Very good service.
Estacionamiento, staff amable, les falta un poco de flexibilidad a la hora de check in.
Juan
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 27 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
2nd time staying at this hotel and they were kind to upgrade us to a cross room for our 25th anniversary celebration 😬…love the quiet atmosphere and walkable distance to sapporo station, odori park & susukino.
Alicia
เข้าพัก 6 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 10 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation of our hotel. We hope that we were able to leave you with wonderful memories of your important anniversary. All of us at Cross Hotel Sapporo look forward to seeing you again.
10/10 ดีเลิศ
Yeshi
8 มี.ค. 2024
Super nice hotel and staff. Loved the outdoor bath
Yeshi
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 10 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation of our hotel. We are proud of our large public bath on the top floor, where you can bathe while enjoying a panoramic view of the four seasons in Sapporo. We hope that the fatigue of your trip will be eased and that you will leave our hotel refreshed. We will continue to strive to improve our services so that everyone can enjoy a comfortable stay. We all look forward to welcoming you again.Translated with DeepL.com (free version)
Great staff & very comfortable hotel in a great area walking distance to all attractions and the station.
mark
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 10 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. We are located within easy access from JR Sapporo Station and Odori Subway Station, and within walking distance of tourist attractions such as Clock Tower, TV Tower and Odori Park, so you can enjoy walking around the streets of Sapporo and eating out. We hope you will stay at our hotel when you visit Sapporo. We look forward to welcoming you again.Translated with DeepL.com (free version)
I loved it , i wanna stay again next year , but when im cheked is fullybooked :(
MAJID
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 10 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. We are glad to hear that you enjoyed your stay with us. We may have next year's plan available in a little while, so we hope you will check it out when you have time. We all look forward to welcoming you again.
자유 여행을 선택 하셨다면 위치가 비교적 매우 우수합니다!
삿포르 역(10분 이내)에서 가깝습니다! 스즈키노역(10~15분 이내)와도 가깝습니다! 삿포르 역에서 JR을 타고 오타루 및 치토세 공항접근성도 좋고 스즈키노 주요 맛집 투어에도 최적화 되어 있습니다. 특히 삿포르 TV타워도 가깝고 맨 위층인 18층 아담한 대욕장은 야경을 보면서 사우나를 즐기기에 좋습니다! 특히 하늘이 오픈되어 있는 자쿠지 같은 미니 노천탕?은 눈이 온다면 색다른 즐거움을 줍니다! 18층 대욕장에서 나오면 옆에 작은 자판기가 있는 라운지가 있는데 삿포르 TV타워 전망과 야경을 벗삼아 맥주 한잔 하기에도 좋습니다!
JUNG WOOK
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 10 มี.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We are proud of our top-floor bathhouse, where you can bathe while enjoying a panoramic view of the four seasons in Sapporo. We hope that the fatigue of your trip will be eased and you will leave our hotel refreshed. We will continue to strive to improve our services for the comfort of our guests. We all look forward to welcoming you again.
Best stay so far with my Expedia bookings, the hotel was nothing shy of accommodating to everything!
Jorge
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 26 ก.พ. 2024
Thank you for choosing Cross Hotel Sapporo. We thank you again for your high evaluation. We will do our best to provide you with even more impressive service in the future, and we look forward to welcoming you again.
Thank you for choosing Cross Hotel Sapporo. We thank you again for your high evaluation. We will do our best to provide you with even more impressive service in the future, and we look forward to welcoming you again.
Thank you for choosing Cross Hotel Sapporo. We thank you again for your high evaluation. We will do our best to provide you with even more impressive service in the future, and we look forward to welcoming you again.
4/10 แย่
Elisa
เดินทางกับคู่รัก
12 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The hotel was very clean and safe. However, the rooms were very basic, especially for the price. The staff wasn’t particularly helpful (such as unable to help us get a cab to the airport) and were sometimes actually rude. Overall, adequate but not particularly nice, certainly not worth the cost, least enjoyable place during our Japan stay.
Elisa
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 26 ก.พ. 2024
Thank you for choosing Cross Hotel Sapporo. It is not that we do not help. During the winter season, there are many guests throughout Sapporo who use cabs, and cabs are often fully booked and refused.We apologize for any discomfort this may cause you.
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for staying at Cross Hotel Sapporo.The Meat Lounge is a special service that is available free of charge to guests who have reserved the Cross Floor.We are pleased to hear that you were satisfied with our service.We will continue to make every effort to ensure that you enjoy an extraordinary and relaxing stay with us.We all look forward to welcoming you again.
It was almost perfect. Only negative was the cooling system was not accessible.
Edward
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 1 ก.พ. 2024
Thank you very much for staying at Cross Hotel Sapporo. We apologize for any inconvenience caused by the air conditioning in your room. The air conditioning in our hotel is managed centrally, so it is not possible to switch between individual heating and cooling systems. We sincerely apologize for the inconvenience caused by the lack of comfort on the day of your stay. We are very honored to hear that your room was almost perfect despite the inconvenience we caused you. If you ever have the opportunity to visit us again, please do not hesitate to use our hotel. We sincerely look forward to seeing you again.
Thank you very much for choosing Cross Hotel Sapporo. We are very pleased to hear your compliments about our staff and facilities. We will continue to strive to provide you with services that will impress you even more in the future.
Thank you very much for choosing Cross Hotel Sapporo. Our hotel is only a 5-minute walk from both Sapporo Station and Odori Station, which is very popular among guests coming from far away. We are very pleased to hear your compliments about our staff and facilities. We will continue to strive to provide you with services that will impress you even more in the future.
10/10 ดีเลิศ
DOHEE
17 ม.ค. 2024
DOHEE
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 18 ม.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
Great place to stay the night in sapporo. The only negative is I can hear the next door people using the washroom and blow drier.
Kennedy
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก クロスホテル札幌 วันที่ 18 ม.ค. 2024
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
Thank you very much for choosing Cross Hotel Sapporo. Thank you very much for your specific comments regarding breakfast and facilities.We will take your comments seriously and continue to improve our concept to provide you with a comfortable stay and a pleasure beyond your expectations.Thank you very much for taking the time to submit your comments.We sincerely look forward to seeing you again. Our entire staff looks forward to welcoming you again.
Thank you very much for choosing Cross Hotel Sapporo. We would also like to thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We hope you had a relaxing stay with us. We will continue to improve our services so that you can enjoy an extraordinary and relaxing time at Cross Hotel Sapporo. If you have any suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you again.
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for staying at Cross Hotel Sapporo. We are honored to receive your high evaluation and words of "satisfactory hotel", and at the same time, we are very proud of you. We will continue to make every effort to provide you with services that exceed your expectations. We look forward to welcoming you again.
8/10 ดี
Minkyung
28 ธ.ค. 2023
Minkyung
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก クロスホテル札幌 วันที่ 30 ธ.ค. 2023
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
깨끗하고 좋은데 대욕장이 탕이 두개밖에 없어서 아쉬웠어요.위치도 이정도면 괜찮고 했지만요. ㅠㅜ조식도 뭔가 아쉽고ㅠㅠ뷰도문도 못 열고 벽뷰이고ㅠ조금 조금 아쉬움이 많은 호텔입니다
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก クロスホテル札幌 วันที่ 6 ม.ค. 2024
Thank you very much for staying at Cross Hotel Sapporo. However, we are very sorry that we could not provide you with a satisfactory experience in the public bath and breakfast. We will take your comments into consideration for future improvements and look forward to welcoming you again. Thank you again for taking time out of your busy schedule to write us.
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for choosing Cross Hotel Sapporo. Thank you again for your high evaluation. We will do our best to provide you with even more impressive service in the future, and we look forward to welcoming you again.
10/10 ดีเลิศ
WEN CHIN
เดินทางเป็นกลุ่ม
18 ธ.ค. 2023
WEN CHIN
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก クロスホテル札幌 วันที่ 30 ธ.ค. 2023
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for staying at Cross Hotel Sapporo. We are honored and humbled to receive a perfect score and the words "the best hotel" from you. We will continue to make every effort to provide you with services that exceed your expectations. We look forward to welcoming you again.
Thank you very much for staying at Cross Hotel Sapporo. We are very glad to hear that you enjoyed our large public bath. Please come back to our hotel again when you visit Sapporo and relax from your trip. We will welcome you with our hospitality and smiles. Again, thank you very much for taking time out of your busy schedule to write us.
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.