"We had paid for a room with a Mountain View but when we arrived this was not available. However we loved everything else, the half board dinner was delicious! Dinner was in the very modern sun room extension"
"We had a room right near a street light that blared directly into our room so we had to keep the shutters closed. That made the room extremely stuffy and hot. We tried to turn the air conditioning on but couldn’t and were told it was “locked.” The hotel was nice and clean but it was so hot that it was difficult to sleep. "