Cocktail bar

รีวิว Melia Jardim Europa

4 out of 5
Melia Jardim Europa
Rua João Cachoeira, 107, Itaim Bibi, São Paulo, SP

รีวิว

8.4

ดีมาก

คะแนน 10 - ดีเลิศ 471 จาก 1000 รีวิว" "
คะแนน 8 - ดี 327 จาก 1000 รีวิว" "
คะแนน 6 - พอใช้ 108 จาก 1000 รีวิว" "
คะแนน 4 - แย่ 48 จาก 1000 รีวิว" "
คะแนน 2 - แย่มาก 46 จาก 1000 รีวิว" "

8.8/10

ความสะอาด

8.8/10

พนักงานและบริการ

7.8/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

8/10 ดี

Maria Alexandra, Aventura

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
This hotel’s location is excellent. . The staff and services are great but their rooms need upgrading. I have stayed here once before and the first room on a top floor was nice and had a remodeled bathroom. This last stay I was on the 4th floor and the bathroom was tint and needed upgrading. All in all I will continue to stay at this hotel because I love the area but next time will make sure to request an upper floor room.
เข้าพัก 1 คืน, เมษายน 2024

10/10 ดีเลิศ

Julia, Miami

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Since we got there we where treated cordially and helped in anything that we needed.
เข้าพัก 4 คืน, เมษายน 2024

8/10 ดี

Ana

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 25 เม.ย. 2024
Prezada sra. Ana, Agradecemos por sua visita e avaliação e ficamos felizes em saber que sua estada conosco foi satisfatória. Esperamos revê-la em sua próxima visita à São PauloAtenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Paul

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff were quite nice and helpful. Very nice rooftop views. Some construction going on during our stay, which added a bit of noise at the street level, but room was quiet.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 4 เม.ย. 2024
Dear mr. Paul,Thank you for your feedback! We're delighted to hear that you had a nice stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Warm regards,

6/10 พอใช้

Tomasz

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The rooms are a bit old and staff kept calling my door at 9am despite the do not disturb sign
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 เม.ย. 2024
Dear mr. Tomasz, We apologize for the inconvenience caused during your stay. Your feedback has been noted, and we will address the issues to ensure a better experience for our guests in the future.Kind Regards,

8/10 ดี

Rodrigo

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Todo bien, solo un comentario. Muy mal que me hayan puesto en una habitación que la habitación de junto estaba en obras. Muy mal pensado eso.
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 เม.ย. 2024
Prezado sr. Rodrigo, Agradecemos muito por compartilhar sua experiência conosco. Sentimos muito pelo inconveniente, estamos trabalhando arduamente para que nossa renovação seja finalizada o mais rápido possível. Atenciosamente,

2/10 แย่มาก

Sara, Dallas

ไม่ชื่นชอบ: ความสะอาด
I changed hotels. Did not stay there. Check in was bad. They charged me to upgrade my room because they didn’t have the room I reserved available! Room was dirty so they had to reclean. I didn’t like the feel- found a different hotel and ate the room charge
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 เม.ย. 2024
Dear ms. Sara, We apologize for the inconvenience you experienced during your stay. Rest assured, we're taking your feedback seriously and making the necessary improvements. We hope to welcome you back soon for a better experience.Kind Regards,

8/10 ดี

Felipe

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I think the hotel has some great things like the location. I only stayed one night so I didn’t really get the chance to see the amenities but looked satisfactory. The room was ok but the bathrooms and a couple of other things needs to be updated. Some parts of the hotel felt like a nice 3 star hotel.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 เม.ย. 2024
Dear mr. Felipe, We apologize for the inconvenience you experienced during your stay. Rest assured, we're taking your feedback seriously and making the necessary improvements. We hope to welcome you back soon for a better experience.Kind Regards,

10/10 ดีเลิศ

Antonio Luiz

Muito bom
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 เม.ย. 2024
Prezado sr. Luiz, Agradecemos muito por compartilhar seu feedback conosco. Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Leny

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Localização
Estadia sempre muito boa. O hotel é muito bem localizado, perto de ótimos restaurantes e área segura. Na minha estadia, o frigobar não foi reabastecido.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 29 ม.ค. 2024
Prezado sr. Leny, Agradecemos sinceramente por compartilhar sua experiência positiva conosco. Valorizamos muito seus comentários. Também observamos o ponto mencionado para melhoria e estamos comprometidos em avaliá-lo cuidadosamente para aprimorar ainda mais nossos serviços. Esperamos tê-lo novamente em breve para que possa desfrutar de uma experiência ainda mais satisfatória.Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Lindalva

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Excelente!
Satisfeita com o conforto, limpeza, localização e atendimento. Super indico.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 29 ม.ค. 2024
Prezada sra. Lindalva, Agradecemos imensamente pelo seu feedback! Estamos encantados por saber que sua estadia foi agradável. Esperamos recebê-la novamente em breve para proporcionar mais momentos memoráveis.Atenciosamente,Mariana von SeehausenLíder de Operações

10/10 ดีเลิศ

Milton

เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 24 ม.ค. 2024
Prezado sr. Milton, Agradecemos por dedicar um tempo para deixar uma avaliação positiva! Ficamos muito felizes em saber que você teve uma ótima experiência em nosso hotel. Sua satisfação é nossa prioridade, e esperamos recebê-lo novamente no futuro.Atenciosamente,Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Lindalva

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 15 ม.ค. 2024
Prezada sra. Lindalva, Agradecemos sinceramente pela sua excelente avaliação! Estamos encantados em saber que sua experiência conosco atendeu às suas expectativas. Nosso objetivo é proporcionar serviços de alta qualidade, e é extremamente gratificante receber feedback positivo como o seu. Esperamos ansiosamente recebê-la novamente em breve e continuar a oferecer momentos memoráveis. Agradecemos por escolher o nosso Meliá Jardim Europa. Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

walter

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 9 ม.ค. 2024
Prezado sr. Walter, Agradecemos imensamente pela sua avaliação positiva! Ficamos felizes em saber que sua experiência conosco foi satisfatória.Estamos à disposição para recebê-lo novamente e proporcionar mais momentos agradáveis durante sua visita à São Paulo.Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Ravindra

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
It was great … everything went per plan. No issues at all. Staff was helpful.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 2 ม.ค. 2024
Dear ms. Ravindra, Thank you for taking the time to share your positive experience with us!We're thrilled to hear that everything went according to plan during your stay, and we greatly appreciate your kind words about our helpful staff. Your feedback motivates us to continue providing excellent service.We look forward to welcoming you back to Meliá Jardim Europa for another fantastic stay in the future.Kind Regards, Mariana von Seehausen (Operations Manager)

8/10 ดี

Edson

เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 21 ธ.ค. 2023
Prezado sr. Edson, Agradecemos pelo seu feedback positivo! Estamos felizes em saber que sua estadia foi agradável. Esperamos vê-lo novamente em breve.Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

Nelly Ivonne

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 19 ธ.ค. 2023
Prezada sra. Nelly, Agradecemos pelo seu feedback positivo! Estamos felizes em saber que sua estadia foi agradável. Esperamos vê-la novamente em breve.Atenciosamente, Mariana von Seehausen (Líder de Operações)

4/10 แย่

KIM

เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 19 ธ.ค. 2023
Agradecemos por compartilhar sua experiência conosco. Lamentamos qualquer inconveniente e estamos trabalhando para melhorar. Esperamos receber outra oportunidade de atendê-lo.

4/10 แย่

Kim

เข้าพัก 6 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 19 ธ.ค. 2023
Prezado sr. Kim. Agradecemos por compartilhar sua experiência conosco. Lamentamos qualquer inconveniente e estamos trabalhando para melhorar. Esperamos receber outra oportunidade de atendê-lo.

10/10 ดีเลิศ

Alexandre

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Excelente localização. Restaurantes incríveis a poucos metros de distância. O hotel é excelente. O valor da estadia que paguei achei um pouco alto, mais o hotel e muito bom mesmo.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 30 พ.ย. 2023
Prezado sr. AlexandreAgradecemos muito por sua visita e avaliação ao nosso Meliá Jardim Europa. É uma alegria saber que você aproveitou nossa localização privilegiada e nossas comodidades. Esperamos revê-lo em sua próxima visita à São PauloAtenciosamente,

10/10 ดีเลิศ

Alisson

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Vale muito a pena. Excelente quarto. Ótima localização
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 30 พ.ย. 2023
Prezado sr. Alisson, Agradecemos muito por dedicar seu tempo para nos avaliar. É gratificante saber que o senhor desfrutou de sua estada de forma plena. Esperamos revê-lo em breve !Atenciosamente,

2/10 แย่มาก

Adriana

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 22 พ.ย. 2023
Prezada sra. Adriana, Agradecemos muito por dedicar um tempo para compartilhar conosco seus pensamentos sobre sua mais recente estada. Se houver algo em específico não hesite em entrar em contato, nossa equipe está sempre empenhada em oferecer o melhor serviço para nossos hóspedes. Esperamos revê-la em breve para uma estada muito mais agradável

10/10 ดีเลิศ

João Alfredo

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Hospitalidade
Unico problema e estarem em reforma no momento. Boa cama. Equipe de transporte se bagagem bom.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 7 พ.ย. 2023
Prezado sr. João, Agradecemos pelo seu feedback positivo e ficamos emocionados em saber que você teve uma estada tão agradável em nosso hotel. Sua satisfação é a nossa principal prioridade, e esperamos recebê-lo novamente para mais uma experiência maravilhosa no futuro. com nossas instalações 100% renovadas !

6/10 พอใช้

Jonathan, Manaus

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
O hotel precisa de renovação dos apartamentos. Os apartamentos estao com cheiro de morfo . Os tapetes precisam ser substituídos .
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 2 พ.ย. 2023
Prezado sr. Jonathan, Agradecemos por compartilhar suas observações. Estamos atualmente em processo de renovação para aprimorar nossas instalações e eliminar qualquer problema, incluindo a renovação de nossos apartamentos. Lamentamos qualquer inconveniência que você possa ter enfrentado com o odor. Sua opinião é valiosa para nós, e estamos ansiosos para apresentar um ambiente mais fresco e agradável em sua próxima visita. Até lá, estamos à disposição para tornar sua estadia o mais confortável possível.Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

Marcos

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Ótima localização e serviços.
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 24 ต.ค. 2023
Prezado sr. Marcos, agradecemos muito por sua visita e avaliação ao Meliá Jardim Europa. Esperamos revê-lo em breve para uma experiência ainda mais agradável. Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

Florisberto

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Obras
Tudo muito bom.A parte negativa é que o hotel esta em obras .
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 16 ต.ค. 2023
Prezado sr. Florisberto, Agradecemos muito por escolher nosso Meliá Jardim Europa como sua casa fora de casa durante seu período em São Paulo. Nossa equipe busca sempre oferecer o melhor serviço e é sempre muito gratificante saber que sua estada pôde ser aproveitada de forma plena. Vale lembrar que estamos em reforma no lobby mas todas os nossos serviços estão funcionando normalmente, incluindo a recém renovada área da cobertura, que conta com piscina, academia, saunas e lounge; Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

Marcos

เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 24 ต.ค. 2023
Prezado sr. Marcos, Agradecemos muito por sua visita e avaliação ao nosso Meliá Jardim Europa. Esperamos revê-lo em breve para uma estada ainda melhor!Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

Maria

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 13 ต.ค. 2023
Prezada sra. Maria, Agradecemos muito por compartilhar sua avaliação conosco. É muito gratificante saber que sua estada foi no geral satisfatória. Esperamos revê-la em breve para uma hospedagem ainda mais especial. Atenciosamente, Mariana von Seehausen (Líder de Operações)

4/10 แย่

Claudio

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Equipe muito confusa no atendimento. Não houve limpeza do meu quarto por 2 dias; mesmo com reclamações nossas. Absurdo !!!!
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Carvalho วันที่ 2 ต.ค. 2023
Prezado Claudio,Gostaríamos de agradecer por sua visita e avaliação ao nosso Melia Jardim Europa. Notamos que não pudemos atendê-lo de maneira plena, e pedimos desculpas pelos transtornos enfrentados durante sua estada. Os pontos mencionados por ti, foram encaminhados ao nosso Departamento de Qualidade para ajustes e treinamentos cabíveis. Ressaltamos que suas observações foram tratadas por nós como oportunidades de melhoria em nossos serviços.Att,Marcos A. CarvalhoGerente Geral

8/10 ดี

Jaume

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Carvalho วันที่ 26 ก.ย. 2023
Prezado Jaume,Agradecemos por sua escolha e visita ao nosso Melia Jardim Europa. Ficamos felizes em recebê-lo e nos colocamos sempre à disposição para as suas próxima viagens à São Paulo.Att,Marcos A. CarvalhoGerente Geral

4/10 แย่

Andrea

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Carvalho วันที่ 21 ก.ย. 2023
Prezada Andrea,Agradecemos pela sua visita e avaliação ao nosso Melia Jardim Europa. Notamos que não pudemos atender de forma plena suas expectativas, e pedimos desculpas pelos inconvenientes, ressaltando que, sempre estamos em busca de melhorias em nosso Hotel e Serviços, através de reformas e atualizações, bem como treinamentos pontuais de nossas Equipes.Att,Marcos A. CarvalhoGerente Geral

6/10 พอใช้

Ivan Leonardo

เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 18 ก.ย. 2023
Prezado sr. Ivan, Agradecemos por compartilhar sua avaliação. Valorizamos sua opinião e a usaremos para aprimorar nossos serviços. Esperamos recebê-lo novamente no futuro para que possamos proporcionar uma experiência ainda melhor. Se tiver alguma sugestão específica para melhorias, não hesite em nos informar. Estamos à disposição para atendê-lo da melhor forma possível. Obrigada por escolher nosso hotel.Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Lindalva

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 15 ก.ย. 2023
Prezada sra. Lindalva, Agradecemos muito por sua avaliação. Ficamos muito felizes em saber que você aproveitou sua estada de forma plena. Esperamos revê-la em outra oportunidade para outra estada memorável!

2/10 แย่มาก

MARCO

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel is under a renovation that is taking forever. There are no meeting rooms and you are lucky if you have internet connection in the dinning room. That's where I was directed to have my conference call. Also Staff forgets about your problems and always have to look for a Manager. Do not waist your money in this location - there are plenty of options around. Pictures are outdated and facility has nothing nice at the lobby.
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 11 ก.ย. 2023
Dear mr. MarcoThank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas where we can improve.We sincerely apologize for the inconveniences you encountered during your stay. We are currently undergoing extensive renovations to enhance our facilities, and we understand that this process has caused the temporary closure of some areas, such as part of the lobby and the The Level room. Please be assured that we take your comments seriously, and we will address the issues you've raised to ensure a more comfortable experience for our guests.Regarding your conference call, we do have meeting rooms available, which can be scheduled directly through our events department during regular business hours. Additionally, we apologize if you had difficulties with the internet connection in the dining area. We are actively working on improving our Wi-Fi coverage throughout the property.Your feedback is valuable to us, and we will investigate all the problems you've mentioned to provide better service in the future. We hope you will consider giving us another opportunity to host you once our renovations are complete.Best regards,

6/10 พอใช้

Eduarda

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 7 ก.ย. 2023
Prezada sra. Eduarda, Agradecemos por escolher nosso Meliá Jardim Europa para sua estada. Estamos constantemente em busca de maneiras de aprimorar nossos serviços e proporcionar uma experiência excepcional a todos os nossos hóspedes. Se houver algo específico que gostaria de compartilhar conosco para nos ajudar a melhorar, por favor, não hesite em nos informar.Esperamos ter o prazer de recebê-la novamente em sua próxima visita à São Paulo. Ficaremos honrados em tê-la como nosso hóspede mais uma vez.Atenciosamente, Mariana von Seehausen (Líder de Operações)

8/10 ดี

francisco

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Hotel muito bem localizado. Quarto dentro do q se espera pro valor pago.
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 7 ก.ย. 2023
Prezado sr. FranciscoAgradecemos por compartilhar sua avaliação conosco. Ficamos felizes em saber que você apreciou nossa localização e que nossas acomodações atenderam às suas expectativas.Nossa equipe se esforça para oferecer aos nossos hóspedes uma estada agradável e confortável, e é gratificante receber seu feedback positivo.Esperamos ter o prazer de recebê-lo novamente em sua próxima visita à nossa região. Seja bem-vindo de volta a qualquer momento.Atenciosamente,Mariana von Seehausen (Líder de Operações)

6/10 พอใช้

José

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 7 ก.ย. 2023
Prezado sr. José, Agradecemos por compartilhar sua avaliação conosco. Lamentamos saber que sua estada não tenha sido excepcional desta vez. Estamos sempre em busca de maneiras de melhorar e oferecer um serviço de alta qualidade aos nossos hóspedesEsperamos ter a oportunidade de recebê-lo novamente no futuro, para que possamos demonstrar as melhorias que estamos implementando com base em suas sugestões.Agradecemos por escolher nosso hotel e esperamos que sua próxima estada seja ainda mais satisfatória.Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

Carlos A L

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 1 ก.ย. 2023
Prezado sr. Carlos,Agradecemos imensamente por ter escolhido nosso Meliá Jardim Europa durante sua visita em São Paulo e por nos avaliar. É uma honra saber que você teve uma ótima experiência conosco.Estamos muito contentes por termos atendido às suas expectativas, e esperamos recebê-lo novamente em um futuro próximo para uma estada ainda mais agradável!Atenciosamente, Mariana von Seehausen (Líder de Operações)

6/10 พอใช้

Andre

เดินทางเพื่อธุรกิจ
Apartamento antigo, banheiro apertado e velho. Faltou cuidado com a limpeza .
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 24 ส.ค. 2023
Prezado sr. Andre, Agradecemos por compartilhar sua experiência conosco. Lamentamos que o apartamento não tenha atendido às suas expectativas. Seu feedback é importante, pois nos ajuda a identificar áreas que precisam de melhorias. Estamos empenhados em proporcionar um ambiente confortável e limpo para nossos hóspedes, e lamentamos qualquer inconveniente com a limpeza durante seu tempo conosco.Esperamos que considere nos dar outra oportunidade para proporcionar uma estadia mais satisfatória em um futuro próximo. Obrigado por escolher nosso hotel e por compartilhar seus comentários. Estamos à disposição para atender a quaisquer necessidades adicionais.Atenciosamente, Mariana von Seehausen (Líder de Operações)

6/10 พอใช้

MAURICIO

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 14 ส.ค. 2023
Prezado sr. Mauricio, Agradecemos por sua avaliação. Seu feedback é importante para nós enquanto trabalhamos para melhorar nossos serviços. Esperamos que em sua próxima estadia possamos proporcionar uma experiência ainda mais satisfatória. Estamos à disposição para garantir sua satisfação total.Atenciosamente, Mariana von Seehausen (Líder de Operações)

6/10 พอใช้

Thais

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 10 ส.ค. 2023
Prezada sra; Thais, Agradecemos por compartilhar sua avaliação conosco. Sua opinião é valiosa para nós, pois nos ajuda a identificar áreas em que podemos melhorar. Lamentamos que sua experiência não tenha sido totalmente satisfatória desta vez.Estamos comprometidos em oferecer uma estadia excepcional aos nossos hóspedes e gostaríamos de entender melhor como podemos atender melhor às suas expectativas. Caso tenha algum feedback adicional a compartilhar, ficaríamos gratos em ouvi-la.Esperamos ter a oportunidade de recebê-la novamente no futuro e proporcionar-lhe uma experiência ainda mais positiva no nosso hotel.Atenciosamente, Mariana von Seehausen (Líder de Operações)

10/10 ดีเลิศ

EDMIR

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 8 ส.ค. 2023
Prezado sr. Edmir, Agradecemos sinceramente por compartilhar sua avaliação conosco. É gratificante saber que você teve uma experiência positiva em nosso hotel.Estamos felizes em saber que nossos serviços atenderam às suas expectativas e que você desfrutou de sua estadia conosco. No entanto, também levamos em consideração suas observações para aprimorar ainda mais nossos serviços e oferecer uma experiência ainda melhor.Sua satisfação é nossa prioridade, e trabalharemos continuamente para garantir que cada detalhe seja aperfeiçoado e que sua próxima visita seja ainda mais memorável.Esperamos tê-lo conosco novamente em breve para proporcionar-lhe outra estadia excepcional.Atenciosamente,Mariana von Seehausen (Líder de Operações)

8/10 ดี

JOAO

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 2 ส.ค. 2023
Prezado sr. Joao, Agradecemos sinceramente por compartilhar sua avaliação conosco. Ficamos felizes em saber que você teve uma experiência positiva em nosso hotel. Esperamos tê-lo conosco novamente em breve para uma estadia ainda mais confortável e satisfatória. Atenciosamente,

10/10 ดีเลิศ

Luiz

เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 1 ส.ค. 2023
Prezado sr. Luiz, É uma imensa satisfação receber sua avaliação positiva. Agradecemos por escolher nosso hotel e por compartilhar sua experiência conosco.Estamos felizes em saber que você desfrutou de sua estadia conosco e que nossos serviços atenderam às suas expectativas. Nossa equipe se esforça para oferecer um atendimento atencioso e garantir o máximo conforto durante sua hospedagem.Esperamos recebê-lo novamente em breve para proporcionar-lhe outra estadia memorável e agradável. Sua satisfação é nossa prioridade, e trabalharemos continuamente para superar suas expectativas.Atenciosamente,

6/10 พอใช้

Deisely

เดินทางเป็นกลุ่ม
ชื่นชอบ: พนักงานและบริการ
Reforma em hotel estadia com preço normal não né
Hotel em reforma …
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 28 ก.ค. 2023
Prezada sra. Deisely, Agradecemos pelo seu feedback. Lamentamos o transtorno causado pelas reformas em andamento. Entendemos sua preocupação e estamos trabalhando para minimizar os impactos nos nossos hóspedes. Sua opinião é importante para nós e esperamos ter a oportunidade de oferecer uma experiência mais satisfatória em sua próxima estadia.Atenciosamente,

6/10 พอใช้

Alexandre

เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 25 ก.ค. 2023
Prezado sr. Alexandre, Agradecemos sinceramente por compartilhar sua avaliação conosco. Lamentamos que sua experiência não tenha sido completamente satisfatória.Estamos comprometidos em melhorar nossos serviços e garantir que cada hóspede tenha uma estadia agradável e confortável. Trabalharemos arduamente para oferecer uma experiência ainda melhor em sua próxima visita.Atenciosamente,

8/10 ดี

Heisenhover, Montevideo

เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 1 ก.ย. 2023
Dear Mr. Heisenhover,We sincerely appreciate you choosing our Meliá Jardim Europa during your visit to São Paulo and for taking the time to review us. It's an honor to hear that you had a great experience with us.We are delighted that we met your expectations, and we look forward to welcoming you again in the near future for an even more enjoyable stay!Best regards,Mariana von Seehausen (Operations Manager)

8/10 ดี

Manoel

เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 17 ก.ค. 2023
Prezado sr. Manoel,Agradecemos pelo seu feedback sobre sua estadia no hotel Meliá Jardim Europa. Valorizamos sua opinião e ficamos felizes em saber que sua experiência foi positiva. Esperamos tê-lo novamente como nosso hóspede em um futuro próximo. Estamos à disposição para qualquer necessidade adicional que você possa ter.Atenciosamente,

10/10 ดีเลิศ

Patrick

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Gerente de Operações) วันที่ 17 ก.ค. 2023
Prezado sr. Patrick Agradecemos imensamente pelo seu feedback positivo sobre sua estadia no hotel Meliá Jardim Europa. Sua satisfação é extremamente importante para nós. Esperamos recebê-lo novamente em breve para proporcionar-lhe outra experiência memorável. Estamos à disposição para atender às suas necessidades.Atenciosamente,

8/10 ดี

cristina

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana von Seehausen (Líder de Operações) วันที่ 17 ก.ค. 2023
Prezada sra. Cristina, Agradecemos imensamente por sua avaliação e ficamos encantados em saber que você aproveitou sua estadia de forma plena. Estamos ansiosos para recebê-la novamente para mais um período agradável conosco. Atenciosamente,