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" We were really disappointed with our stay. The hotel is very dated and in need of a serious refresh. Our room had a musty smell with a slight urine odor that never really went away. The tops of surfaces, including the safe, were coated in dust, which made it feel like the room hadn’t been properly cleaned in some time. We also encountered pests during our short stay. We killed two cockroaches and several smaller bugs in the room, which was extremely unsettling. We didn’t try the Italian or Chinese restaurants, so I can’t comment on those. The “coffee shop” was also confusing and not at all what we expected. There was no actual counter to order coffee. It appeared to simply be the large room where the breakfast buffet is served. We were originally booked for two nights but decided to leave after the first night. Unfortunately, we would not stay here again."

"Clean room is what I care about. Good staff "

"The room was very clean and in a good position near the shopping centres"

"Nice room design, but very difficult to figure out and memorize light switch controls. At breakfast there were no coffees cups available for nearly 10 minutes. Coffee must always be the top priority at breakfast!"

"Staff & parking. Not a lot of decent places to eat but you'll always find something. Plenty of markets around. Breakfast good but take your own tea bags if you like English tea! "

"Room was very clean, staff was super friendly, and breakfast was delicious. "

"The woman who runs the hotel is so kind and helpful. She greeted us at 6 in the morning after our night train. When we finally emerged from our rooms at 11, she offered to make breakfast. She arranged a drive for us and helped us Loy Kratong. The surroundings are beautiful and peaceful. The only complaint is that the beds are like rocks, but the rest of the experience more than makes up for it. "

"After asking the reception what was best to see or do in town, they didn’t recommend anything — they just gave me a map."