Thank You very much

Thank You

Thank You

Thank you, I reading you make me wonder where the bad comment come from.

Thank You

Thank you

Je comprend, Boca Chica n'est pas une destination comme les autres mais à l'hotel Garant nous faisont de notre mieux pour offrir un séjour magnifique à tous nos clients.

Thank You very much.

Thank

Thank You

Thank You

Thank You

Thank You

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Sorry to hear about your recent event at Hotel Garant & Suites. The room you were in was newly renovated and cleaning is done daily unless you keep the do not disturb sign. I apologize for the shower head, these thing do happen and it is hard to prevent with the hard water in Dominican Republic even with our filtration system. We will try better next time.

Thank You

Thank You

Thank You

Thank you, Yes now all the Luxury Queen room on the first floor have a renovated bathroom. We are very please that renovation were finish for the high season and we apologize for the inconvenience cause this summer.

Thank you so much

Thank you, come again. She will be waiting.

Thank You

Thank you

Thank you for the great comment, and I am sorry the cable TV shelf was in your way and we would welcome the suggestion on where to put it as we don't completely understand the issue you had with it.

Thank you

Thank you

Thank you, we always work hard to meet your expectations.

Great, glad you enjoyed

Thank You

Thank you for the great comment, Hope to see you soon.

Great, Glad you enjoyed your stay with us.

Sorry you had a bad experience. We have started to renovate our room, but unfortunately the work is not completed yet and some construction may have been happening during your stay. You came during raining season, mosquito is to be expected sometime in that period of the year. We are sorry you did not enjoy your stay.

Thank you, We work really hard so that you enjoy your stay.

Yes that is what we mean by Guess friendly unlike other Hotel who charge extra from 15US up to 50US for those extra guess.

Merci beaucoup de votre commentaire, nous en somme très fier. Au plaisir de vous revoir bientot.

Thank you, I will pass down the praises. Glad you appreciated.

Thank you for the great comment, hope to see you soon.

Yes, we had experience a broken connexion in our hot water line, the issue has been fix, sorry for the inconvenience.

Thank you, we are glad you enjoyed your experience and are coming back for more.

We experienced a major water leak that week and it has been since resolved. No sewage water were involved and your safety in no way at risk. And as far as billing is concern, we have not been paid and will not request payement. Please contact customer service accordingly. This was not your first stay and we are sorry you experience this temporary but out of our control situation while we were sold out.

True, we had the worst water leak in our history and we are sorry for the inconvenience it has cause you. But rest assure that the problem is solved for a long time.They is a microwave available in the hotel kitchen and we provide iron and ironing board upon request. We are sorry you had a poor experience with us, we hope you come to us first with your requirement next time so that we can help.

Thank you for the great comment, Boca Chica Map can be deceiving, we have the best spot in my opinion. Close to everything, yet quiet.

Thank you for your great comment. We sure are glad you enjoyed your stay with us.Regards

We know we are and are still working hard to provide the best experience possible. See you next time.

Thank, we think so as well.

Yes we do accept credit card, but here in Dominican Republic I can't stress it enough, business charge extra to pay with a credit card due to the crazy credit card fee charge on business. Only in Dominican Republic. Bring cash or be ready for 10% fee on room and 25% fee on food. And with these fee you only cover what the business in being charged. It can be that insane.