Hotel is run down, not maintained,no lift operational and no plans to fix it. The remote looked like it had grime caked onto it From previous guests, filter in aircon not cleaned . Etc
The first room had no window. I moved rooms. The entire floor (all rooms) had just been treated with insecticide. I could not breathe and starting coughing. My throat burned. The staff told me to wait a few hours and it would pass. I immediately checked out and went to another hotel. “Non refundable”. It was better to lose the money than endanger my health.
I have been to many islands and hotels in the Philippines. I am an experienced traveler here! Other than the internet not functioning this was the BEST hotel I have stayed in at a $26 usd price! Things you absolutely don’t get in a Manila hotel! A quilted thick blanket. Kettle, hot water shower, super soft king bed (great mattress) large room, security and police EVERYWHERE! SAFE… not like Manila where you NEED to be on guard EVERY public place to protect your phone or gold. Snatchers are rampant because they work in coordination with the barangay (police) for payment…. Santiago is a really nice town! You are safe here and the police are respectable! They also treat foreigners equal.- meaning not dual prices for foreigners vs locals. Completely recommend this hotel….. best I’ve seen at a lower end price! If you are near Santiago… don’t miss this jewel! OVERLY satisfied!!! It’s about time Expedia! You have done very poorly lately! Very poorly!