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Casona del Alto

2.5 star property
Travelers find true serenity with onsite massages at the spa or while lounging by the nature-surrounded pool at this peaceful retreat

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Casona del Alto offers a peaceful escape with its tranquil garden and rejuvenating spa. Guests can soak up sunshine on the seasonal outdoor pool deck or settle in with a book from the property's library for a quiet afternoon.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Double Room, 1 Queen Bed

Junior Double Room, 1 Queen Bed | Premium bedding, memory-foam beds, in-room safe, individually decorated

Junior Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Heating
Portable fan
Memory foam bed
Separate bedroom
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Heating
Portable fan
Memory foam bed
Separate bedroom
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Triple Room, 1 King Bed with Sofa bed

Exclusive Triple Room, 1 King Bed with Sofa bed | Premium bedding, memory-foam beds, in-room safe, individually decorated

Exclusive Triple Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually decorated
Heating
Premium bedding
Memory foam bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

San Martín de los Andes is home to Casona del Alto. The area's natural beauty can be seen at Guia de Pesca Con Mosca and Parque Nacional Lanin, while La Pastera Che Guevara Museum and Via Christi Park are cultural highlights. Escorial and Cordillera Ski are also worth visiting. Spend some time exploring the area's activities, including downhill skiing, snowboarding and fishing. Visit our San Martín de los Andes travel guide
Map
Calle 5, nro 187, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Escorial
    11 min drive - 5.9 km
  • Canopy San Martin de los Andes
    11 min drive - 5.7 km
  • Cascada Cha Chin
    11 min drive - 6.6 km
  • Sendero al Mirador Bandurrias
    11 min drive - 6.6 km
  • Koessler House Museum
    14 min drive - 7.2 km

Getting around

  • San Martin de los Andes (CPC-Aviador Carlos Campos)
    22 min drive

Restaurants

  • Pizza Cala
    12 min drive
  • Ku
    12 min drive
  • Tío Paco
    13 min drive
  • El Abasto
    10 min drive
  • Los Coirones
    19 min drive

About this property

Casona del Alto

Property highlights
Take advantage of free continental breakfast, a terrace and a garden at Casona del Alto. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • Tour/ticket information, concierge services and a front desk safe
  • Luggage storage, a 24-hour front desk and smoke-free property
Room features
All rooms are individually decorated, and have comforts such as premium bedding, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Jetted bath, bidets and free toiletries
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Raised toilet seat (48 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The seasonal pool will be open from October to March
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Alto Hotel San Martin de los Andes
Casona Alto Hotel
Casona Alto San Martin de los Andes
Casona Alto San Martin los es
Casona del Alto Hotel
Casona del Alto San Martín de los Andes
Casona del Alto Hotel San Martín de los Andes

Frequently asked questions

Does Casona del Alto have a pool?

Yes, this property has a seasonal outdoor pool.

Is Casona del Alto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casona del Alto?

Self-parking is free at this property.

What time is check-in at Casona del Alto?

Check-in start time: 2:30 PM; check-in end time: 6:30 PM.

What time is check-out at Casona del Alto?

Checkout is at 11 AM.

Where is Casona del Alto located?

Situated in San Martín de los Andes, this spa hotel is within 6 miles (10 km) of Canopy San Martin de los Andes, Escorial and Cascada Cha Chin. Sendero al Mirador Bandurrias and Koessler House Museum are also within 6 miles (10 km).

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Reviews

Casona del Alto Reviews

9.8

Exceptional

10

Cleanliness

8.0

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please book for more than one day. Unfortunately we only had one night and it was not enough. This is a beautifully curated property. Clean, comfortable, artistically decorated with one of a kind views. The heated pool was lovely. The food was delicious. Make sure to book dinner ahead of time is you wish to eat dinner at the hotel. If not, they will call a cab to take you in to town. I hope to be able to return to casa de alto in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, property conditions & facilities
This felt like a perfect home away from home. Quiet with great views and great amenities. Dining option is great. Very friendly service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2025

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
A única coisa que não nos agradou foi o fato do café da manhã ser à la carte. Preferimos nos servir durante o café da manhã.
Stayed 1 night in Sep 2025

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxo, conforto e aconchego!!!

Uma casa de revista encravada entre lindas montanhas num cenário dos sonhos. O atendimento, cuidado, mimos e carinho da Lilia e todos os funcionários são inexplicáveis!!!! E o jantar!!! Melhor de toda viagem, feito com carinho cuidado e totalmente personalizado. Quarto delicioso, aconchegante e uma vista top!! E tomar banho com o visual das montanhas??? Demais!!!! Vale cada minuto da hospedagem!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel. Atendido por sus dueños

Muy tranquilo. Atendido estupendamente por sus dueños
Stayed 1 night in Mar 2020

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super agradável

Hotel longe do centro e se chega la por uma estrada de chão. O hotel é uma graça, super bem decorado , e com.uma vista espetacular do cerro chapelco. Extremamente relaxante e o atendimento feito pela dona é totalmente exclusivo. Cafe da manhã maravilhoso e com vista. Nao tem televisão, mas é a proposta do.hotel. super relaxante. Vale cada km da estrada de chão para chegar. Recomendo com certeza !
Stayed 2 nights in Feb 2020

10/10 Excellent

InbalBrandwain, Tel Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well designed and has a very pleasant atmosphere, in the green and well-groomed surroundings. When we arrived tired from a 6-hour drive, the owner made for us the hot tub, which overlooks the impressive landscape, and that was a lovely experience. At dinner, we enjoyed a special and delicious chef meal.
Stayed 1 night in Oct 2019

8/10 Good

dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a boutique hotel

The hotel feels like a boutique hotel, great atmosphere, home made breakfast (scones were fabulous)! The location is distant from the center, but not very far.
Stayed 1 night in Oct 2019

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

marta

Stayed 4 nights in Jul 2025

10/10 Excellent

Connie and Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019