Conveniently located. Staff was friendly and helpful
Prateek
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 16 เม.ย. 2024
Hello Prateek, We love knowing we helped make your celebratory visit perfect and that our fantastic Talent and inspiring location added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. Thank you for choosing W San Francisco for your stay, and we look forward to your next visit!Take care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 13 เม.ย. 2024
Hello Bryan, Thank you for taking the time to leave your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations
The best customer service we’ve received at a hotel- our stay was wonderful and we’ll be back.
Kathleen
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 29 มี.ค. 2024
Hello Kathleen, It is refreshing to know your stay with us was memorable and that our devoted Talent showed you what the W is all about in regards to service. We are glad you chose W San Francisco, and we look forward to your next visit. Take Care,Sean Johnson,Director of Hotel Rooms Operations
This is the second W hotel that i stayed and this is a good option, what I didn’t liked was that the parking is only with an extra cost ~90 usd. I used parking lot near for 35 usd the night and my car was safe.
Israel
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 28 มี.ค. 2024
Hello Israel, Thank you for evaluating your stay at W San Francisco and for choosing us again for your stay. We are delighted to know how happy you were during your visit, but we regret not meeting all of your expectations. We appreciate knowing about the things you would change, and we would love to have you back anytime!Take Care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 26 มี.ค. 2024
Hello Alla, We value hearing from our guests and love knowing how much you enjoyed our beautiful property. We hope to welcome you again soon to W San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 14 มี.ค. 2024
Hello Bishop, Thank you for choosing us and taking the time to leave a review. We are sorry for the issues you had. We aim to give each guest the absolute best service possible; therefore, we are disappointed that this was not your experience. We have shared your concerns with our Talent, and we appreciate your patience. We hope you will give us another chance; we would love to see you again.Take Care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 13 มี.ค. 2024
Hello Valued Guest, Thank you for posting such a generous rating of W San Francisco. It is a pleasure to know we exceeded your expectations. We enjoyed having you, and we hope to see you again on your next visit to San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 ดีเลิศ
Sara
10 มี.ค. 2024
Sara
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 12 มี.ค. 2024
Hello Sara, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Take Care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 10 มี.ค. 2024
Hello Ellejah, Thank you so much for the perfect rating of your time at W San Francisco. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 ดีเลิศ
Sean
6 มี.ค. 2024
Sean
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 27 มี.ค. 2024
Hello Sean, Thank you for choosing W San Francisco and for your gracious rating. We were pleased that we exceeded your expectations during your visit to San Franciso. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional experience.Take Care,Sean Johnson,Director of Hotel Rooms Operations
It was safe and convenient for me and my daughter; staff was great.
Patricia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 5 มี.ค. 2024
Hello Patricia, We are delighted you and your daughter had a great stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! Thank you for choosing W San Francisco, and we look forward to hosting you and your family again for another seamless experience. Take Care,Sean Johnson,Director of Hotel Rooms Operations
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 3 มี.ค. 2024
Hello Sherry, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. We hope you will come back soon; we would love to provide you with another exceptional stay!Take Care,Sean Johnson,Director of Hotel Rooms Operations
Hello June, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers and appreciated our inspiring location. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
Dear Hagai, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed everything we have to offer. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
Dear Courtney, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
Hello Enrique, We're delighted you had a rejuvenating stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! It was a pleasure hosting your visit, and we look forward to welcoming you back soon to W San Francisco.All the best,Francis Gorman,Resident Manager
Hello Kaleb, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
Hello Kai, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager
4/10 แย่
Andrea
2 ก.พ. 2024
Andrea
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Director of Hotel Rooms Operations วันที่ 21 มี.ค. 2024
Hello Andrea, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you.Take Care,Sean Johnson,Director of Hotel Rooms Operations
Hello Mao, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W San Francisco look forward to your next visit.All the best,Francis Gorman,Resident Manager
Hello Christina, It is wonderful to know you enjoyed everything about your time at W San Francisco and that we exceeded your expectations. We appreciate your fantastic rating and hope you will join us again soon.All the best,Francis Gorman,Resident Manager
Hello Zuleyka, We love knowing we could make you feel so welcome, and our exceptional Talent, amazing bar, and stylish rooms helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and choosing W San Francisco; we hope to welcome you back soon.All the best,Francis Gorman,Resident Manager
Hello Liz, Thank you for your terrific rating of W San Francisco. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager
Hello Kent, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at W San Francisco, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager
Hello Cynthia, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager
10/10 ดีเลิศ
Robert
2 ม.ค. 2024
Robert
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Resident Manager วันที่ 7 ม.ค. 2024
Hello Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at W San Francisco. We hope to have the pleasure of doing so again on your next visit to San Francisco.All the best,Francis GormanResident Manager
Hello Krisna, It was a pleasure receiving your outstanding rating for W San Francisco. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Francis GormanResident Manager
10/10 ดีเลิศ
rahman
31 ธ.ค. 2023
rahman
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Resident Manager วันที่ 2 ม.ค. 2024
Hello Rahman, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon. All the best,Francis GormanResident Manager
Hello Valued Guest, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! We appreciate you recommending W San Francisco to future travelers, and we look forward to welcoming you again soon. All the best,Francis Gorman,Resident Manager
Hello Karen, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager
Hello Brent, Thank you for the outstanding review of W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and fantastic location. We will certainly share your compliments with our Talent, and we look forward to your next visit. Happy Holidays and Happy New Year!All the best,Francis Gorman,Resident Manager
We did enjoyed our stay with them, but it's not like other W. Hotels that we stayed before. Needs more improvement to leave up to W. Brand, as a luxury hotel.
Hello Emmanuel, Thank you for reviewing your recent stay at W San Francisco. We are glad to hear how much you enjoyed your time with us, but we regret not meeting all of your expectations. We appreciate the feedback that helps us amplify our guest experience on all levels. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
Hello Patricia, Thank you for choosing W San Francisco and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Francis GormanResident Manager
Our stay was great. Our room was bright and clean, although there wereno extra toiletries you’d expect from the W and no wash clothes, and the valet parking fee was outrageous. Otherwise a fabulous stay. We would stay there again.
Hello Opara, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic style as well as our stylish rooms. Thanks once more for your valuable insights and candor. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
We stayed at the W in San Francisco for a long weekend away. They have a $40 per day resort fee. But they essentially give it back in a $35 per day good and beverage credit in the hotel. Also, free tickets to the SFMOMA next door! Great staff. Cool lobby.
Hello Clayton, Thank you for reviewing your recent stay at W San Francisco. We love that you loved our spirited Talent, energetic style, and amazing services. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
Hello Jesse, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay.All the best,Francis GormanResident Manager
Hello Ryan, Thank you for sharing the nice rating about your experience at W San Francisco. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Francis GormanResident Manager
We were checked in by Lupe, and checked out by Oscar. Lovely staff!! We enjoyed our stay and everyone was extremely patient and kind to us the entire time. Room service was delicious, and quick. Overall experience was memorable and enjoyable. Will definitely be back!
Helayna L Carnes
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Resident Manager วันที่ 6 ธ.ค. 2023
Hello Helayna, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks about their authentic hospitality as well as our amazing room service. We hope you will come back soon; we would love to provide you with another exceptional stay!All the best,Francis Gorman,Resident Manager
We were traveling with our dog and needed an early checkin to make an important apt, the staff did a great job of understanding our predicament and got us in our room in time for us to make our apt. Visas approved, PT next! Thanks W!!
Frank
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Resident Manager วันที่ 1 ธ.ค. 2023
Hello Frank, It was our pleasure to welcome you to W San Francisco. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful recommendation, and we look forward to seeing you again soon.All the best,Francis GormanResident Manager
Hello Ahmad, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager
Hello Sara, We are delighted with your generous review, and we want to thank you for sharing your experience at W San Francisco! We love offering our guests comfort, immersive style, full of energy, and access to the best of our city. Known for its avant-garde spirit and cosmopolitan ethos, San Francisco is a destination unlike any other! It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.All the best,Francis Gorman,Resident Manager
Wonderfully nice and helpful staff! Beautiful clean rooms! Beautiful furnishings, great building and a great location! Will definitely stay there again!
Hello Nancy, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and style as well as our fantastic location. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
Hello Rajan, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
Hello Shane, Thank you for choosing our hotel and leaving your rating. Your feedback is important to us, and we will address this appropriately to improve going forward. We appreciate your patience and love that you enjoyed your overall time with us. We hope to be your home whenever your travels bring you to San Francisco.All the best,Francis Gorman,Resident Manager
6/10 พอใช้
Eric
22 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Lots of extra fees. Had trouble turning on lights and shower.
Hello Eric, We enjoyed reading what was great about your time with us, and we also appreciate knowing what kept you from having the outstanding stay you deserve. We are sorry about the difficulties with some maintenance issues and for the inconvenience it caused. Thank you for bringing this to our attention, and we are very grateful for the feedback. We also value hearing about the things you would change. We look forward to seeing you again the next time you are in the area.All the best,Francis Gorman,Resident Manager
Hello Jose, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon.All the best,Francis GormanResident Manager
Hello Guest, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at W San Francisco.All the best,Francis GormanResident Manager
Hello Taraneh, Thank you for your rating of W San Francisco. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager
Hello Xin, Thank you for the generous rating of W San Francisco. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again soon.All the best,Francis GormanResident Manager
Hello LI, Thank you for staying at W San Francisco. We are pleased that you loved our relaxing accommodations and that our devoted Talent took excellent care of you. We hope to have the pleasure of accommodating you again soon.All the best,Francis GormanResident Manager