โรงแรมและที่พักซาน เฟลีเป ปูเอโบล

"The staff were very helpful and friendly. The property was beautiful! Soaking in the hot springs and animal therapy with the puppies and silky chickens was blissful! The massages were great however my massage therapist did not know the ingredients of the hair oil she was using. My husband said his massage therapist abruptly left after she said “your time is over”. Kinda made him feel like just a number. Some of the bath towels were torn and dirty. Overall beautiful place, one of our best...

"Cleanest property. Rooms are large and well cleaned. Staff are very courteous and polite. Excellent place to stay"

"The experience was not good. We were able to sleep there, that is about it. Pool was closed and the floors were not clean. The mattresses looked like that had been badly soiled and not replaced. This property is not doing anything as far as upkeep. I had to tighten screws on the shower knobs just to be able to turn the handles. I should have been paid to stay there because of all the issues. The safety lock on the door only had 2 out of 4 screws even holding it in. We will not stay a this...

"I booked the property on Expedia and the confirmation stated check in was available from 11am-4pm. I arrived at 12:20pm to check in and was informed the hotel charges an additional $50 for checking in before 4pm. The Expedia confirmation didn’t indicate an additional fee. Also, when checking in I informed the hotel concierge that I requested a late check out on the day of departure. On the day of departure, I went downstairs to confirm the late departure request and the concierge was not aware...

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"Staff was very welcoming and friendly. If"

"Wonderful location. Great staff. Beautiful inside and out."

"We had a great stay at this hotel. From the moment we walked in , the staff was friendly and helpful, the lobby was clean and welcoming, the room was clean and spacious, and the beds very comfortable. Will definitely be staying here on our trips to Albuquerque."

"Staff was friendly, easy check in"

"very good for the price. good job."

"I like"

"Eva was great. That's the only compliment I have to give. Poorly maintained and filthy!"

"The rooms were dirty, don’t think the floors have been cleaned in awhile. the toilet had pee all over it."

"Awful"

"Bathtub/shower looked like a crime scene, spiders/mosquitoes in room, unhelpful staff unwilling to grant a late check-out (even for a fee, said I’d have to pay for another night if we passed the 11:30am mark, unkept/not working fitness center, key card didn’t work on doors so had to always go through the main entrance and the parking lot was covered in glass. There’s a nicer, cleaner hotel right next door with better customer service. 3/10 - just because I needed somewhere to sleep in town and...

"Nice hotel"

"The hotel allows pets in all rooms. The arm chair and desk chair in our room were covered in dog hair - disgusting!"

"Room had a smell. The front desk person was accommodating to allow us more time in the hot tub!"

"Good things first: The rooms were clean and free from bugs. The air conditioning worked as well and wasn't too loud. The breakfast buffet was standard but adequate. The pool/spa was completely empty and being used as a storage location for spare parts, furniture, and appliances. Some reviews mentioned this but the property is still advertised as having a pool. This needs to change. A side door leading outside the property had to be closed in just the right way in order to lock and was...

"It's a place to get quick rest. Not the cleanest and no coffee or breakfast. But if your looking just to sleep it's ok"