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Gran Hotel El Encanto

Property class: 3

Choose dates to view prices

You can look forward to a coffee shop/cafe, a garden and a business centre at Gran Hotel El Encanto. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Room service
  • Housekeeping
The current price is ฿1,463
฿1,726 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Single Room

Basic Single Room | Free WiFi, individually decorated, individually furnished, bed sheets

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Free WiFi, individually decorated, individually furnished, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Located in Santa Lucía, a neighbourhood in San Cristóbal de las Casas, Gran Hotel El Encanto is in a regional park. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Arches of Carmen. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050

What's nearby

  • A church with a bell tower, arched doorway, and decorative patterns.
    Arches of Carmen
    1 min walk - 0.0 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    3 min walk - 0.3 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    7 min walk - 0.6 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Restaurants

  • Huarache Azteca
    4 min walk
  • Faro Burger
    4 min walk
  • El meson del Taco
    1 min walk
  • Las Pichanchas
    4 min walk
  • La Faena Tacos•Parrilla•Bar
    5 min walk

About this property

Gran Hotel El Encanto

  • Hotel located in Santa Lucía
  • At Gran Hotel El Encanto, you can look forward to a coffee shop/cafe, a garden and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
  • Other perks at this hotel include:
    • Free self-parking
    • A 24-hour front desk, a front desk safe and smoke-free property
    • 60 meeting rooms, tour/ticket information and a banquet hall
  • Room features
  • All guestrooms are individually furnished, and include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and phones

Similar properties

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Hotel Mukul Na
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
9.4 out of 10, Exceptional, 279 reviews
The price is ฿1,109
฿1,309 total
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms
  • Business centre
  • Conference centre (172 square foot of space)

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel El Encanto?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on 1 Sep 2026 start from ฿1,463, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel El Encanto?

Self-parking is free at this property.

What time is check-in at Gran Hotel El Encanto?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gran Hotel El Encanto?

Checkout is at noon.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this hotel is within a 5-minute walk of Arches of Carmen and Santo Domingo Handicraft Market. Plaza 31 de Marzo and Church of San Cristobal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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