Gran Hotel El Encanto

Property class: 3

Choose dates to view prices

Near San Cristóbal de las Casas Cathedral, Gran Hotel El Encanto provides a coffee shop/cafe, a garden and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Room service
  • Housekeeping
The current price is ฿1,465
฿1,728 total
includes taxes & fees
10 Sept - 11 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Located in Santa Lucía, a neighbourhood in San Cristóbal de las Casas, Gran Hotel El Encanto is in a regional park. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Arches of Carmen. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050

What's nearby

  • A church with a bell tower, arched doorway, and decorative patterns.
    Arches of Carmen
    1 min walk - 0.0 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    3 min walk - 0.3 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    7 min walk - 0.6 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Restaurants

  • Huarache Azteca
    4 min walk
  • El meson del Taco
    1 min walk
  • Taqueria El Charrito
    3 min walk
  • La casa del pozole
    4 min walk
  • Cafe Postal 180
    4 min walk

About this property

Gran Hotel El Encanto

  • Hotel near San Cristóbal de las Casas Cathedral
  • At Gran Hotel El Encanto, you can look forward to a coffee shop/cafe, a garden and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
  • Other perks at this hotel include:
    • Free self-parking
    • A banquet hall, smoke-free property and a front desk safe
    • 60 meeting rooms, a 24-hour front desk and tour/ticket information
  • Room features
  • All guestrooms are individually furnished, and include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms
  • Business centre
  • Conference centre (172 square foot of space)

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 150

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel El Encanto?

As of 9 Sep 2026, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on 10 Sep 2026 start from ฿1,465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel El Encanto?

Self-parking is free at this property.

What time is check-in at Gran Hotel El Encanto?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gran Hotel El Encanto?

Checkout is at noon.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Plaza 31 de Marzo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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