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Reviews of The Volare, Ascend Hotel Collection

3 out of 5
The Volare, Ascend Hotel Collection
111 S Ave De La Estrella, San Clemente, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 135 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chattel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Volare front desk was so nice and helpful. The property was beautiful and well maintained. Also no charge for parking or resort fee which made this hotel even more perfect.
Stayed 2 nights in May 2024
Response from Jose C. on 21 May 2024
Hello Chattel,Thank you so much for recently staying here with us at The Volare Hotel. We are very delighted that we were able to meet your expectation on your most recent visit. If your travels ever bring you back to San Clemente, we would love for you to stay here with us again. Again, thank you staying with us and for being part of the Expedia Community.

6/10 Okay

Lindsay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Desk chair leather was half removed. Fold out couch had to be fully moved around in order to use it.
Stayed 1 night in May 2024
Response from Jose C. on 21 May 2024
Hello Lindsay,We are truly disappointed with our overall service and that we weren't able to meet your expectations during your recent stay at The Volare Hotel. I have made notes regarding the issues that you have stated and will speak with my management team to see how we can't rectify these issues, so they are no longer a concern for returning and further guests. We greatly appreciate the feedback you share with us as it will help us improve our overall service to our loyal guests. Thank you for staying with us and if there is a possibility that you can give us another chance we would greatly appreciate it. And thank you for being part of the Expedia community.

10/10 Excellent

Cheri

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned in April to celebrate my Granddaughters & my birthdays. Again everything and everyone was wonderful. Nice place to stay.
Stayed 3 nights in Apr 2024
Response from Jose C. on 21 May 2024
Hello Cheri,Thank you so much for returning and staying here with us again at The Volare Hotel. We are thrilled to see that you enjoyed your recent stay with us. If your travels ever bring you back to San Clemente, we would love for you to come back. Again, thank you for staying with us and for being part of the Expedia community.

10/10 Excellent

shirl, compton

Liked: Staff & service, property conditions & facilities
Quiet and easy access clean rooms
Stayed 1 night in May 2024
Response from Jose C. on 15 May 2024
Hello Shirl,Thank you for taking the time to fill out one our guests surveys as well as staying here with us at the Volare Hotel. We are extremely happy that we were able to meet your expectations throughout your stay. If you're ever in the area again, we would love for you to stay with us again. Thank your feedback and for being part of the Expedia Community.

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing! Loved how safe we felt. Our room was getting cleaned on a daily. Walking distance to the shopping centers. Highly recommend!
Stayed 3 nights in Apr 2024
Response from Jose C. on 15 May 2024
Hello Karina,Thank you for filling out one of our guest surveys and especially for staying here at the Volare Hotel. We are glad to see that you enjoyed your stay with us, as well as being able to meet your expectations. If your travels, ever bring you back to San Clemente, we would love for you to stay here with us again. Thank you again for your feedback, and for being part of the Expedia community.

6/10 Okay

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was nice and convenient. Our room smelled of smoke, but staff settled us in a new room which was adequate. The staff at the front desk was not easily approachable and we typically waited for service at the front desk.
Stayed 2 nights in May 2024
Response from Jose C. on 9 May 2024
Hello Andrew,Thank you for leaving your feedback with us. We greatly appreciate all comments that are passes over to us as it greatly helps us improve to do better. I will bring your comments to my team to see what we can do better to help improve service. We are also working on increasing staff so that we won't have any guest wait on service. If your travels ever bring you back to San Clemente, we would definitely appreciate if you were to give us another shot in the future. Again thank you for leaving us your feedback and for being part of the Expedia Community.

8/10 Good

Andrew

Liked: Cleanliness, staff & service
The rooms are way to hot
Stayed 3 nights in Apr 2024
Response from Jose C. on 9 May 2024
Hello Andrew,Thank for taking the time and leaving your comments with us. Any and all feedback we receive from our guests is extremely valuable and appreciated. I will definitely take a look into your room that you stayed and see what the issue was and why it was too hot. Again, thank you for leaving us your feedback and for being part of the Expedia Community.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, I would highly recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Jose C. on 29 Apr 2024
Hello Laura,Thank you so much for taking some time to fill out our guest suvery. And thank you for recommending our hotel. If your travels ever bring you back to san clemente, we would love for you to stay with us again. Thank you for the suvery and for being part of the expedia community.

8/10 Good

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and easy parking. Although there was coffee in the room, it would be nice to have a Continental breakfast. No luck there
Stayed 1 night in Apr 2024
Response from Jose C. on 28 Apr 2024
Hello Kitty,Thank you for taking the time to fill out our guest survey and for leaving your feedback. We're disappointed that we did not meet your full expectations during your recent visit here in San Clemente. We are actually working on getting our Food and Beverage service back up and running soon. Once that is completed, we would love for you to give us another shot so that we can finally exceed your expectations. Again, thank you for leaving your feedback and thank you for being part of the Expedia community.

8/10 Good

Virginia

Travelled with family
Liked: Staff & service, amenities
great location, good value
Stayed 5 nights in Apr 2024
Response from Jose C. on 5 May 2024
Hello Virginia,Thank you for taking the time to fill out one of our guest surveys. We would love for you to stay with us again, so that we can fully exceed your expectations on your stay. Again, thank you for leaving your feedback with us and for being part of the Expedia Community.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly. Nice front desk staff. Very safe. You need to use your room key to get the elevator to move. Remember that tip…, 😀 tStayed twice within a week. Nice rooms with Robes and a fridge. I would just suggest a few bottle water in the fridge. You are very close to Del Mar, the center of town. Lots of dining and shopping choices.
Stayed 2 nights in Apr 2024
Response from Jose C. on 6 May 2024
Hello Laura,Thank you for taking the time to fill out one of our guest surveys. We are also very happy to see that you enjoyed your recent stay with us here at The Voalre Hotel. If your travels, ever bring you back to San Clemente, we would love for you to say with us again. Thank you for your positive feedback and for being part of the Expedia Community.

2/10 Terrible

William

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was great but the night auditor on our first night was absolutely unprofessional and creepy. It was this old lady who was harassing me and my guests. She was going up to my guests and basically following them around. She was standing outside my door listening to what we were doing which was nothing. I have never been more offended and uncomfortable by someone’s behavior. The only reason I didn’t give a 1 star is because Nick D at the front and the person who checked me out are always amazing.
Stayed 2 nights in Apr 2024
Response from Jose C. on 21 Apr 2024
Dear William, Thank you for recently staying at The Volare during your recent visit in San Clemente. I sincerely apologize for the terrible experience that you recent had with us. Management has been informed and we will invesitage a bit further to see what happened to cause the issues. I do hope you can give us another chance when your travels brings you back to the San Clemente.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jose C. on 21 Apr 2024
Dear Lindsay,We are glad to see that have exceeded your expecations throughout your stay. We hope to see you again, when your travels bring you back to San Clemente. Thank you again for sharing your feedback with and us the Expedia Community, much appreciated.

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay and will stay here again
Stayed 2 nights in Apr 2024
Response from Jim S. on 16 Apr 2024
Dear Shantel,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Evan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay, we loved how big our room was and how close we were to all the shopping and restaurants so we could just walk all over for anything we needed. The only complaint that we had was that the pool and hot tub were a bit of a walk from the room.
Stayed 5 nights in Apr 2024
Response from Jim S. on 16 Apr 2024
Dear Evan,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

8/10 Good

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim S. on 16 Apr 2024
Dear Kitty,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a beautiful place. The AC was not great and every time it came on it sounded like someone was trying to break in. Sound also carries so when a family with kids showed up at ten above us, it was loud. And when they woke up at six, it was loud. But great value for the price otherwise.
Stayed 1 night in Apr 2024
Response from Jim S. on 16 Apr 2024
Dear Liz,Thank you for recommending the Volare. We are always pleased to hear when a guest has enjoyed their stay. I have shared your survey with our maintenance department to ensure your comments have been addressed. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

6/10 Okay

Cristina

Travelled with family
All vending machines were not stocked, staff was friendly for the most part, rooms were pretty clean. Check in was easy, parking is first come first serve. Which makes it difficult sometimes to park
Stayed 2 nights in Apr 2024
Response from Jim S. on 10 Apr 2024
Dear Cristina,Thank you for sharing your comments and feedback with us and the Expedia community. We are always disappointed when we haven't fully met our guest's expectations, and for that I sincerely apologize. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente.

10/10 Excellent

Jesus

Stayed 1 night in Apr 2024
Response from Jose C. on 29 Apr 2024
Hello Jesus,Thank you for taking the time to fill out one our suverys. We are glad to see that we were able to meet your expectation on your recent visit to san clemente. If you travels ever bring you back to san clemente, we would love for you to stay with us again. Thank you for your feedback, and as well as being part of the expedia community.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Apr 2024
Response from Jim S. on 9 Apr 2024
Dear David,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bathtub in the king suite! The mattress are very firm, but great place to stay.
Stayed 1 night in Apr 2024
Response from Jim S. on 9 Apr 2024
Dear Samantha,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Samuel

Stayed 5 nights in Mar 2024
Response from Jim S. on 9 Apr 2024
Dear Samuel,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like? This hotel is perfect for everything! I especially like it because i have family that live in town and when theres family get-togethers i alwsys stay here.so convenient!
Stayed 1 night in Mar 2024
Response from Jim S. on 3 Apr 2024
Dear Bonnie,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Stacey, LOUISVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Jim S. on 3 Apr 2024
Dear Stacey,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Volare was easy to find, right off the freeway.Although we were close to the freeway, the room we stayed in was fairly soundproof. 2nd floor and 3rd floor had room with views of the Pacific ocean
Stayed 2 nights in Mar 2024
Response from Jim S. on 3 Apr 2024
Dear Karen,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the hotels.com community, it is greatly appreciated.

10/10 Excellent

Lola

Stayed 1 night in Mar 2024
Response from Jose C. on 21 Apr 2024
Dear Lola,We are glad to see that have exceeded your expecations throughout your stay. We hope to see you again, when your travels bring you back to San Clemente. Thank you again for sharing your feedback with and us the Expedia Community, much appreciated.

10/10 Excellent

NORIRE

Stayed 1 night in Mar 2024
Response from Jose C. on 17 Apr 2024
Dear Norire,We are glad to see that have exceeded your expecations throughout your stay. We hope to see you again, when your travels bring you back to San Clemente. Thank you again for sharing your feedback with and us the Expedia Community, much appreciated.

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely and in a great location. Customer service was ok but the hot tub was cold which was really disappointing.
Stayed 2 nights in Mar 2024
Response from Jim S. on 21 Mar 2024
Dear Mark,Thank you for recommending the Volare Hotel. We are pleased that you enjoyed the Hotel, however, we are disappointed that you weren't able to enjoy the hot tub as it was under repair, and for that we sincerely apologize. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Stacia, Columbus

Stayed 3 nights in Mar 2024
Response from Jim S. on 3 Apr 2024
Dear Stacia,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

4/10 Poor

Jacklyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: great location to walk to and from hotel to shops, food, and entertainment. Lots to do near hotel. It is child and pet friendly. Budget friendly. It was also clean and the room was ready about an hour before the 4pm check in time. Free parking. Coms: walls are too thin. We could hear our next door guests flushing the toilet and playing music while showering. Parking is limited and first come first serve. Also, parking spaces are tight, so SUVs and trucks beware. They have only one elevator. You have to remove the bathroom sink’s drain pop up or the sink won’t drain due to “poor design” from what the front desk worker told us. It was not something they fixed. The toilet handle broke off too, so toilet wasn’t flushing. Not something they fixed by the time we checked out. Lastly, we called the front desk a few times as things occurred and we were never able to reach them, so we had to show up in person to report the toilet handle issue or the sink not draining issue. When we showed up to talk to the front desk worker, he was sitting on the side just on his phone.
Stayed 1 night in Mar 2024
Response from Jim S. on 21 Mar 2024
Dear Jacklyn,Thank you for sharing your comments and feedback with us and the Expedia community. It is always disappointing to hear when we haven't met our guest's expectations, and for that we sincerely apologize. I have shared your survey with our Director of Operations, Front Desk team, and Maintenance team, to ensure your comments have been addressed. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente. Thank you again for your comments and feedback, it is greatly appreciated.

8/10 Good

colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view from our room. Close to downtown lots of fun things to do. Beach is 15 min walk. However view is great! The only downside was lack of flexibility with checking in prior to 3 pm. We arrived at noon and provided our phone number never got a call.
Stayed 1 night in Feb 2024
Response from Jim S. on 21 Mar 2024
Dear Colleen,Thank you for recommending the Volare. We are always pleased to hear when a guest has enjoyed their stay. I apologize for any inconvenience with your early check-in request. I hope you will visit us again soon when your travels bring you back to beautiful San Clemente. Thank you again for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Yalin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the area! It was quiet and great customer service !
Stayed 2 nights in Mar 2024
Response from Jim S. on 5 Mar 2024
Dear Yalin,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jim S. on 5 Mar 2024
Dear Jack,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my little patio. Suprised by large soaking tub in room. Excellent housekeeping staff .Who deserve your gratuities. Room cleaned Excellent throughout our stay. Nice neighborhood planning another trip in April. Hope to return.
Stayed 3 nights in Feb 2024
Response from Jim S. on 5 Mar 2024
Dear Cheri,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jim S. on 29 Feb 2024
Dear Vania,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
We had a good time and most everything was a good experience. We had paid for the Suite with the hot tub and Oceanview, however, it should be listed as partial Oceanview. Those rooms in particular are right next to the freeway so on the balcony you get freeway/partial ocean view. That made it extra noisy and less enjoyable on the balcony.
Stayed 2 nights in Feb 2024
Response from Jim S. on 29 Feb 2024
Dear Chad,Thank you for recommending the Volare. We are always pleased to hear when a guest has enjoyed their stay. Please let us know your preferences next time, so we can get you the best room for your stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2024
Response from Jim S. on 29 Feb 2024
Dear Delilah,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jim S. on 29 Feb 2024
Dear Moises,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Jim S. on 29 Feb 2024
Dear Robert,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the hotels.com community, it is greatly appreciated.

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in SC
Perfect location to walk to bars and restaurants. Clean and comfy be with mini fridge and lg TV. Felt safe there with interior rooms not motel.
Stayed 1 night in Feb 2024
Response from Jim S. on 20 Feb 2024
Dear Renee,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments with us and the hotels.com community, it is greatly appreciated.

10/10 Excellent

Lalania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
Stayed 2 nights in Feb 2024
Response from Jim S. on 20 Feb 2024
Dear Lalania,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments with us and the hotels.com community, it is greatly appreciated.

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an area with lots of restaurant and bar options.
Stayed 1 night in Jan 2024
Response from Jim S. on 9 Feb 2024
Dear Phil,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jim S. on 5 Feb 2024
Dear Debra,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Hotels.com community, it is greatly appreciated.

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woohoo
Stayed 2 nights in Feb 2024
Response from Jim S. on 5 Feb 2024
Dear Sandy,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Rarely was there anyone up at the front desk. It was more like being an apartment which was okay with me. Cleaning stuff did it. Excellent job.
Stayed 8 nights in Jan 2024
Response from Jim S. on 5 Feb 2024
Dear Janine,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jim S. on 5 Feb 2024
Dear Kristen,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Hotels.com community, it is greatly appreciated.

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Jim S. on 5 Feb 2024
Dear Erin,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Safe, Clean hotel for a weekend in San Clemente.
Stayed 2 nights in Jan 2024
Response from Jim S. on 23 Jan 2024
Dear Erin,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you again for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.

4/10 Poor

Tamra

Liked: Staff & service
Disliked: Cleanliness
The room smelled like dirty socks at check in. No toilet paper and blood on shower curtain
Stayed 1 night in Jan 2024
Response from Jim S. on 17 Jan 2024
Dear Tamra,Thank you for sharing your feedback with us and the Expedia community. We are always disappointed to hear when we haven't met our guest's expectations, and for that I sincerely apologize. I have shared your review with our Director of Operations and Housekeeping department to ensure your comments have been addressed. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente.

8/10 Good

Coleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jim S. on 17 Jan 2024
Dear Coleen,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.