Front of property
Check availability

Reviews of Selina Bariloche

3 out of 5
Selina Bariloche
Av. de los Pioneros 200, San Carlos de Bariloche

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 37 reviews" "
Rating 8 - Good. 4 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Roman

Disliked: Amenities
Its an old shack with limited services
Stayed 2 nights in Jan 2024
Response from Sergio Vázquez, Experience lead. on 6 Feb 2024
Good morning Roman,Thank you for your feedback. We regret that your experience at our hotel did not meet your expectations.We have a variety of services available, which are offered and can be acquired at reception upon check-in. We regret that you were not able to enjoy them.We hope to have the opportunity to better serve you in the futureRegards!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff, especially Lisa, at the front desk.
Stayed 3 nights in Feb 2022
Response from Front on 22 Feb 2022
Gracias! Te esperamos de nuevo!

6/10 Okay

Jennifer

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great place for backpackers - not for us
Selina practically pulsates with a youth vibe: loud music, people playing ping pong, cash payments for everything (no charging to the room). The staff were all young. A few were attentive, but most were not. The best thing about the hotel is that it sits on an amazingly large and beautiful piece of land. There are great health and fitness opportunities: two swimming pools, yoga and exercise classes, workout rooms. We did enjoy our room. It was incredibly spacious, with a loft for the bed. We were on the top floor at the back of the building, so we had a beautiful view of trees and mountains. Unfortunately, the elevator broke down a lot, making it difficult to haul luggage up and down. Also, the room wasn't very clean. Someone came each day to make the bed and replace amenities, but they didn't sweep the floors or empty wastebaskets. Unlike the typical breakfast buffet, Selina serves an identical cooked breakfast for everyone. Beyond breakfast, they have a limited menu and poorly prepared dishes. Although we didn't see it, we think the complex included a hostel. The hotel basement had a shared kitchen that had seen better days. It was most likely for people at the hostel.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I reserved a tour for the day after and ended up waiting for the guide to show up for 30mins with no luck. I contacted the person at the reception and found out the guide had forgot about me. Second day I was told breakfast will be starting 6:30 so I ended up buying the breakfast coupon the day before and found out when I can for breakfast that it was not before 7:30. I had to leave for my plane at 7 so it was a waste. Hotel was nice and clean - unfortunately the service was extremely horrible and unprofessional.
Stayed 2 nights in Dec 2019
Response from Front on 21 Jan 2020
Hey! We are so sorry that your experience was bad!! We will control all the points that you mention, to improve. Have a nice trip!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selina Bariloche was a highlight of our trip to Argentina. The place itself is beautiful and the people working there were fantastic. Ampi went above and beyond and was a pleasure to work with. The amenities and food/drink were amazing and we truly enjoyed spending time at Selina. Parking was free and easy and the location of the hotel is perfect. Just a short walk from downtown Bariloche and an easy drive to all the outdoor activities in the area. Don't think twice about booking here. Just do it! You won't regret it!
Stayed 1 night in Dec 2019
Response from Front on 21 Jan 2020
Thanks, Orbitz!! It was a pleasure to have you with us!!!

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo todo el lugar
Stayed 2 nights in Apr 2024
Response from Sergio Vázquez, Experience lead. on 28 Apr 2024
Hola Ernesto! Gracias por dejar un comentario.Nos alegra que hayas pasado una excelente estadía.Te esperamos en otra oportunidad para que sigas disfrutando tu experiencia en Selina Barilochesaludos.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Un poco lejos del centro y al ser subida se hace cansado.. Sin embargo volvería
Stayed 3 nights in Mar 2024
Response from Recepción Selina Bariloche on 8 Apr 2024
Hola Brian! Gracias por tu comentario. Nos alegra saber que disfrutaste de tu estadía en Selina. Te estaremos esperando en tu próxima visita a Bariloche. Saludos

10/10 Excellent

Esmee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy amable y súper atentos. En mi estancia apoyaron en todo momento
Stayed 2 nights in Mar 2024
Response from Selina Bariloche on 15 Mar 2024
Muchas gracias Esme por tu comentario. Fue un gusto conocerte. Esperamos poder recibirte próximamente. Un abrazo

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción para alojarse y comer!
Muy lindo lugar, especialmente el restorán y él área común. La comida es excelente y en el lugar tienes linda vista al jardín. Por otra parte, la pieza es muy funcional, tiene buenas dimensiones y sirve para descansar. La ubicación es muy buena si vas en auto , a 5 minutos del centro , pero caminando tienes que hacer una gran subida que debes considerar. En términos generales fue una muy buena estadía.
Stayed 2 nights in Jan 2024
Response from Recepcion Selina on 29 Jan 2024
Hola Francisco muchas gracias por el comentario y la buena onda! te esperamos nuevamente en tus proximas vacaciones!

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y el staff es muy amigable. El colchón no estaba para nada cómodo.
Stayed 4 nights in Nov 2023
Response from Sergio Vázquez, Front Desk Lead on 22 Nov 2023
Estimado Luis, que bueno que la haya pasado bien en nuestro hotel. Seguiremos trabajando para mejorar cada aspectoSaludos!

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hostel!
Stayed 5 nights in Sep 2023
Response from Sergio Vázquez, Front Desk Lead on 17 Nov 2023
Hola Ignacio!Muchas gracias por tu comentario! Nos alegra que hayas pasado una hermosa experiencia en nuestro hotelSaludos!

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de la propiedad fue siempre muy amable. Las instalaciones, increíbles. Sin duda, volvería a hospedarme ahí.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
Todo 10 puntos! excelente lugar! Lo único que podría mejorar es el frio que hace dentro del baño compartido (se podría poner alguna estufa o calentador).
Stayed 9 nights in Aug 2023

2/10 Terrible

Eduardo

No
Stayed 2 nights in Jul 2023

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Lugar, el cuarto muy limpio, agua caliente, el olor del jabón de cuerpo delicioso, música en vivo todos los días, buen desayuno, cómodo, con Piscina, y tienen un restaurante que se llama el Canelo absolutamente delicioso. Los tour se consiguen ahí mismo, y te recogen y te dejan en el hotel; además te guardan la maleta sin problema.
Comida El Canelo, restaurante
Comida El Canelo, restaurante
Comida El Canelo, restaurante
Hotel Instalaciones
Stayed 3 nights in Jan 2023

10/10 Excellent

Analia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hostel! La atención es muy buena de parte de todos! Hubo eventos nocturnos muy copados también. La habitación cómoda y el baño compartido también. Buena ubicacióm respecto del centrp y de los cerros. El predio lleno de árboles es un plus también. Lo único malo fue una noche que fui a hacer uso del spa sin saber que estaba por cerrar. Me cobraron y a los 10 minutos me echaron. Me pareció una avivada. Fuera de eso, todo excelente!
Stayed 4 nights in Sep 2022

10/10 Excellent

Ananda

Liked: Staff & service, property conditions & facilities, room comfort
O hotel é ótimo e tem uma boa estrutura. Para usar a piscina é preciso ter touca de natação. A limpeza deixou bastante a desejar, meu banheiro tinha mofo nas paredes e a cozinha estava sempre suja. Precisa ser feito uma limpeza mais pesada, e não só nas superfícies. O hotel tem shows quase todas as noites, então se o quarto for perto do lobby o barulho pode incomodar.
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La propiedad está comoda, pero le falta limpieza general, tanto de habitaciones como de áreas comunes
Stayed 2 nights in Jul 2022

6/10 Okay

Elena

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It's cool, but expect a cold shower
I've been to Selina's before. It's a concept. It has a young atmosphere and friendly staff. This stay was not the best as the public showers / WCs were a bit dirty and weren't the most private. It was also cold to take a shower as the room was not heated. You couldn't really do it in our motorhome either as the floor instantly would turn into a pool. So maybe not for autumn/winter but overall it's a cute spot that I'm sure many would enjoy during summer!
Stayed 1 night in Apr 2022

6/10 Okay

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Aún estoy esperando que me facturen el servicio... Ya hice el reclamo por wp pero no tengo respuesta
Stayed 5 nights in Feb 2022

10/10 Excellent

Mariana

Stayed 1 night in Nov 2021

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atencion sobre todo de
Stayed 2 nights in Nov 2021

6/10 Okay

dario david

Travelled with family
Disliked: Staff & service
No fue la mejor opción
No entregaron la habitación abonada, dieron una más pequeña. Baño sucio con pelos de otras personas, cama con sábanas manchadas. Desayuno bueno
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Manuel, Buenos Aires

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el acondicionamiento general de las instalaciones. Todo el inmobiliario es nuevo, los espacios son acogedores y modernos sin perder la personalidad de las construcciones de la zona. Si tuviera que elegir un elemento negativo, tendría que decir que en la oferta en Expedia no indicaban que el uso del spa y gimnasio tiene un costo adicional
Stayed 4 nights in Jan 2020
Response from Front on 21 Jan 2020
Gracias Manu, por elegirnos y por dejarnos tu comentario! Vamos a tener en cuenta y controlar lo que mencionás, así no hay confusiones con futuros viajeros! Buen viaje!

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon choix
Stayed 1 night in Dec 2019
Response from Selina on 18 Dec 2019
Merci, Guy!!

6/10 Okay

Mariana

Liked: Property conditions & facilities
Disliked: Cleanliness
El hostel lindo, las habitaciones y baño no tanto
El hostel esta colina arriba del centro, cansador si pensas moverte a pie. Estabamos en la habitación 2002. Se comparte el bano con otras habitaciones, pero es un solo bano completo (un inodoro, una pileta, un bidet y una bañadera, para todos). El baño constantemente estaba mojado y todo pisado. No habia un trapeador o algo como para secar si mojabas. Las paredes que dividen a la habitación eran muyyyy finas. Se escuchaba con claridad lo que pasaba en el pasillo, en las otras habitaciones de la planta baja y lo que pasaba en el baño (con el que no lindaba la habitación nuestra). Mas alla de esto el hostel en si es lindo y tiene espacios como hamacas paraguayas, mesas de picnic, cancha de futbol y otras cosas mas.
Stayed 3 nights in Nov 2019
Response from Selina on 16 Dec 2019
Gracias Mariana por tu comentario! Intentaremos tener en cuenta todos los puntos que mencionás, para mejorar.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

astrid l

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO RECOMENDABLE
No pude hospedarme porque no era lo que ofrecían en la página nos tuvimos que ir a otro hotel y no nos devolvieron el dinero porque avía sido abonado antes con tarjeta de crédito
Stayed 1 night in Sep 2019
Response from Denise on 2 Oct 2019
Hola Astrid! Gracias por dejarnos su opinión! La reserva que hicieron, fue lo que les brindamos. Dado a que no les gustó, les ofrecimos subirlas de categoría sin costo alguno, pero como su decisión de irse, era clara, decidimos respetarlas. La reserva ya se encontraba pagada a Expedia, por lo que fuimos flexibles desde nuestro lado, pero no podemos interceder en un cobro que nosotros no hemos hecho. Saludos y qué tengan buen retorno!

10/10 Excellent

Maria Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Denise on 30 Sep 2019
Gracias, Maria clara!

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Denise on 2 Oct 2019
Gracias, Justine!!! Saludos!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepção
Reservei um apto de 02 quartos com 02 camas king e 01 sofá cama , me alojaram em chalé antigo com uma cama queen , e 02 camas de solteiro , é um sofá pequeno ! Em um dos melhores quartos não havia aquecedor !!! Estava fazendo 3° graus !! Minha mãe uma senhora de idade ficou gripada depois do frio que passou ! O chalé estava sujo , chão sujo ! Em cima do sofá havia um par de meias sujos !! A tampa do ralo da cozinha estava em cima da pia, tive que colocar , o chão da cozinha ficou cheio de água com uma chuva que deu . Dizem que o hotel é novo , mas não é!! Devem ter mudado de nome !!! Não se engane com as fotos !!! Pelo menos o apto de 02 quartos não são como nas fotos , são chales velhos e sem manutenção !! Camas com colchões velhos e moles !!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
os Quartos são bem aconchegantes. Devia ter mais opções de pães na cantina.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Julio alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propuesta innovadora para toda la familia!!!
Excelente la atención de todo el personal, interactiuamos con los demás pasajeros, divertido para grandes y chicos. Música en vivo, riquísimo desayuno, comidas y una gran variedad de actividades para toda la familia, lo recomendaré a familiares y amigos. Volvería sin ninguna duda, en cualquier parte del mundo que me encontrará!!! Brillante y sincera calidez de su director en Selina Bariloche!!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad que todo muy muy bien! Muy buen gusto en la decoración, todos muebles e instalaciones de primera calidad. La atención de todos EXCELENTE!!! Las chicas de recepción siempre buena onda y predispuestas a ayudar. L@s del bar tmb, muy atentos, simpáticos. Mas allá de las intalaciones que son sobresalientes sumó mucho lo bien que me trataron todos los integrantes del equipo, siempre con una sonrisa, dispuestos a ayudar o dar un consejo, siempre se tomaban el tiempo para lo que uno necesitaba. El hostel es nuevo en un predio en el que antes funcionaba un hotel. Tiene un parque hermoso, cancha de fútbol, voley, pileta climatizada, sauna, gym, estan abriendo un bar con música, tragos y comida muuy bueno. Algunas de estas cosas con costo extra pero por lo menos esta la opción de elegirlo. Super recomendable!!! Quién tenga consultas me las puede hacer...
Stayed 5 nights in Jun 2019