Does MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10 AM to 8 PM.

Is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 100 per pet, per week. Service animals are exempt from fees.

How much is parking at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Self-parking is free at this property.

What time is check-in at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Check-in start time: 4:00 PM; check-in end time: anytime.

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews, Deals & Photos 2026

Q: Where is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane located?

Located near the slopes, this Samoëns hotel is situated in the city centre and is within a 15-minute walk of Jaysinia Alpine Botanical Gardens, Samoens Ski Resort and Grand Massif Express Gondola. Morillon Ski Resort and Base de Loisir des Lacs Aux Dames are also within 2 miles (3 km).

10/10 Excellent

Ryan

28 Dec 2025

Very nice

Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.

Stayed 9 nights in Jul 2025

10/10 Excellent

Daniel

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.

Stayed 6 nights in Apr 2025

10/10 Excellent

Yan

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 6 nights in Jan 2025

10/10 Excellent

Kurt

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.

Stayed 4 nights in Feb 2025

10/10 Excellent

Gavin

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.

Stayed 3 nights in Feb 2025

10/10 Excellent

Dave

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, please don’t go as we want availability to come back again lots lol!

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!

Stayed 7 nights in Jan 2025

10/10 Excellent

Genevieve

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.

Stayed 4 nights in Feb 2025

10/10 Excellent

suzanne

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic

Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

31 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable.

Stayed 6 nights in Dec 2018

10/10 Excellent

David

19 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.

Stayed 4 nights in Jan 2024

10/10 Excellent

Asaf

25 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in your ski vacation at Samoens

The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked

Stayed 4 nights in Jan 2023

10/10 Excellent

Claire

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.

Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning gem of a hotel

Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.

Stayed 4 nights in Jul 2024

10/10 Excellent

STEPHEN

7 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, well looked after.

Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.

Stayed 4 nights in Apr 2023

10/10 Excellent

Sian

11 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend

Stayed 4 nights in Mar 2023

10/10 Excellent

Paul

17 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early

Stayed 4 nights in Jan 2024

10/10 Excellent

Robert

20 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in every way.

We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.

Stayed 7 nights in Aug 2022

8/10 Good

Rachel

13 Sep 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downgraded on our 2nd visit

This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.

Stayed 4 nights in Sep 2025

8/10 Good

Sneha

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.

Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

16 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.

Stayed 5 nights in Jan 2024

6/10 Okay

Greta

1 Sep 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

La struttura è molto bella, personale reception molto cordiale, camere e locali puliti, relativamente alla struttura nulla da dire. Per quanto riguarda i servizi abbiamo usufruito dell'area relax ma la presenza di minori senza controllo genitoriale, fa si che diventi un area giochi, l'idromassaggio era praticamente la vasca tuffi e giochi con fontanelle dei bambini. Quindi niente relax. Inoltre abbiamo usufruito solo un giorno della colazione che propone l'hotel presso il ristorante FABIO a 20€ a persona, cibo scarso e scadente e soprattutto cappuccino che sapeva di acqua sporca imbevibile .. abbiamo dovuto optare per la colazione presso la pasticceria Tiffany che con ottimo cappuccino e brioches favolose ..ci è costata € 4,60 a persona....direi che dovrebbero essere rivisti un pò i prezzi e soprattutto ciò che viene offerto. Diciamo che i servizi quest' anno sono stati un po' deludenti .. ci sarebbe qualcosa da rivedere.

Stayed 5 nights in Aug 2025

10/10 Excellent

Christa

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!

Stayed 15 nights in Jul 2025

8/10 Good

Martine

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très belle résidence, bien située. Personnel à l’écoute.Bon standing

Stayed 4 nights in Jan 2025

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

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MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

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