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"Shower didn’t drain and zero towels in room to start… shower leaked all over the floor Reno just isn’t done will prolly be much better when it is, a lot of chipped paint and broken/ splintered door frames for 259 a night… tv was also about 20ft from end of the bed.. at 40in you can’t see it lol"

"Check your bed but other than that was good"

"Parking was decent, room was clean although hours had the faint smell of cigarettes even though it was a nonsmoking room. Breakfast was a disappointment with the only hot things being coffee and toast, but not a big deal. Not a bad stay, A/C worked and no real problems"

"The spa is magnificent! The rooms are also just as beautiful and very clean. Food is great, and the staff are very helpful and kind. I enjoyed my trip here, would definitely stay here again!"

"Great location"

"It’s a little run down but it was clean and safe. I would stay here again."

"This hotel was converted from former cooks hospital. Rooms were spacious and clean"

"This hotel is very new and clean. It has a brand new shopping area with restaurants right across the parking lot. It’s a perfect place to stay for a night or two. Easy access to the train and taxis/Ubers are readily available to get to the heart of downtown."

"The stay was good and staff was helpful. My room had No Television reception. Staff tried but not hooked up. Maintenance said that room was on the list not too occupy."

"This motel should be 1/2 star don’t be a tricked by the look of the entrance , once before open your room door Dirty specially carpets smell tribble , if plan to take shower need to hold your breath its cold i told the reception. Told me we have only 2 boilers so they know the issue didnt do any thing about it ….bad service !!! One of the worst i cant even call it a motel !!!!!"

"so great"

"Incredible, kind and helpful staff throughout the property.."

"Really enjoyed the hotel very comfortable"

"Love the free shuttle They have the best coffee in town"

"Clean and nice"

"Just a basic hotel. Nothing special about it"

"As described."

"everything was so amazing. The breakfast was tasty and everything was super clean and well-maintained"

"The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!"